Linux - HardwareThis forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?
Notices
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! With over 10 pre-installed distros to choose from, the worry-free installation life is here! Whether you are a digital nomad or just looking for flexibility, Shells can put your Linux machine on the device that you want to use.
Exclusive for LQ members, get up to 45% off per month. Click here for more info.
I just bought a new laptop (it's Asus Zenbook UX410UA) and installed Ubuntu 16.04 on it. Unfortunately, I can't make my wireless mouse (Hama Roma) work. When I plug it in, nothing happens. I Google a little, I got this output from dmesg
Code:
[ 542.308295] usb 1-2: new low-speed USB device number 16 using xhci_hcd
[ 542.308773] usb 1-2: Device not responding to setup address.
[ 542.518160] usb 1-2: Device not responding to setup address.
[ 542.726434] usb 1-2: device not accepting address 16, error -71
But I can't find any solution to this (if there is any). Any suggestions? Tried all the USB ports, mouse does work on another laptop. Another wireless mouse works.
Ouput of this command is the same with mouse connected or without it. So I guess the device chipset is not reported.
1) To be honest, I'm not sure what should I take from that.
2) Tried to disable Fast-Boot, no change. The more advanced option, that helped to solve the problem in that topic is irrelevant for me. I could not find such option in my BIOS (UEFI) settings.
Tried all the USB ports, mouse does work on another laptop.
Hardware issues notwithstanding, I would compare the kernel versions between working system and non-working system. A kernel upgrade may be an option to try here. You could also try using a live distro (with newer kernel) to test the same hardware.
Most of the usb mice will work even in older bios so they tend to be very basic in their support needs. One sometimes had to enable legacy usb to help sometimes but almost never after the OS boots.
So I finally got to the old laptop. I used uname -r and got these results:
Old laptop: 4.4.0-72-generic
New laptop: 4.8.0-52-generic
Both are Ubuntu 16.04, old laptop is normal Ubuntu with Unity. The new one has Ubuntu GNOME.
Quote:
Originally Posted by jefro
Most of the usb mice will work even in older bios so they tend to be very basic in their support needs. One sometimes had to enable legacy usb to help sometimes but almost never after the OS boots.
I have seen that and I don't think it helps. Thing is, that I have already carried my laptop turned off and unplugged for hours. So I guess the result would come "by itself". But I can try one more time to be sure.
// EDIT
BTW, Legacy USB Support is enabled in BIOS. There is also option "USB Mass Storage Driver Support", which is enabled too.
Distribution: Debian testing/sid; OpenSuSE; Fedora; Mint
Posts: 5,524
Rep:
It's almost undoubtedly a kernel regression. That means something that once worked in a previous kernel doesn't work anymore in a later kernel. You should make a bug report. I think Ubuntu uses the reportbug program.
Last edited by AwesomeMachine; 05-17-2017 at 06:19 PM.
Laptop was unplugged through whole night. No change. Maybe battery is holding it, but I can't unplug the battery because it's under the case and I don't want to lose warranty by opening it.
Ok, I'll report a bug.
LinuxQuestions.org is looking for people interested in writing
Editorials, Articles, Reviews, and more. If you'd like to contribute
content, let us know.