Originally Posted by arizonagroovejet
"user screen" is not a term I recognise. Do you mean the login screen?
This seems so obvious that I hesitate to ask it, but if your daughter set passwords can't she tell you what they are?
I'm assuming the netbook is running some form of Linux since you're posting on a Linux forum, so try making a bootable USB drive (there's instructions on the Ubuntu website), boot the netbook from that (assuming the BIOS settings are set to allow that) and then you can mount the root file system and manually hack files to add yourself a user account. I won't go in to the details but if you get as far as booting it from a USB drive then post back and someone can tell you what to do.
Long story, but my 16 yr old is a computer gyro, I am not so much. She is not available to tell me the password info. I have contacted the manufacturer, and they told me "it is no longer under warranty". When the windows screen appears after start-up, there is the initial password protected screen. I have no clue what it is. So I started a complete re-install but the BIOS also has a password. Any suggestions would be appreciated.