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-   -   nsclient is not working error: could not fetch information from server (https://www.linuxquestions.org/questions/linux-server-73/nsclient-is-not-working-error-could-not-fetch-information-from-server-4175416095/)

parthipan 07-11-2012 05:31 AM

nsclient is not working error: could not fetch information from server
 
While setting up several new servers and installing NSCLIENT, I ran into the following error message:

could not fetch information from server

Quote:

Memory Usage

WARNING 07-11-2012 15:53:21 1d 11h 20m 21s 3/3 could not fetch information from server

NSClient++ Version

WARNING 07-11-2012 15:44:28 1d 23h 23m 14s 3/3 could not fetch information from server


Well, that could definitely be a problem. My fault this time was in editing the NSC.ini after installation. The allowed_hosts line of:

allowed_hosts=172.30.0.0/24


ns client++ log window says
Error: ./NSclientlistener unothorized access from 172.30.0.72


how can i solve this problem?

MensaWater 07-12-2012 03:40 PM

Did you stop and restart the service on Windows after modifying nsc.ini?

satishsingh5816 11-29-2017 12:56 AM

could not fetch information from server
 
I also got same error

troubleshotting done

(1) check NagiOS server IP address in nsclient file
(2) allow port no. 12489 & 5666
(3) disable firewall
(4) allow port no. using command
netsh advfirewall firewall add rule name="Open NagiOS Monitor Tool Port 12489" dir=in action=allow protocol=TCP localport=12489

netsh advfirewall firewall add rule name="Open NagiOS Monitor Tool Port 5666" dir=in action=allow protocol=TCP localport=5666

(5) configure NagiOS check command to check via port no 12489

but still not working Plz help me

MensaWater 11-29-2017 07:50 AM

Rather than replying to a 5 year old post you create a new one as it will get higher visibility.


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