LinuxQuestions.org
Visit Jeremy's Blog.
Home Forums Tutorials Articles Register
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware
Reload this Page [SOLVED] No sound hardware in Linux Mint 18.1
User Name
Password
Linux - Hardware This forum is for Hardware issues.
Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

Notices


Reply
  Search this Thread
Old 05-11-2017, 04:18 PM   #1
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Rep: Reputation: Disabled
No sound hardware in Linux Mint 18.1

Sound isn't working on Linux Mint 18.1 but it is on a W10 guest VM in Virtualbox.

Here is the output for lspci -v | grep -A7 -i "audio
Code:
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
Subsystem: Dell Device 07de
Flags: bus master, fast devsel, latency 32, IRQ 281
Memory at d1220000 (64-bit, non-prefetchable) [size=16K]
Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_
Here is the output for lsmod | grep intel

Code:
kvm_intel 172032 0
kvm 540672 1 kvm_intel
snd_hda_intel 40960 0
ghash_clmulni_intel 16384 0
snd_hda_codec 135168 1 snd_hda_intel
aesni_intel 167936 4
snd_hda_core 73728 2 snd_hda_codec,snd_hda_intel
aes_x86_64 20480 1 aesni_intel
snd_pcm 106496 3 snd_hda_codec,snd_hda_intel,snd_hda_core
lrw 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
ablk_helper 16384 1 aesni_intel
cryptd 20480 3 ghash_clmulni_intel,aesni_intel,ablk_helper
btintel 16384 2 btusb,hci_uart
bluetooth 520192 27 bnep,ath3k,btbcm,btqca,btrtl,btusb,hci_uart,btintel
snd 81920 8 snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device
intel_lpss_pci 16384 0
intel_lpss_acpi 16384 0
intel_lpss 16384 2 intel_lpss_pci,intel_lpss_acpi
intel_ips 20480 1 i915_bpo
pinctrl_intel 20480 1 pinctrl_sunrisepoint
Any help would be greatly appreciated.

Thank you!
 
Old 05-11-2017, 05:24 PM   #2
dave67
Member
 
Registered: Apr 2007
Posts: 419

Rep: Reputation: 67
Hi there

install this from synaptic

pavucontrol

Reboot

Most all sound in mint uses pluseaudio

If this does not fix the issue post back the output of this command please.

Sudo lspci -v
 
Old 05-11-2017, 06:01 PM   #3
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Original Poster
Rep: Reputation: Disabled
Pavucontrol only has a Dummy Output and no hardware output device.

Here is the output of Sudo lspci -v

Code:
00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02)
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=10 <?>

00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02) (prog-if 00 [VGA controller])
	DeviceName:  Onboard IGD
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 0, IRQ 279
	Memory at d0000000 (64-bit, non-prefetchable) [size=16M]
	Memory at c0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at f000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [40] Vendor Specific Information: Len=0c <?>
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [100] #1b
	Capabilities: [200] Address Translation Service (ATS)
	Capabilities: [300] #13
	Kernel driver in use: i915_bpo
	Kernel modules: i915_bpo

00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) (prog-if 30 [XHCI])
	Subsystem: Dell Sunrise Point-LP USB 3.0 xHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 124
	Memory at d1210000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
	Subsystem: Dell Sunrise Point-LP Thermal subsystem
	Flags: fast devsel, IRQ 255
	Memory at d1230000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-

00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
	Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d122f000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
	Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at d122e000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
	Subsystem: Dell Sunrise Point-LP CSME HECI
	Flags: bus master, fast devsel, latency 0, IRQ 280
	Memory at d122d000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Sunrise Point-LP SATA Controller [AHCI mode]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 277
	Memory at d1228000 (32-bit, non-prefetchable) [size=8K]
	Memory at d122c000 (32-bit, non-prefetchable) [size=256]
	I/O ports at f090 [size=8]
	I/O ports at f080 [size=4]
	I/O ports at f060 [size=32]
	Memory at d122b000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Memory behind bridge: d1100000-d11fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 123
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: d1000000-d10fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21)
	Subsystem: Dell Device 07de
	Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
	Subsystem: Dell Sunrise Point-LP PMC
	Flags: fast devsel
	Memory at d1224000 (32-bit, non-prefetchable) [disabled] [size=16K]

00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 32, IRQ 281
	Memory at d1220000 (64-bit, non-prefetchable) [size=16K]
	Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [50] Power Management version 3
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
	Subsystem: Dell Sunrise Point-LP SMBus
	Flags: medium devsel, IRQ 255
	Memory at d122a000 (64-bit, non-prefetchable) [size=256]
	I/O ports at f040 [size=32]
	Kernel modules: i2c_i801

01:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
	Subsystem: Dell QCA9565 / AR9565 Wireless Network Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d1100000 (64-bit, non-prefetchable) [size=512K]
	Expansion ROM at d1180000 [disabled] [size=64K]
	Capabilities: [40] Power Management version 2
	Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Kernel driver in use: ath9k
	Kernel modules: ath9k

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
	Subsystem: Dell RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
	Flags: bus master, fast devsel, latency 0, IRQ 278
	I/O ports at e000 [size=256]
	Memory at d1004000 (64-bit, non-prefetchable) [size=4K]
	Memory at d1000000 (64-bit, prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 01-00-00-00-36-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Kernel driver in use: r8169
	Kernel modules: r8169
Thank you
 
Old 05-11-2017, 06:07 PM   #4
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 21 MATE
Posts: 8,048
Blog Entries: 5

Rep: Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925
Quote:
Originally Posted by dave67 View Post
Hi there

install this from synaptic

pavucontrol

Reboot

Most all sound in mint uses pluseaudio

If this does not fix the issue post back the output of this command please.

