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Old 02-10-2007, 05:27 PM   #1
Registered: Apr 2004
Distribution: Slackware 11.0, Gentoo
Posts: 252

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HP D4160 stalls in middle of print jobs

This printer was working perfectly before. (HP D4160 Deskjet). Now, from time to time, it will stop in the middle of a print job with the paper already fed somewhat through the printer, the power button blinking on and off. If I hit the power button once, it will spit the paper out of the printer. However, if I hit it another time, nothing happens, it is still flashing and won't print another job. I have to unplug it from the power and plug it back in, then try again. I get the following in my /var/log/messages when this happens:
Feb 10 18:16:58 tux kernel: [18318495.928000] drivers/usb/class/usblp.c: usblp0: nonzero read/write bulk status received: -71
Feb 10 18:17:08 tux kernel: [18318505.980000] printk: 6719 messages suppressed.
Nothing seems to be in the error log for cups indicating a problem (I have it set to debug log level).
This printer worked perfectly before, I'm not sure what changed.
This is on an ubuntu machine with 2.6.17-10-386 kernel.
Old 02-10-2007, 06:07 PM   #2
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Registered: Dec 2005
Location: Massachusetts, USA
Distribution: Ubuntu 10.04 and CentOS 5.5
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I'm having similar problems with the same printer on PCLinuxOS. My HP D4160 hasn't stopped in the middle of a print job but it does what you described in between print jobs. Maybe I haven't printed enough to see all of its failure modes yet.

What I have done so far is to use the CUPS web interface by pointing a browser at http://localhost:631. I select the administrator option, then I log on as root to the web interface. Then I look at the print jobs. I stop the print jobs and then restart them. If that doesn't work then I delete any pending print jobs, then I go to the printer section and stop the printer and then start the printer. All of this is done in the CUPS web interface.

I don't have a real answer. I thought that you might like to know that this problem is also on another distro. I'm using PCLinuxOS with the HP printer. I haven't checked SuSE.

Last edited by stress_junkie; 02-10-2007 at 06:08 PM.
Old 02-11-2007, 08:19 AM   #3
Registered: Apr 2004
Distribution: Slackware 11.0, Gentoo
Posts: 252

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Mine does what you are describing as well. It is a known issue. What I do is turn the printer off and then on in between print jobs. I only send one print job at a time to the printer, so it doesn't start another one.

However, the problem I described above happens often, but not always.
Old 02-11-2007, 09:14 PM   #4
Registered: Apr 2004
Distribution: Slackware 11.0, Gentoo
Posts: 252

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Possibly Fixed (working so far)

I got home tonight and unplugged the usb from the computer and put it in the other port. I also unplugged it from the printer and plugged it back in. So far I've printed a few documents and they have all come out. Keep my fingers crossed I guess.


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