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Old 12-10-2015, 09:48 AM   #1
seighalani
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update driver


hi everyone

I want to update my NIC driver because when system is booting it shows me these messages:

log messages:

Dec 8 07:39:17 SDB kernel: netxen_nic 0000:04:00.0: Incompatibility detected between driver and firmware version on flash. This configuration is not recommended. Please update the firmware on flash immediately
Dec 8 07:39:17 SD kernel: CE: hpet increased min_delta_ns to 20113 nse
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: Incompatibility detected between driver and firmware version on flash. This configuration is not recommended. Please update the firmware on flash immediately
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: Gen2 strapping detected
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: using 64-bit dma mask
Dec 8 07:39:17 SD kernel: netxen_nic: failed card response code:0x10
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: Can't get template size 16843009
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: Failed to setup minidump rcode = -5
Dec 8 07:39:17 SD kernel: netxen_nic: NX3031 Gigabit Ethernet Board S/N ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿt Chip rev 0x42 Gigabit Ethernee
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: firmware v4.0.534 [legacy]
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: using msi-x interrupts
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.0: eth0: GbE port initialized
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: PCI INT A -> GSI 24 (level, low) -> IRQ 24
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: 2MB memory map
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: using 64-bit dma mask
Dec 8 07:39:17 SD kernel: netxen_nic: failed card response code:0x10
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: Can't get template size 16843009
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: Failed to setup minidump rcode = -5
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: firmware v4.0.534 [legacy]
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: using msi-x interrupts
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.1: eth1: GbE port initialized
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: PCI INT A -> GSI 24 (level, low) -> IRQ 24
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: 2MB memory map
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: using 64-bit dma mask
Dec 8 07:39:17 SD kernel: netxen_nic: failed card response code:0x10
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: Can't get template size 16843009
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: Failed to setup minidump rcode = -5
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: firmware v4.0.534 [legacy]
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: using msi-x interrupts
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.2: eth2: GbE port initialized
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: PCI INT A -> GSI 24 (level, low) -> IRQ 24
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: 2MB memory map
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: using 64-bit dma mask
Dec 8 07:39:17 SD kernel: netxen_nic: failed card response code:0x10
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: Can't get template size 16843009
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: Failed to setup minidump rcode = -5
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: firmware v4.0.534 [legacy]
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: using msi-x interrupts
Dec 8 07:39:17 SD kernel: netxen_nic 0000:04:00.3: eth3: GbE port initialized

my system inforamtion:

OS: Oracle Linux 6.1
server: DL 580 G7
[root@SD x86_64]# ethtool -i eth0
driver: netxen_nic
version: 4.0.80
firmware-version: 4.0.534
bus-info: 0000:04:00.0
[root@SD x86_64]# rpm -qa |grep netxen
netxen-firmware-4.0.534-3.1.el6.noarch

how can i solve this problem. how can i update driver?thanks in advance
 
Old 12-10-2015, 03:55 PM   #2
mazinoz
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Can you go to manufacturers site and download and update any firmware or BIOS updates for your motherboard?
 
Old 12-10-2015, 04:26 PM   #3
ardvark71
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Hi...

Can you provide the results of...

Code:
lspci -nnk | grep -i net -A2
I need to verify the chip information. Google search results indicated --->this<--- site (is where you can get updated drivers and firmware) but I need to confirm that. At the same time, there may not be an update available if you are running the most current version.

Thanks...

Last edited by ardvark71; 12-11-2015 at 04:27 PM. Reason: Added information/Correction.
 
Old 12-11-2015, 07:10 AM   #4
seighalani
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hi again

thanks for your replies.
HP doesnt have driver for Oracle Linux 6.1 !!!
 
Old 12-11-2015, 08:00 AM   #5
seighalani
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my lspci -nnk | grep -i net -A2 output:

[root@SD ~]# lspci -nnk |grep -i net -A2
04:00.0 Ethernet controller [0200]: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter [4040:0100] (rev 42)
Subsystem: Hewlett-Packard Company NC375i Integrated Quad Port Multifunction Gigabit Server Adapter [103c:705a]
Kernel driver in use: netxen_nic
Kernel modules: netxen_nic
04:00.1 Ethernet controller [0200]: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter [4040:0100] (rev 42)
Subsystem: Hewlett-Packard Company NC375i Integrated Quad Port Multifunction Gigabit Server Adapter [103c:705a]
Kernel driver in use: netxen_nic
Kernel modules: netxen_nic
04:00.2 Ethernet controller [0200]: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter [4040:0100] (rev 42)
Subsystem: Hewlett-Packard Company NC375i Integrated Quad Port Multifunction Gigabit Server Adapter [103c:705a]
Kernel driver in use: netxen_nic
Kernel modules: netxen_nic
04:00.3 Ethernet controller [0200]: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter [4040:0100] (rev 42)
Subsystem: Hewlett-Packard Company NC375i Integrated Quad Port Multifunction Gigabit Server Adapter [103c:705a]
Kernel driver in use: netxen_nic
Kernel modules: netxen_nic
05:00.0 Fibre Channel [0c04]: Emulex Corporation Saturn-X: LightPulse Fibre Channel Host Adapter [10df:f100] (rev 03)
Subsystem: Emulex Corporation Saturn-X: LightPulse Fibre Channel Host Adapter [10df:f100]
 
Old 12-11-2015, 04:38 PM   #6
ardvark71
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Hi seighalani...

From what I see here, here and here, it appears that the driver link I provided above is not the correct page to try to upgrade your driver and/or firmware. Right company but potentially wrong driver/firmware page. To make sure you get the correct driver (and/or firmware,) you should contact Qlogic here first! Or you can use their e-mail link at the bottom of the third link above. You can access their main download page here.

Regards...

Last edited by ardvark71; 12-11-2015 at 05:10 PM. Reason: Added information/Corrections/Changed wording.
 
Old 12-11-2015, 09:12 PM   #7
Emerson
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Since kernel 2.6.27 netxen_nic driver is in kernel, you need to add correct firmware. Usually dmesg reveals what firmware version kernel driver is looking for.
 
Old 12-11-2015, 09:56 PM   #8
John VV
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Quote:
Oracle Linux 6.1
that right there is part of the problem

6.1 is 6 versions out of date
now keep in mind that ALL of the major versions of programs were locked BEFORE 6.0 was released
and they will STILL be the same major version in 6.11 when 6 goes End Of Life


BUT
the current in the 6 series will have a newer driver

upgrade to 6.7

or
upgrade to the current 7.1
 
Old 12-12-2015, 11:20 AM   #9
seighalani
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thanks John VV , Emerson , ardvark71

you mean i have to upgrade my operating system? to 6.5 or 6.7 ?
 
Old 12-13-2015, 03:53 PM   #10
mazinoz
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Yes, that seems to be the case. Or at least upgrade kernel. Possibly the easiest thing to do is to

apt-get dist upgrade

I'm assuming you have backups of the server as well.
 
  


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