[SOLVED] current: Problem with hplip-3.20.2-x86_64-2

z80 · 03-05-2020, 03:24 AM

After upgrading current with the latest patches/packages my Officejet Pro stopped printing.
The job is added to the queue and then nothing happens.

Syslog contains the following errors:

Code:

Mar  5 07:46:39 antares python3: io/hpmud/jd.c 695: timeout read_channel sec=6 hp:/net/HP_Officejet_Pro_8610?ip=x.x.x.x 
Mar  5 07:48:05 antares hp[2942]: io/hpmud/jd.c 93: unable to read device-id 
Mar  5 07:48:05 antares hp[2942]: prnt/backend/hp.c 824: ERROR: open device failed stat=12: hp:/net/HP_Officejet_Pro_8610?ip=x.x.x.x

Downgrading hplip to hplip-3.19.12-x86_64-2 fixes the problem.

titopoquito · 03-05-2020, 06:02 AM

Quote:

Originally Posted by z80

After upgrading current with the latest patches/packages my Officejet Pro stopped printing.
The job is added to the queue and then nothing happens.

Syslog contains the following errors:

Code:

Mar  5 07:46:39 antares python3: io/hpmud/jd.c 695: timeout read_channel sec=6 hp:/net/HP_Officejet_Pro_8610?ip=x.x.x.x 
Mar  5 07:48:05 antares hp[2942]: io/hpmud/jd.c 93: unable to read device-id 
Mar  5 07:48:05 antares hp[2942]: prnt/backend/hp.c 824: ERROR: open device failed stat=12: hp:/net/HP_Officejet_Pro_8610?ip=x.x.x.x

Downgrading hplip to hplip-3.19.12-x86_64-2 fixes the problem.

I noticed the same with my HP Deskjet printer, although I don't see the first line but only the other two. Downgrade solved it here, too.

gauchao · 03-05-2020, 05:25 PM

Have you tried to run

#hp-setup

again to reinstall the printer? I have done it with my HP LaserJet p1102 and it is working fine.

(Slackware64-current)

kingbeowulf · 03-05-2020, 07:42 PM

HPLIP upgrades can be a bit cranky if your HP printer needs a plugin (as my HP Laserjet M1212NF MFP does). For some odd reason lately, or just on current, it forgets to download/update the plugin, or can't find the plugin, etc... try 'hp-plugin' as root CLI. Yo may need to download teh plugin first and then tell hp-plugin to ise that file.

Personally, I blame python...

z80 · 03-06-2020, 01:22 AM

I tried reinstalling the printer and plugins - no luck.

z80 · 03-09-2020, 01:04 PM

Meanwhile I've tried it with two different printers and three different laptops - all running Slackware-current x64 - still no luck.

pchristy · 03-10-2020, 01:33 PM

Same problem here!

--
Pete

titopoquito · 03-11-2020, 12:13 PM

Luckily I found some spare time today to reinstall the new hplip. Same problem, deleting the printer and adding it anew didn't change it first. In the end I had to try different printer drivers that the CUPS frontend was offering (one hpijs, but foomatic gave an error, and two hpcups filters). The third one solved the problem for now for me, without downloading any additional plugins or similar.

Dunno why a filter that has worked for at least 5 years now (longer in fact, but on Slackware 14.2 and before that on 14.1) stopped working out of a sudden.

P.S.: The driver that worked for me was marked "(en, en)" in the list, while the in my case dysfunctional hpcups entry was marked with a single "(en)".

pchristy · 03-12-2020, 04:46 AM

Tried titopoquito's fix yesterday and it seemed to work, but in today's -current updates is hplip-2.20.3, and that seems to work fine.

I did have to re-install my inkjet printer in hplip, but the default printer driver worked straight away.

--
Pete

z80 · 03-12-2020, 11:14 AM

Yes, today's update solved the problem - thanks Pat!