I am setting up a LINUX Mint system for my nephew to study and learn LINUX. He has a palmOne Tungsten E2 that he wants to sync/use with it for his contacts. It syncs just fine with my DELL Optiplex 7010 systems running LINUX Mint, but his DELL Optiplex 380 just won't sync. I put over 8GB of RAM in his system, and he is a member of UUCP, dialout, and various other groups that might bring up permission problems, so permissions is not an issue.
The system logs show as follows:
(I press SYNC on the cable, with the USB connected and ...)
Aug 6 13:00:01 discovery CRON[3951]: (smmsp) CMD (test -x /etc/init.d/sendmail && test -x /usr/share/sendmail/sendmail && test -x /usr/lib/sm.bin/sendmail && /usr/share/sendmail/sendmail cron-msp)
Aug 6 13:00:16 discovery kernel: [244705.244025] usb 3-2: new full-speed USB device number 4 using uhci_hcd
Aug 6 13:00:16 discovery kernel: [244705.423681] usb 3-2: New USB device found, idVendor=0830, idProduct=0061
Aug 6 13:00:16 discovery kernel: [244705.423685] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 6 13:00:16 discovery kernel: [244705.423687] usb 3-2: Product: Palm Handheld
Aug 6 13:00:16 discovery kernel: [244705.423689] usb 3-2: Manufacturer: Palm, Inc.
Aug 6 13:00:16 discovery kernel: [244705.423691] usb 3-2: SerialNumber: PalmSN12345678
Aug 6 13:00:17 discovery mtp-probe: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:1d.1/usb3/3-2"
Aug 6 13:00:17 discovery mtp-probe: bus: 3, device: 4 was not an MTP device
Aug 6 13:00:21 discovery colord-sane: io/hpmud/pp.c 627: unable to read device-id ret=-1
Aug 6 13:01:21 discovery kernel: [244770.700075] usb 3-2: USB disconnect, device number 4
Is there anyone out there who has worked with this? I'm a bit unfamiliar with how the Palm Pilot just goes out and makes a serial port, connects, syncs, and then just drops it off!
When I try this on mine, it works, and the logs look like this:
Aug 6 14:00:07 liaison kernel: [ 7753.676494] usb 1-1.4: new full-speed USB device number 8 using ehci-pci
Aug 6 14:00:07 liaison kernel: [ 7753.786113] usb 1-1.4: New USB device found, idVendor=0830, idProduct=0061
Aug 6 14:00:07 liaison kernel: [ 7753.786117] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 6 14:00:07 liaison kernel: [ 7753.786119] usb 1-1.4: Product: Palm Handheld
Aug 6 14:00:07 liaison kernel: [ 7753.786121] usb 1-1.4: Manufacturer: Palm, Inc.
Aug 6 14:00:07 liaison kernel: [ 7753.786123] usb 1-1.4: SerialNumber: PalmSN12345678
Aug 6 14:00:07 liaison mtp-probe: checking bus 1, device 8: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Aug 6 14:00:07 liaison mtp-probe: bus: 1, device: 8 was not an MTP device
Aug 6 14:00:07 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:00:07 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:00:19 liaison kernel: [ 7765.486636] usb 1-1.4: USB disconnect, device number 8
Aug 6 14:00:19 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:00:19 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:04:34 liaison kernel: [ 8020.425873] usb 1-1.4: new full-speed USB device number 9 using ehci-pci
Aug 6 14:04:34 liaison kernel: [ 8020.535638] usb 1-1.4: New USB device found, idVendor=0830, idProduct=0061
Aug 6 14:04:34 liaison kernel: [ 8020.535642] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 6 14:04:34 liaison kernel: [ 8020.535645] usb 1-1.4: Product: Palm Handheld
Aug 6 14:04:34 liaison kernel: [ 8020.535647] usb 1-1.4: Manufacturer: Palm, Inc.
Aug 6 14:04:34 liaison kernel: [ 8020.535649] usb 1-1.4: SerialNumber: PalmSN12345678
Aug 6 14:04:34 liaison mtp-probe: checking bus 1, device 9: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Aug 6 14:04:34 liaison mtp-probe: bus: 1, device: 9 was not an MTP device
Aug 6 14:04:34 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:04:42 liaison kernel: [ 8028.908814] usb 1-1.4: USB disconnect, device number 9
Aug 6 14:05:34 liaison kernel: [ 8080.842222] usb 1-1.4: new full-speed USB device number 10 using ehci-pci
Aug 6 14:05:34 liaison kernel: [ 8080.951703] usb 1-1.4: New USB device found, idVendor=0830, idProduct=0061
Aug 6 14:05:34 liaison kernel: [ 8080.951705] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 6 14:05:34 liaison kernel: [ 8080.951706] usb 1-1.4: Product: Palm Handheld
Aug 6 14:05:34 liaison kernel: [ 8080.951707] usb 1-1.4: Manufacturer: Palm, Inc.
Aug 6 14:05:34 liaison kernel: [ 8080.951707] usb 1-1.4: SerialNumber: PalmSN12345678
Aug 6 14:04:42 liaison colord-sane: message repeated 3 times: [ io/hpmud/musb.c 2099: Invalid usb_open: Permission denied]
Aug 6 14:05:34 liaison mtp-probe: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Aug 6 14:05:34 liaison mtp-probe: bus: 1, device: 10 was not an MTP device
Aug 6 14:05:34 liaison colord-sane: io/hpmud/musb.c 2099: Invalid usb_open: Permission denied
Aug 6 14:05:44 liaison kernel: [ 8090.348375] usb 1-1.4: USB disconnect, device number 10
It seemed no matter what I tried, I got a good sync, with data passed between the device and my system, but the logs still showed "Permission denied". But ... IT WORKED!
I cannot figure out why it is not working on my nephews system.
HELP!
Seriously, any help would be appreciated!
He is with us here for this week only, and I'm working to get his system set up so I can remotely help him when he returns home.
He lives in Houston, I live in Austin.
rAllcorn
Richard A. Allcorn
email:
rAllcorn@uucpnet.org
