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Old 07-02-2008, 08:01 AM   #1
brenda50
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modem done for?


Hi

Sorry I mean router.

I have a ADSLANNEX-A CC300011UK from SWEEX. No connection, so I checked on the trouble shooter and it said

checking ADSL synchronization FAIL

My question is, can this be fixed or do I need a new router?

And if i get the same one again will it be easier to install?
 
Old 07-02-2008, 08:26 AM   #2
sparc86
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It's probably a problem with your VCI settings (ask your ISP for the right VCI number) or you just didn't have signed an adsl account with your ISP.
 
Old 07-02-2008, 08:50 AM   #3
brenda50
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Many thanks for your reply. Sorry forgot to mention that it has been working previously.
 
Old 07-02-2008, 09:33 AM   #4
ronlau9
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Does it has LED to show that synchronization signal is there ?
If you have this Led should be on

all the best
 
Old 07-02-2008, 09:55 AM   #5
sparc86
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So was it working previously? Then I strongly believe you can have:

1. humidity over your telephone connector. Try to use a towel to clear it up, it happens sometimes the same here and I can almost always fix it doing that.

2. Maybe it's a physical problem with your router, but I hardly believe it is, although you can test it using a different router under the same adsl line.

3. A WAN issue, then it's your ISP who needs to solve it.


Solved?

Last edited by sparc86; 07-02-2008 at 10:00 AM.
 
Old 07-03-2008, 04:44 AM   #6
brenda50
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I have changed the spliter. I will check the LED when i get home. I don't think it is a condensation problem. Thanks again.
 
  


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