Printer abort printing when page with figure occur

Eliot · 11-14-2006, 07:21 AM

Hello,

the problem is that my printer (HP DeskJet 710C) aborts printing when a page with a figure occur (latex generate pdf file). Text pages work fine!

For bug tracking I switched LogLevel to debug in /etc/cups/cupsd.conf.

One general warning appears within perl (regardless the page contains a figure or not):

Quote:

D [14/Nov/2006:11:33:13 +0100] [Job 15] 0 %%BeginResource: procset xpdf 3.00 0
D [14/Nov/2006:11:33:13 +0100] [Job 15] perl: warning: Setting locale failed.
D [14/Nov/2006:11:33:13 +0100] [Job 15] perl: warning: Please check that your locale settings:
D [14/Nov/2006:11:33:13 +0100] [Job 15] LANGUAGE = (unset),
D [14/Nov/2006:11:33:13 +0100] [Job 15] LC_ALL = (unset),
D [14/Nov/2006:11:33:13 +0100] [Job 15] LANG = "de"
D [14/Nov/2006:11:33:13 +0100] [Job 15] are supported and installed on your system.
D [14/Nov/2006:11:33:13 +0100] [Job 15] perl: warning: Falling back to the standard locale ("C").

my locale settings:

Quote:

LANG=de_DE@euro
LC_CTYPE="de_DE@euro"
LC_NUMERIC="de_DE@euro"
LC_TIME="de_DE@euro"
LC_COLLATE="de_DE@euro"
LC_MONETARY="de_DE@euro"
LC_MESSAGES="de_DE@euro"
LC_PAPER="de_DE@euro"
LC_NAME="de_DE@euro"
LC_ADDRESS="de_DE@euro"
LC_TELEPHONE="de_DE@euro"
LC_MEASUREMENT="de_DE@euro"
LC_IDENTIFICATION="de_DE@euro"
LC_ALL=de_DE@euro

locale settings made in /etc/profile.d/lang.sh (comments removed)

Quote:

#!/bin/sh
export LANG=de_DE@euro
#export LANGUAGE=de_DE@euro tried to fix the problem but change nothing
export LC_COLLATE=C
export LC_ALL=de_DE@euro
# End of /etc/profile.d/lang.sh

The second problem occurs only when a figure is in the page. Text pages before the figure page were printed correctly.

Quote:

D [14/Nov/2006:11:33:14 +0100] [Job 15] Starting renderer
D [14/Nov/2006:11:33:14 +0100] [Job 15] renderer PID kid4=4463
D [14/Nov/2006:11:33:14 +0100] [Job 15] renderer command: gs -q -dNOPAUSE -dPARANOIDSAFER -dBATCH -r600 -sDEVICE=ppmraw -sOutputFile=- - | pnm2ppa -v 720 -B 2 -t 10 -b 150 -l 10 -r 10 -x 160 -y 50 -i - -o -
D [14/Nov/2006:11:33:14 +0100] [Job 15] JCL: <job data>
D [14/Nov/2006:11:33:14 +0100] [Job 15]
D [14/Nov/2006:11:33:14 +0100] [Job 15] 0 %%PageTrailer
D [14/Nov/2006:11:33:14 +0100] [Job 15] 0 %%Trailer
D [14/Nov/2006:11:33:14 +0100] [Job 15] Saw Trailer!
D [14/Nov/2006:11:33:14 +0100] [Job 15] Saw EOF!
D [14/Nov/2006:11:33:14 +0100] [Job 15] ESP Ghostscript 815.03: Unrecoverable error, exit code 1
D [14/Nov/2006:11:33:14 +0100] [Job 15] renderer return value: 1
D [14/Nov/2006:11:33:14 +0100] [Job 15] renderer received signal: 1
D [14/Nov/2006:11:33:14 +0100] [Job 15] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [14/Nov/2006:11:33:14 +0100] [Job 15] error: No such file or directory (2)
D [14/Nov/2006:11:33:14 +0100] [Job 15] Possible error on renderer command line or PostScript error. Check options.
D [14/Nov/2006:11:33:14 +0100] [Job 15] tail process done writing data to STDOUT
D [14/Nov/2006:11:33:14 +0100] [Job 15] KID4 finished
D [14/Nov/2006:11:33:14 +0100] [Job 15]

I compiled pnm2ppa with the standard make and make install and copied it to the right place (/usr/bin and /usr/share/man)
(I also changed the printer version to 720 because the 710series should use this one.. but 720 is the default so it do not change really anything)

Complete printing log files:
log printing text page
log printing figure page

I have Slackware 11.0
cups-1.1.23-i486-4
ESP Ghostscript 8.15.3 (2006-08-25)
pnm2ppa version and build date: 1.12 (November 19, 2002) Nov 13 2006 22:03:20
HP-DeskJet_710C-pnm2ppa.ppd (latest form http://www.linuxprinting.org for installing printer on cups)

pxumsgdxpcvjm · 11-29-2006, 10:19 PM

Hi, I'm Brian Mauter not whoever pxumsgdxpcvjm is (thanks BugMeNot).

