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Old 12-07-2015, 09:30 PM   #1
rcdk
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Question Why doesn't HP Scanjet 8300 work on debian Jessie?


No luck with the HP Scanjet 8300 USB scanner on Debian Jessie, even though it is supported by the avision backend. None of the other backends work.

scanimage -L can see it: "device `avision:libusb:002:009' is a Hewlett-Packard ScanJet 8200 flatbed scanner". (It is an 8300.)

sane-find-scanner cannot see it.

lsusb can see it. I get the same results whether I run as root or not, so it isn't a permission issue.

scanimage and xsane both report "Failed to open device 'avision:libusb:002:009': Operation not supported." simplescan reports "Unable to connect to scanner." Tried a variety of USB cables.

Works flawlessly in Windows, but not in a virtualbox.

I suspect something is wrong with my debian install, but I don't know where to start beyond what I have already done.
 
Old 12-07-2015, 11:39 PM   #2
Ztcoracat
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Hi & Welcome to Linux Questions.

When your running a HP on Linux you have to install what's called HPLIP.-
Once you have HPLIP installed reboot your pc. Look for the HP Device Manager and set up your printer upon doing so your printer should work.

http://hplipopensource.com/hplip-web/index.html

-::-Debian is very stable so I don't think that there is anything wrong with your install.
If so you would of noticed trouble with Debian before hand.-::-
 
Old 12-08-2015, 07:18 AM   #3
rcdk
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hplip does not support scanjet, when I select it in the hplip download I get this message:

"Sorry, HP Scanjet single function scanners are not supported by HPLIP. For possible Linux support, please visit: http://www.sane-project.org/"
 
Old 12-08-2015, 07:28 AM   #4
schneidz
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does something like simple-scan work. for me i have to click scan button in simple-scan for my hp-4500 to work.
 
Old 12-08-2015, 08:39 AM   #5
rcdk
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Simplescan reports that it could not connect to the scanner.
 
Old 12-08-2015, 10:47 AM   #6
ardvark71
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Hi rcdk...

Welcome to the forum

Out of curiosity, does the software here work?

Regards...
 
Old 12-08-2015, 06:20 PM   #7
rcdk
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No, vuescan can't find libusb. I tried creating a symbolic link to /usr/lib from its location in /lib/x86_64-linux-gnu.
 
Old 12-08-2015, 09:55 PM   #8
Ztcoracat
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Try these links:-

Here's the download for Debian Jessie: Sane
https://packages.debian.org/jessie/sane

Sane Utilities for Debian:
https://packages.debian.org/jessie/sane-utils

These instructions look promising.
https://wiki.debian.org/SystemPrinting

Sorry to hear that HPLIP doesn't support your scanjet. Maybe other members running Debian will chime in and have advise for you.
 
Old 12-09-2015, 03:15 AM   #9
rcdk
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I have no problems with my HP printer.

sane/avision should be working from all I have read. I contacted vuescan on the library issue, apparently it only runs on ubuntu.
 
Old 12-09-2015, 05:58 PM   #10
rcdk
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Followed the instructions here and got it to work. I am guessing that sane-avision is attempting to operate a non-existent document feeder. The scanner is really picky about how it is connected, it has to go through a USB hub. If I plug it directly into the usb port on the machine it won't work.

http://sane.10972.n7.nabble.com/HP-s...d-td18946.html
 
Old 12-09-2015, 06:53 PM   #11
Ztcoracat
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Quote:
Originally Posted by rcdk View Post
Followed the instructions here and got it to work. I am guessing that sane-avision is attempting to operate a non-existent document feeder. The scanner is really picky about how it is connected, it has to go through a USB hub. If I plug it directly into the usb port on the machine it won't work.

http://sane.10972.n7.nabble.com/HP-s...d-td18946.html
Glad you got it working.
 
Old 12-10-2015, 01:13 AM   #12
ardvark71
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Quote:
Originally Posted by rcdk View Post
Followed the instructions here and got it to work. I am guessing that sane-avision is attempting to operate a non-existent document feeder. The scanner is really picky about how it is connected, it has to go through a USB hub. If I plug it directly into the usb port on the machine it won't work.

http://sane.10972.n7.nabble.com/HP-s...d-td18946.html
Nice detective work, glad you got it working.

Regards...
 
  


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