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Old 05-19-2016, 03:29 PM   #1
alejandroem
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bluetooth acer aspire


i have an acer aspire vn7-791 laptop
linux mint 17
windows 8.1
all works fine, ive actually had it for almost 2 years dual booting Windows (which i only kept for a few games on steam), the only problem ive had so far is Bluetooth.
ive been able to use pretty much everything with the occasional head bump but, Bluetooth seems impossible to workout.

at first i was under the impression that the laptop was fairly recent and that the driver support from Acer was not available yet.
i cant seem to find nothing regarding that. its been 2 years, id hope some driver has made its way out..

recently i did an update on MINT with the driver manager and it installed a propietary driver for my NVIDIA graphics card, this i did not have that drive before, i was wondering if i may be missing something similar for the bluetooth. however i cant find something that may do the trick.

ive tried installing Blue devil
i tried several things actually, but im willing to try them all over again, if only someone could be patient enough and willing to help me out id be very grateful.
 
Old 05-19-2016, 03:58 PM   #2
camorri
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If you hope to resolve this, you need to suppl some information. So far, you have told us nothing, other than your bluetooth adapter doesn't work.

I had a look at Acer's web site, for your model. There are two bluetooth adapter drivers listed, one for an Intel adapter, and one for a Broadcom adapter.

Which adapter do you have? Open a terminal in linux, and run the command 'sudo lspci' copy and paste the results here. If this adapter is connected to the pci bus, then we have a chance of helping. If it is a USB adapter you plug in, tell us the make and model.

While you are in the terminal, also run the command 'sudo lsmod | grep blue' copy and paste the results here. That will tell us if you have any of the stuff loaded to talk to a blue tooth adapter.
 
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Old 05-19-2016, 04:02 PM   #3
alejandroem
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00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #3 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
01:00.0 3D controller: NVIDIA Corporation GM107M [GeForce GTX 860M] (rev a2)
07:00.0 Network controller: Qualcomm Atheros AR9462 Wireless Network Adapter (rev 01)
08:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
 
Old 05-19-2016, 04:27 PM   #4
camorri
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You bluetooth adapter should be supported by the ath9k driver. See this link:

http://www.linuxwireless.org/en/user...orted_chipsets

Post the output of 'sudo lsmod | grep blue' and 'sudo lsmod | grep ath9k'.
 
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Old 05-19-2016, 04:34 PM   #5
alejandroem
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sudo lsmod | grep blue

bluetooth 491520 12 bnep,ath3k,btusb,rfcomm


sudo lsmod | grep ath9k

ath9k 147456 0
ath9k_common 32768 1 ath9k
ath9k_hw 458752 2 ath9k_common,ath9k
ath 32768 3 ath9k_common,ath9k,ath9k_hw
mac80211 708608 1 ath9k
cfg80211 524288 4 ath,ath9k_common,ath9k,mac80211
 
Old 05-19-2016, 04:34 PM   #6
alejandroem
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btw thanks for your quick response man... really appreciate it
 
Old 05-19-2016, 04:47 PM   #7
camorri
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It appears you have the correct driver installed.

Have you got Blueman device manager installed? BTW, does bluetooth work under Win8?
 
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Old 05-20-2016, 08:28 AM   #8
alejandroem
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yes i do have that installed, bluetooth manager, bluedevil and devices adapters. those are the options that display when i type bluetooth .
the btmanager has the option to add devices greyed out.

i tried Bluetooth on my M$ Windows and it does work, so its a software issue for sure... heeelp please
 
Old 05-20-2016, 08:45 AM   #9
onebuck
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Member response

Hi,

Welcome to LQ!

Quote:
Originally Posted by alejandroem View Post
yes i do have that installed, bluetooth manager, bluedevil and devices adapters. those are the options that display when i type bluetooth .
the btmanager has the option to add devices greyed out.

i tried Bluetooth on my M$ Windows and it does work, so its a software issue for sure... heeelp please
From a console as root, what do you see with 'rfkill list';
Code:
sample output;

# rfkill list
0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
Hope this helps.
 
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Old 05-20-2016, 08:49 AM   #10
alejandroem
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rfkill list
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
 
Old 05-20-2016, 08:57 AM   #11
camorri
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Is bluetoothd running?

Run the command 'ps aux | grep bouetoothd' and post the results.
 
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Old 05-20-2016, 08:59 AM   #12
alejandroem
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ps aux | grep bouetoothd
batman 4132 0.0 0.0 12972 2408 pts/0 S+ 08:58 0:00 grep --colour=auto bouetoothd
 
Old 05-20-2016, 09:01 AM   #13
camorri
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Quote:
bouetoothd
You had a mis-pronunciation in your finger tips. That should be 'bluetoothd'.
 
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Old 05-20-2016, 09:02 AM   #14
alejandroem
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sorry for that haha

ps aux | grep bluetoothd
root 803 0.0 0.0 19432 2604 ? Ss 08:07 0:00 /usr/sbin/bluetoothd
batman 4146 0.0 0.0 12976 2420 pts/0 S+ 09:02 0:00 grep --colour=auto bluetoothd
 
Old 05-20-2016, 09:26 AM   #15
camorri
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Quote:
the btmanager has the option to add devices greyed out.
It has been a while since I added a bluetooth device. The Add button on my system is greyed out as well.

There should be a search button, looks like a magnifying glass. That should work. You need to make the device visible, then search it from the manager. You are looking for the 'mac' address of the device.

How far can you get with that process?
 
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