Anyway, I'm having the same problem. I have CUPS on Debian Unstable printing to an HP720C. Raw printing from a Windows machine to CUPS is flawless. Printing with a non-raw printer works sometimes but not others. From my Mac, I can print the Google homepage from Firefox but I can't print a MS Word doc. I get the same message that Eliot gets. This seems to be the most interesting part of my logs:

D [29/Nov/2006:22:06:20 -0600] [Job 60] renderer command: gs -q -dNOPAUSE -dPARANOIDSAFER -dBATCH -r600 -sDEVICE=ppmraw -sOutputFile=- - | pnm2ppa -v 720 -B 2 -t 10 -b 150 -l 10 -r 10 -x 160 -y 50 -i - -o -
D [29/Nov/2006:22:06:20 -0600] [Job 60] perl: warning: Setting locale failed.
D [29/Nov/2006:22:06:20 -0600] [Job 60] perl: warning: Please check that your locale settings:
D [29/Nov/2006:22:06:20 -0600] [Job 60] LANGUAGE = (unset),
D [29/Nov/2006:22:06:20 -0600] [Job 60] LC_ALL = (unset),
D [29/Nov/2006:22:06:20 -0600] [Job 60] LANG = "en_US"
D [29/Nov/2006:22:06:20 -0600] [Job 60] are supported and installed on your system.
D [29/Nov/2006:22:06:20 -0600] [Job 60] perl: warning: Falling back to the standard locale ("C").
D [29/Nov/2006:22:06:21 -0600] [Job 60] foomatic-gswrapper: gs '-sstdout=%stderr' '-dNOPAUSE' '-dPARANOIDSAFER' '-dBATCH' '-r600' '-sDEVICE=ppmraw' '-sOutputFile=%stdout' '-'
D [29/Nov/2006:22:06:21 -0600] [Job 60] ESP Ghostscript 815.03 (2006-08-25)
D [29/Nov/2006:22:06:21 -0600] [Job 60] Copyright (C) 2004 artofcode LLC, Benicia, CA. All rights reserved.
D [29/Nov/2006:22:06:21 -0600] [Job 60] This software comes with NO WARRANTY: see the file PUBLIC for details.
D [29/Nov/2006:22:06:21 -0600] [Job 60]
D [29/Nov/2006:22:06:21 -0600] [Job 60] Closing renderer
D [29/Nov/2006:22:06:25 -0600] [Job 60] Warning: the map file cidfmap was not found.
E [29/Nov/2006:22:06:25 -0600] [Job 60] /ioerror in --.outputpage--
D [29/Nov/2006:22:06:25 -0600] [Job 60] Operand stack:
D [29/Nov/2006:22:06:25 -0600] [Job 60] 1 true
D [29/Nov/2006:22:06:25 -0600] [Job 60] Execution stack:
D [29/Nov/2006:22:06:25 -0600] [Job 60] %interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop 1 3 %oparray_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- 0 5 %oparray_pop --nostringval-- --nostringval--
D [29/Nov/2006:22:06:25 -0600] [Job 60] Dictionary stack:
D [29/Nov/2006:22:06:25 -0600] [Job 60] --dict:1127/1686(ro)(G)-- --dict:0/20(G)-- --dict:109/200(L)-- --dict:59/75(L)-- --dict:12/15(L)--
D [29/Nov/2006:22:06:25 -0600] [Job 60] Current allocation mode is local
D [29/Nov/2006:22:06:25 -0600] [Job 60] Last OS error: 32
D [29/Nov/2006:22:06:25 -0600] [Job 60] ESP Ghostscript 815.03: Unrecoverable error, exit code 1
D [29/Nov/2006:22:06:25 -0600] [Job 60] renderer return value: 1
D [29/Nov/2006:22:06:25 -0600] [Job 60] renderer received signal: 1
D [29/Nov/2006:22:06:25 -0600] [Job 60] Process dying with "Possible error on renderer command line or PostScript error. Check options.", exit stat: 3
D [29/Nov/2006:22:06:25 -0600] [Job 60] error: Illegal seek (29)

Please help! Spouse tolerance level near capacity!

-Brian

archtoad6 · 02-28-2007, 02:48 PM

Hi, Brian, welcome to LQ.

Why are you using "pxumsgdxpcvjm" instead of registering? Besides, I thought BugMeNot no longer worked on LQ.

H_TeXMeX_H · 02-28-2007, 02:55 PM

I recommend upgrading to hplip (latest version), and maybe also upgrading to latest EPS Ghostscript.