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Old 07-11-2012, 05:31 AM   #1
parthipan
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Registered: May 2012
Posts: 11

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nsclient is not working error: could not fetch information from server


While setting up several new servers and installing NSCLIENT, I ran into the following error message:

could not fetch information from server

Quote:
Memory Usage

WARNING 07-11-2012 15:53:21 1d 11h 20m 21s 3/3 could not fetch information from server

NSClient++ Version

WARNING 07-11-2012 15:44:28 1d 23h 23m 14s 3/3 could not fetch information from server


Well, that could definitely be a problem. My fault this time was in editing the NSC.ini after installation. The allowed_hosts line of:

allowed_hosts=172.30.0.0/24


ns client++ log window says
Error: ./NSclientlistener unothorized access from 172.30.0.72


how can i solve this problem?
 
Old 07-12-2012, 03:40 PM   #2
MensaWater
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Location: Atlanta Georgia USA
Distribution: Redhat (RHEL), CentOS, Fedora, CoreOS, Debian, FreeBSD, HP-UX, Solaris, SCO
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Did you stop and restart the service on Windows after modifying nsc.ini?
 
1 members found this post helpful.
Old 11-29-2017, 12:56 AM   #3
satishsingh5816
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Registered: Nov 2017
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could not fetch information from server

I also got same error

troubleshotting done

(1) check NagiOS server IP address in nsclient file
(2) allow port no. 12489 & 5666
(3) disable firewall
(4) allow port no. using command
netsh advfirewall firewall add rule name="Open NagiOS Monitor Tool Port 12489" dir=in action=allow protocol=TCP localport=12489

netsh advfirewall firewall add rule name="Open NagiOS Monitor Tool Port 5666" dir=in action=allow protocol=TCP localport=5666

(5) configure NagiOS check command to check via port no 12489

but still not working Plz help me
 
Old 11-29-2017, 07:50 AM   #4
MensaWater
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Location: Atlanta Georgia USA
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Rather than replying to a 5 year old post you create a new one as it will get higher visibility.
 
  


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