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Old 11-03-2002, 10:30 AM   #1
CL-1
LQ Newbie
 
Registered: Nov 2002
Location: London
Distribution: Suse 8.0
Posts: 17

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Modem Installation


I'm having problems getting my modem to run under linux I've tried a range of solutions but thus far to no avail. Hopefully someone can help if I outline the details and what I've tried so far

I have a dual boot (windows XP and Suse 8.0 pro) athlon (800Mhz). The modem is an Intel 536ep v.92 internal PCI harware modem. I'd deliberately chosen a hardware modem to avoid any winmodem/linmoden problems. So far the modem has installed and runs correctly under windows. I've downloaded and installed the drivers I need for Linux but this has not yet allowed the modem to run.

When I boot to Linux if I do a: setserial -bg /dev/ttyS* I get this;

/dev/ttyS0 at 0x03f8 (irq = 4) is a 16550A
/dev/ttyS1 at 0x02f8 (irq = 3) is a 16550A

so I was hoping to to use setserial to set ttyS2. However when I do a: cat/proc/pci I get this output (I looked up in wndows which IRQ number the modem was on);

Bus 0, device 10, function 0:
Class 0780: PCI device 8086:1040 (rev 0).
IRQ 10.
Master Capable. Latency=32.
Non-prefetchable 32 bit memory at 0xe6000000 [0xe63fffff].

My problem here is that there is no address for the I/O port so I can't set the port number using setserial (e.g. setserial /dev/ttyS2 uart16550A port XXXXXX irq 10).

At this point I'm fairly stuck. /dev/modem, obviously is set to nothing and using kppp (or similar) just informs me that the modem is busy regardless of the device chosen (not unsurprisingly). The only other thing I've tried is to disable COM2 in the bios in the hoipe that this would force ttyS1 to move to another available serial device however this did nothing other than remove ttyS1 from the: setserial -bg /dev/ttyS* output.

I do hope someone can help because this has been drinving me nuts for quite a while.
 
Old 11-03-2002, 10:56 AM   #2
_Mhz
LQ Newbie
 
Registered: Jun 2002
Posts: 25

Rep: Reputation: 15
Nope

Sorry to say these still arnt hardware modems!

I could be wrong, But I dont think they are pure hardware modems, try http://www.linmodems.org

I think you modem, mabye the HaM?? controllerless theyre called.

That link should get u sorted!

Like i said, i could be all wrong, but its worth a try hey?

_Mhz
 
Old 11-03-2002, 03:57 PM   #3
CL-1
LQ Newbie
 
Registered: Nov 2002
Location: London
Distribution: Suse 8.0
Posts: 17

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Cheers, I shall check that now.

As it happens, pasted all over the installation manual and the box are slogans informing one that these modems are an "Intel Hardware-based solution". There is absolutely nothing that suggests that its either HaM or controllerless.

I had been trying to avoid getting a controlerless modem and if it is I shall be pretty pissed off and I may even write a letter of complaint.
 
Old 11-03-2002, 04:15 PM   #4
CL-1
LQ Newbie
 
Registered: Nov 2002
Location: London
Distribution: Suse 8.0
Posts: 17

Original Poster
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Having checked linmodens.org again, little more throughly, I have now discovered that this is a controllerless modem. I am really quite annoyed by the blatant false advertising on the box/manual and will certainly complain and as such I hope no one else gets sucked in by this.
 
Old 11-03-2002, 05:26 PM   #5
_Mhz
LQ Newbie
 
Registered: Jun 2002
Posts: 25

Rep: Reputation: 15
Hmm

The reason i new is i hah the exact same problem..
There is still a modem driver that works well with them though, shit im using it now connecting at 48kbps

So dont frett 2 much, they can sometimes be a pain to set up but mine took 5 mins

any problems mail me
at my site!!

http://www.system32.nghosting.co.uk
 
Old 12-30-2002, 03:51 PM   #6
gill1109
Member
 
Registered: Dec 2002
Location: cyberspace
Distribution: Redhat 9
Posts: 63

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Don't give up!

I discovered that the driver needs to be tailored
very precisely to your linux distro.

My experience:
the manufacturer of my moden (e-tech) refers me to
an outdated version of the WRONG driver;
finally when I worked out what the good one was,
from Intel I got a wrong (too old) version of the
good driver;
finally I discovered that the good version of the good
driver is there at the linmodem site at technion.
In the meantime I had pestered all the linmodem experts
on internet (and each time got good and friendly
advice which each time took me a step further in the
good direction).
At the intermediate steps the error messages and the
partial successes were totally baffling.
 
  


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