Sudo lspci -v
Just a note to OP that "pluseaudio" should read "pulseaudio".

Also, in the command on the last line, Linux is case-sensitive so "Sudo" should read "sudo", so:

Code:
sudo lspci -v
but you covered that in your first post anyway (although sudo will provide more information, including the device's capabilities).
Last edited by hydrurga; 05-11-2017 at 06:12 PM.
 
Old 05-11-2017, 06:15 PM   #5
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 21 MATE
Posts: 8,048
Blog Entries: 5

Rep: Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925Reputation: 2925
I would suggest having a go with alsamixer before the pavucontrol solution (check for muting).
 
Old 05-11-2017, 06:44 PM   #6
dave67
Member
 
Registered: Apr 2007
Posts: 419

Rep: Reputation: 67
No sound hardware in Linux Mint 18.1
Yes spell check did it again with the pulseaudio.
 
Old 05-11-2017, 06:50 PM   #7
dave67
Member
 
Registered: Apr 2007
Posts: 419

Rep: Reputation: 67
No sound hardware in Linux Mint 18.1
Heads up firefox 52 web browser uses only pulseaudio to play sound.

http://www.omgubuntu.co.uk/2017/03/firefox-52-no-sound-pulseaudio-alsa-linux
 
Old 05-11-2017, 07:19 PM   #8
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Original Poster
Rep: Reputation: Disabled
Here is a screenshot of Gnome Alsa Mixer.

By the way, I have no output devices available.
Attached Thumbnails
Click image for larger version Name: Screenshot at 2017-05-11 18-54-11.png Views: 383 Size: 7.9 KB ID: 24987   Click image for larger version Name: Screenshot at 2017-05-11 19-23-19.png Views: 598 Size: 19.6 KB ID: 24988  
Last edited by bujuoui; 05-11-2017 at 07:26 PM.
 
Old 05-11-2017, 08:47 PM   #9
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Original Poster
Rep: Reputation: Disabled
Here is the output of sudo lspci -v
Code:
00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02)
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=10 <?>

00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02) (prog-if 00 [VGA controller])
	DeviceName:  Onboard IGD
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 0, IRQ 279
	Memory at d0000000 (64-bit, non-prefetchable) [size=16M]
	Memory at c0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at f000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [40] Vendor Specific Information: Len=0c <?>
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [100] #1b
	Capabilities: [200] Address Translation Service (ATS)
	Capabilities: [300] #13
	Kernel driver in use: i915_bpo
	Kernel modules: i915_bpo

00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) (prog-if 30 [XHCI])
	Subsystem: Dell Sunrise Point-LP USB 3.0 xHCI Controller
	Flags: bus master, medium devsel, latency 0, IRQ 124
	Memory at d1210000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
	Subsystem: Dell Sunrise Point-LP Thermal subsystem
	Flags: fast devsel, IRQ 255
	Memory at d1230000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-

00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
	Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d122f000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
	Subsystem: Dell Sunrise Point-LP Serial IO I2C Controller
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at d122e000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [80] Power Management version 3
	Capabilities: [90] Vendor Specific Information: Len=14 <?>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci

00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
	Subsystem: Dell Sunrise Point-LP CSME HECI
	Flags: bus master, fast devsel, latency 0, IRQ 280
	Memory at d122d000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: mei_me
	Kernel modules: mei_me

00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21) (prog-if 01 [AHCI 1.0])
	Subsystem: Dell Sunrise Point-LP SATA Controller [AHCI mode]
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 277
	Memory at d1228000 (32-bit, non-prefetchable) [size=8K]
	Memory at d122c000 (32-bit, non-prefetchable) [size=256]
	I/O ports at f090 [size=8]
	I/O ports at f080 [size=4]
	I/O ports at f060 [size=32]
	Memory at d122b000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci
	Kernel modules: ahci

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 122
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	Memory behind bridge: d1100000-d11fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 123
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: d1000000-d10fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Dell Sunrise Point-LP PCI Express Root Port
	Capabilities: [a0] Power Management version 3
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Access Control Services
	Capabilities: [200] L1 PM Substates
	Capabilities: [220] #19
	Kernel driver in use: pcieport
	Kernel modules: shpchp

00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21)
	Subsystem: Dell Device 07de
	Flags: bus master, medium devsel, latency 0

00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
	Subsystem: Dell Sunrise Point-LP PMC
	Flags: fast devsel
	Memory at d1224000 (32-bit, non-prefetchable) [disabled] [size=16K]

