[SOLVED] Cant connect to the internet if I use Linux but can still if i use Windows 7

lazarwolfzak · 12-27-2009, 01:46 AM

I just got a new PC for xmas. As expected Windows 7 blows big donkey gonads. Downloaded ubuntu linux for a better OS. I tried connecting to the internet and it acts as though my computer doesnt have a wireless card in it at all. It doesn't have a scan for networks feature and remains at the Wired connection part when you click on network. I attempted to manually put in my SSID BSSID and Mac address but it still cannot connect. What should I do?

bartonski · 12-27-2009, 02:01 AM

Here's the text of the sticky post for the wireless networking forum... good advice all around:

Quote:

Originally Posted by peter_robb

Please make sure you search the HCL before asking questions about drivers for wireless cards or adapters.

And also please ENTER your successful installations into the HCL to make sure that members can find the best information faster..

A good help is the pci or usb id number, obtained from lspci -n or lsusb as often drivers and chipsets change but the name or version on the card doesn't.

smeezekitty · 12-27-2009, 02:30 AM

Output of lspci ?

onebuck · 12-27-2009, 07:56 AM

Hi,

Welcome to LQ!

Quote:

Originally Posted by lazarwolfzak

I just got a new PC for xmas. As expected Windows 7 blows big donkey gonads. Downloaded ubuntu linux for a better OS. I tried connecting to the internet and it acts as though my computer doesnt have a wireless card in it at all. It doesn't have a scan for networks feature and remains at the Wired connection part when you click on network. I attempted to manually put in my SSID BSSID and Mac address but it still cannot connect. What should I do?

First, it's not 'Urgent' to anyone but you.

Do a search here on LQ as this subject has been covered many times: 'Ubuntu wireless setup'

lazarwolfzak · 12-28-2009, 01:11 AM

First of all I searched for about an hour trying to find and answer and couldnt find my exact problem. Second I clicked on your links and both of them said no search results found. Third of corse It isnt urgent to anyone but me but it is still urgent to me. Finally, None of you answered my questions. I came asking for help because I cannot find it anywhere else and I thought this would be the best way to find it. So please if anyone can help I would be very greatful.

noncomputergeek · 12-28-2009, 01:39 AM

om running ubuntu 8.04 via pendrive from usb on a dell latitude 2100 netbook and it loaded wireless card no problem
sorry its of no help though

onebuck · 12-28-2009, 07:46 AM

Hi,

Quote:

Originally Posted by lazarwolfzak

First of all I searched for about an hour trying to find and answer and couldnt find my exact problem. Second I clicked on your links and both of them said no search results found. Third of corse It isnt urgent to anyone but me but it is still urgent to me. Finally, None of you answered my questions. I came asking for help because I cannot find it anywhere else and I thought this would be the best way to find it. So please if anyone can help I would be very greatful.

Place the 'Ubuntu wireless setup' into the keyword selection and you will get loads of information. I guess the lease on my search tag was expired. You may not get the information to the 'T' but information culled should aid you in solving your issues.

BTW, we are volunteers. Your tone is not warranted.

pixellany · 12-28-2009, 08:07 AM

OK--everyone take a deep breath........I will remove "Urgent" from the title.

Lazar*;
You WILL get good help here---there are several magic words/phrases, including "please", "patience", and "complete information"

We need to know the make an model of the wireless card--If you cannot find that, then tell us the make a model of the computer.

Quote:

Finally, None of you answered my questions.

Well, one member did request the output of lspci....., and the 1st response also seemed helpful to me....

PS:

Quote:

As expected Windows 7 blows big donkey gonads.

I actually have read that Windows 7 is pretty good---my last MS purchase was Win2K so, unless they convert to Win 7 at the office, I'll never know.......

lazarwolfzak · 12-28-2009, 09:38 AM

Im sorry but I dont know anything about the pci or lspci I dont know what they are or where to find them. but the wireless card is wireless 802.11 b/g mini card. I'm running ubuntu linux 2.6.31-14 generic. I hope that helps. If you can tell me how to find the lspci then I will gladly give you that information.

onebuck · 12-28-2009, 01:22 PM

Hi,

The commands that were given would be run from the cli via console (command line =cli) as root or user. If you attempt to make changes to the system as a normal user don't expect changes. As a user you can give the PATH or change the users PATH;

Code:

~$ /sbin/lspci
00:00.0 Host bridge: ATI Technologies Inc RS480 Host Bridge (rev 10)
00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:05.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:06.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:12.0 SATA controller: ATI Technologies Inc SB600 Non-Raid-5 SATA
00:13.0 USB Controller: ATI Technologies Inc SB600 USB (OHCI0)
00:13.1 USB Controller: ATI Technologies Inc SB600 USB (OHCI1)
00:13.2 USB Controller: ATI Technologies Inc SB600 USB (OHCI2)
00:13.3 USB Controller: ATI Technologies Inc SB600 USB (OHCI3)
00:13.4 USB Controller: ATI Technologies Inc SB600 USB (OHCI4)
00:13.5 USB Controller: ATI Technologies Inc SB600 USB Controller (EHCI)
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 13)
00:14.1 IDE interface: ATI Technologies Inc SB600 IDE
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB600 PCI to LPC Bridge
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS482 [Radeon Xpress 200M]
05:00.0 Network controller: Broadcom Corporation BCM4312 802.11a/b/g (rev 01)
08:00.0 Ethernet controller: Broadcom Corporation BCM4401-B0 100Base-TX (rev 02)
08:01.0 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19)
08:01.1 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 01)

