I get the same message for many programs in ubuntu 11.10
For example, clicking help on the gnome top panel yields: The URI ‘ghelp:user-guide?menubar#menubar’ does not point to a valid page.
I do have the gnome-user-guide package installed, but the necessary files are not in the package. Here are the contents of /usr/share/help:
ar C cs de en_AU es fi gl hi hu it lt nl pl pt_BR sk sr sv tr zh_CN
ast ca da el en_GB eu fr he hr id ja nb oc ps ru sl sr@latin th vi zh_TW
Note the absence of en_US. although C can usually suffice. In this case, it does not. Three guides (gnome/help/gnome-access-guide, gnome/help/system-admin-guide, and gnome/help/user-guide from 10.x) have been condensed into one guide in 11.x, and not completely, at that.
/usr/share/help/en_GB/ just contains aisleriot and deja-dup
/usr/share/help/en_AU just contains: ubuntu-help
/usr/share/help/C contains: aisleriot deja-dup gnome-help ubuntu-help
C/ubuntu-help/ and en_AU/ubuntu-help/ contain the same named files, but their contents differ, apparently mostly, if not entirely, simply because they were maintained separately. For example:
@@ -18,7 +17,7 @@
</credit>
<desc>Ignore quickly-repeated keypresses of the same key.</desc>
- <include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/>
+ <include xmlns="http://www.w3.org/2001/XInclude" href="legal.xml"/>
While this particular difference had no direct bearing on the problem. it does point to a maintenance issue which probably IS the reason why some people can access the help files they need while others can not do so.
I just checked a disk containing Maverick. It has a file named /usr/share/gnome/help/user-guide/C/user-guide.xml, which ends with:
Code:
<include href="gosbasic.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Basic skills -->
<include href="gosoverview.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Overview-->
<include href="gosstartsession.xml" xmlns="http://www.w3.org/2001/XInclude" /><!-- Sessions -->
<include href="gospanel.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Panels -->
<include href="goseditmainmenu.xml" xmlns="http://www.w3.org/2001/XInclude" /><!-- Menus -->
<include href="gosnautilus.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Nautilus -->
<include href="gostools.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Tools & utilities -->
<include href="goscustdesk.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Preferences -->
<include href="glossary.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Glossary -->
<include href="gosfeedback.xml" xmlns="http://www.w3.org/2001/XInclude" /> <!-- Feedback -->
All of those files are in Maverick and are named in /var/lib/dpkg/info/gnome-user-guide.list
None are named in that file in Oneiric, and with a couple of exceptions, there are no equivalent substitutes.