00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
	Subsystem: Dell Device 07de
	Flags: bus master, fast devsel, latency 32, IRQ 281
	Memory at d1220000 (64-bit, non-prefetchable) [size=16K]
	Memory at d1200000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [50] Power Management version 3
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
	Subsystem: Dell Sunrise Point-LP SMBus
	Flags: medium devsel, IRQ 255
	Memory at d122a000 (64-bit, non-prefetchable) [size=256]
	I/O ports at f040 [size=32]
	Kernel modules: i2c_i801

01:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
	Subsystem: Dell QCA9565 / AR9565 Wireless Network Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 16
	Memory at d1100000 (64-bit, non-prefetchable) [size=512K]
	Expansion ROM at d1180000 [disabled] [size=64K]
	Capabilities: [40] Power Management version 2
	Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Kernel driver in use: ath9k
	Kernel modules: ath9k

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller (rev 07)
	Subsystem: Dell RTL8101/2/6E PCI Express Fast/Gigabit Ethernet controller
	Flags: bus master, fast devsel, latency 0, IRQ 278
	I/O ports at e000 [size=256]
	Memory at d1004000 (64-bit, non-prefetchable) [size=4K]
	Memory at d1000000 (64-bit, prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 01-00-00-00-36-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Kernel driver in use: r8169
	Kernel modules: r8169
Last edited by onebuck; 05-12-2017 at 08:37 AM. Reason: clean up post with code tags
 
Old 05-12-2017, 10:01 AM   #10
cascade9
Senior Member
 
Registered: Mar 2011
Location: Brisneyland
Distribution: Debian, aptosid
Posts: 3,753

Rep: Reputation: 935Reputation: 935Reputation: 935Reputation: 935Reputation: 935Reputation: 935Reputation: 935Reputation: 935
https://askubuntu.com/questions/8460...d-16-04/846066

Might help...

I'd try turning off 'UEFI secure boot' before dkms audio.
 
Old 05-12-2017, 11:22 AM   #11
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Original Poster
Rep: Reputation: Disabled
Turned out that I got my sound back.

Here is what I did:

Added the following line to the file etc/modprobe.d/alsa-base.conf:

"options snd-hda-intel model=ref"

I also updated my Kernel to 4.4.0-77-generic

Good luck to those who come across similar sound issues!
Last edited by bujuoui; 05-12-2017 at 11:22 AM. Reason: SOLVED
 
1 members found this post helpful.
Old 05-12-2017, 07:59 PM   #12
frankbell
LQ Guru
Contributing Member
 
Registered: Jan 2006
Location: Virginia, USA
Distribution: Slackware, Ubuntu MATE, Mageia, and whatever VMs I happen to be playing with
Posts: 19,326
Blog Entries: 28

Rep: Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142Reputation: 6142
In the VirtualBox settings dialog for the VM, what are the audio settings?
 
Old 05-12-2017, 10:48 PM   #13
bujuoui
LQ Newbie
 
Registered: May 2017
Posts: 19

Original Poster
Rep: Reputation: Disabled
Here is a screenshot of my VM sound settings
Attached Thumbnails
Click image for larger version Name: Screenshot at 2017-05-12 22-46-27.png Views: 867 Size: 37.3 KB ID: 24998  
 
Old 05-13-2017, 06:32 PM   #14
dave67
Member
 
Registered: Apr 2007
Posts: 419

Rep: Reputation: 67
I decided to check if this was on launchpad here is the link. If your system continues to detect the card after what you did let ubuntu know.

https://bugs.launchpad.net/ubuntu/+s...x/+bug/1649727

Dave
Last edited by dave67; 05-13-2017 at 06:33 PM.
 
Old 05-13-2017, 09:45 PM   #15
ardvark71
LQ Veteran
 
Registered: Feb 2015
Location: USA
Distribution: Lubuntu 14.04, 22.04, Windows 8.1 and 10
Posts: 6,282
Blog Entries: 4

Rep: Reputation: 842Reputation: 842Reputation: 842Reputation: 842Reputation: 842Reputation: 842Reputation: 842
Quote:
Originally Posted by bujuoui View Post
Turned out that I got my sound back.
Hello and welcome to the forum

Glad you were able to get your issue resolved. If you would, please mark this thread as "SOLVED" by clicking on "Thread Tools" directly above your initial post. Thanks!

Regards...
 
  


Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
[SOLVED] No sound, Sound blaster X-Fi running Linux Mint 17.2 cinnamon Wiz22 Linux - Hardware 6 10-27-2015 03:19 AM
Can't Save Sound Hardware Settings on Linux Mint 17 Marbux Linux - Hardware 2 02-06-2015 10:54 PM
First Timer Pc Hardware and Linux Mint Funky_Fred Linux - Desktop 13 08-27-2014 03:32 PM
Linux Mint 16 Mate -- Can't save sound hardware settings Marbux Linux - Desktop 0 01-30-2014 04:45 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Hardware

All times are GMT -5. The time now is 06:36 PM.

Contact Us - Advertising Info - Rules - Privacy - LQ Merchandise - Donations - Contributing Member - LQ Sitemap -
Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Open Source Consulting | Domain Registration