Several links to aid you;

Linux Documentation Project
Rute Tutorial & Exposition
Linux Command Guide
Utimate Linux Newbie Guide
LinuxSelfHelp
Getting Started with Linux
Advanced Bash-Scripting Guide

These links and others can be found at 'Slackware-Links'. More than just Slackware® links!

mejohnsn · 12-28-2009, 01:39 PM

Quote:

Originally Posted by lazarwolfzak

Im sorry but I dont know anything about the pci or lspci I dont know what they are or where to find them. but the wireless card is wireless 802.11 b/g mini card. I'm running ubuntu linux 2.6.31-14 generic. I hope that helps. If you can tell me how to find the lspci then I will gladly give you that information.

It is much easier than you might think.

1) Open a Terminal window (this is what another poster called 'cli')

2) in that window, type "sudo lspci"

2a) enter the password for the user you created while installing Ubuntu (this is your sudo password)
I just did this exactly as above on my Linux Mint 7 system, which is based on Ubuntu (your system). So it should work exactly the same for you.

3) copy-and-paste into your browser window, the window editing your update to the Linux QUestions post.

If you are not familiar with the way Unix does this, you can use the Edit menu in the Terminal window. Otherwise, the "unix way" is to use X Windows, which means:

a) highlight the region to be copied by dragging the clicked-down mouse over it

b) position your mouse cursor in the target window where you want the text to start

c) click the center button (if you have it) on your mouse, or simulate that, which is usually done by simultaneously clicking right and left buttons.

And did you read the 'sticky' on Wireless? That was one of the better posts in response to your initial post.

Now I know you said you spent an hour searching, but we don't know if that search included the sticky or why what you read in the sticky did not help you.

Help us help you: tell us a little more about what you tried, give us the lspci output, etc.

mejohnsn · 12-28-2009, 01:51 PM

Quote:

Originally Posted by lazarwolfzak

but the wireless card is wireless 802.11 b/g mini card. I'm running ubuntu linux 2.6.31-14 generic. I hope that helps. If you can tell me how to find the lspci then I will gladly give you that information.

From a separate post, it should now be clear how to find and run lspci. But for the other topics here, unfortunately, no it does not help to tell us it is a " wireless 802.11 b/g mini card." Why, that sounds like such a generic description, it does not even sound like a model name. We need at least the manufacturer in addition. More likely, we need the chip version number, too.

That information is easy to get from lspci, especially for a select few who have done this many times over.

As for the Ubuntu number you gave, that sounds like the Linux kernel version number printed during boot. It is not the version of Ubuntu (Ubuntu is a distribution, not a kernel). Your version is more like 9.04 or higher.

mejohnsn · 12-28-2009, 02:01 PM

Quote:

Originally Posted by lazarwolfzak

First of all I searched for about an hour trying to find and answer and couldnt find my exact problem. Second I clicked on your links and both of them said no search results found. Third of corse It isnt urgent to anyone but me but it is still urgent to me. Finally, None of you answered my questions. I came asking for help because I cannot find it anywhere else and I thought this would be the best way to find it. So please if anyone can help I would be very greatful.

I'll post one more suggestion/question and then give you time to digest what has been posted.

Did your hour of searching include https://help.ubuntu.com/community/Wi...CardsSupported from Ubuntu's community documentation?

The site looked pretty good to me, but I have to admit: the only time I had real wireless trouble with Ubuntu was on older distributions. So I have not had to go through the debugging steps.

pixellany · 12-29-2009, 02:14 AM

Quote:

Originally Posted by lazarwolfzak

Im sorry but I dont know anything about the pci or lspci I dont know what they are or where to find them. but the wireless card is wireless 802.11 b/g mini card. I'm running ubuntu linux 2.6.31-14 generic. I hope that helps. If you can tell me how to find the lspci then I will gladly give you that information.

802.11 is the generic protocol---we need to know the specific make and model of your card. It will be in your computer specs or you can find it with any of various tools.

By now, I hope you have figured out how to open a terminal and enter commands such as "lspci". While it is (maybe) possible to run Linux without ever using a terminal, things will be MUCH easier if you learn a few of the basic commands.

In the future, I recommend that you ask for clarification the first time you see something you don't understand. Don't wait until 3 or 4 people have suggested something and then divulge that you don't know how to do it.

smeezekitty · 12-29-2009, 02:43 AM

We are not mind readers, we do not know what hardware you have and how to make it work unless you run lspci. (no offense)
In Ubuntu:
Click applications->accessories->terminal.
type :

Code:

sudo lspci

Enter your password.
Select all the text in the window and then right click.
Create a post on this thread and click both buttons to post.