Continuing freezes with no choice but hard reboot

AndresGuevara · 01-26-2014, 09:14 PM

Hi,

I have a dual-boot desktop with Ubuntu 13.10 and windows 7. I have experience constant freezes since I installed xbmc, so I uninstalled it and now the lock ups happen randomly in Ubuntu. I have tried all of the nvidia drivers and everyone seems worst than the one before. I mean more problems are created with each driver. I have purge nvidia everytime I installed a next nvidia driver and the 319 (propetiary) is the most stable so far, but i can't get to get Linux to work properly, but windows 7 runs smooth and that is really weird.

The freezes occur this way:
I'm using watching a video or listen to music or browsing the internet (hopefully i can finish this post) and the cursor stops moving, but my keyboard is still responsive music keeps playing or video and the clock keeps running. At this point I press ALT+CTRL+F1 and everything stops working right away and the screen is completely unresponsive and I have no other choice, but to hard reboot my computer which hurts my heart.

Hopefully you guys can help me otherwise I would have to back to Windows. NOOOOOOOO!! That just gave me goose bumps, scary thought.

Thank you in advance.

Processor: AMD Phenom(tm) 8450 Triple-Core Processor × 3
Graphics: GeForce 9100/integrated/SSE2

AndresGuevara · 01-27-2014, 03:03 PM

Hi,

Does anyone know where should I start to look for a solution to this problem, please?
Is there any app/program that can help find any conflict between packages or driver errors?
I need some assistance on this matter or some guidance on where to go get some help.

Thank you for your time.

honeybadger · 02-08-2014, 01:01 PM

You might want to start investigating /var/log.
One application that might help is 'star'.

Hope this helps.

metaschima · 02-08-2014, 01:31 PM

ATM I believe this to be a hardware failure of the graphics card. However, it could also be due to bad drivers. How sure are you that it doesn't happen in Windoze ? Test it out.

AndresGuevara · 02-08-2014, 06:36 PM

Hi,

The freezes have not stopped and the /var/log does not show something really critical to my eyes that is, but there were some that caught my attention:

Code:

Feb  8 18:00:32 theunique-NP220AA-A2L-p6152f udisksd[2360]: Mounted /dev/sdb1 at /media/theunique/My Book1 on behalf of uid 1000
Feb  8 18:01:41 theunique-NP220AA-A2L-p6152f whoopsie[1077]: online
Feb  8 18:02:52  whoopsie[1077]: last message repeated 2 times
Feb  8 18:05:57 theunique-NP220AA-A2L-p6152f whoopsie[1077]: online
Feb  8 18:07:23  whoopsie[1077]: last message repeated 2 times
Feb  8 18:14:29 theunique-NP220AA-A2L-p6152f whoopsie[1077]: online
Feb  8 18:15:53  whoopsie[1077]: last message repeated 2 times
Feb  8 18:17:01 theunique-NP220AA-A2L-p6152f CRON[2630]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Feb  8 18:31:33 theunique-NP220AA-A2L-p6152f whoopsie[1077]: online
Feb  8 18:32:54  whoopsie[1077]: last message repeated 2 times
Feb  8 18:51:59 theunique-NP220AA-A2L-p6152f kernel: imklog 5.8.11, log source = /proc/kmsg started.
Feb  8 18:51:59 theunique-NP220AA-A2L-p6152f rsyslogd: [origin software="rsyslogd" swVersion="5.8.11" x-pid="654" x-info="http://www.rsyslog.com"] start
Feb  8 18:51:59 theunique-NP220AA-A2L-p6152f rsyslogd: rsyslogd's groupid changed to 103
Feb  8 18:51:59 theunique-NP220AA-A2L-p6152f rsyslogd: rsyslogd's userid changed to 101
Feb  8 18:51:59 theunique-NP220AA-A2L-p6152f rsyslogd-2039: Could not open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]

or this one:

Code:

Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137431] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137454] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137488] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137505] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137519] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137534] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137547] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)
Feb  8 18:52:02 theunique-NP220AA-A2L-p6152f kernel: [   26.137560] ACPI Warning: \_SB_.PCI0.IXVE.IGPU._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20130517/nsarguments-95)

I will keep watching this situation, however, how do I get that 'star' app?
I have run windows for hours with no freezes, so I guess it's not a hardware issue. I can even run games in windows with no lock ups.

Any other suggestion on what should I look for in the var/log, that are causing continuous freezes like those?

Thanks for the help.

metaschima · 02-08-2014, 07:23 PM

Look for something about the nivdia driver in Xorg.0.log. Look for things that occur near the time of the crash.

Something very important, trying using REISUB during the lockup:
http://en.wikipedia.org/wiki/Reisub
This will also help to write logs to disk so you can actually see something in the logs from the time of the crash.