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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 11-10-2004, 05:37 PM   #1
Canadica
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Registered: Nov 2004
Location: 100 Mile House BC Canada
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US Robotics modem


Hi,

I am running RedHat 9.1 and am using a US robotics modem, which RedHat won't recognise. I have downloaded a trial version of a linux driver for this modem (at 14.4k max, to get 56k you have to purchase, trial is to see if driver works.) When I try to install driver, Linux tells me I am using a newer version of the driver and install halts.

Modem Query results:

=====================================================================
= RESULT OF MODEM QUERY =
=====================================================================
NUMBER OF MODEMS FOUND = 1

MODEM #1:
PCI CONFIGURATION INFORMATION READ:
VENDOR ID : 14F1
DEVICE ID : 2F12
SUBVENDOR ID : 16EC
SUBDEVICE ID : 2016
REVISION ID : 01

DEDUCED INFORMATION:
VENDOR NAME : CONEXANT
DEVICE NAME : HSF US DATA/FAX/VOICE
SUBVENDOR NAME : TIACOM
MODEM TYPE : HSF
WINXP INBUILD SUPPORT : YES
+++++++++++++++++++++++++++++++++++++++++++++++++++++

Any help with this would be fantastic, and if buying a different modem is the only option, knowing this would be a time-saver as well

thanks,

Allan
 
Old 11-10-2004, 05:39 PM   #2
J.W.
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Registered: Mar 2003
Location: Boise, ID
Distribution: Mint
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Welcome to LQ. Can you post the exact error messages you're seeing? -- J.W.
 
Old 11-10-2004, 05:50 PM   #3
Canadica
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Registered: Nov 2004
Location: 100 Mile House BC Canada
Distribution: RH 9.1
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I don't get any error messages, Linux says the driver I am trying to install is older than the driver currently installed. (Clean install of redhat 9.1/XPPro dual boot.) I have done extensive research into this and apparently I am using a "winmodem", which can be tricky if not impoosible to install, depending on the modem.

I am rather new to Linux, but I don't want to give up easily and would like to see if there is a way to MAKE it work. If a different modem is the only option, then so be it, but I am learning alot about linux just in dealing with this modem, so there has been a payoff...

thanks for your help

Allan
 
Old 11-10-2004, 09:49 PM   #4
J.W.
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Registered: Mar 2003
Location: Boise, ID
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It's been quite some time since I've used a modem and I don't have first hand knowledge of how to get a winmodem to function under Linux. However, if you use the Search function here at LQ, there are quite a few threads related to winmodems. I would recommend you check them out. Generally, from what I've read, you probably need to get a driver from Linuxant Good luck with it -- J.W.
 
Old 11-11-2004, 09:01 AM   #5
Canadica
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Registered: Nov 2004
Location: 100 Mile House BC Canada
Distribution: RH 9.1
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Hello again...

Have driver, installed successfully, ran "hsfconfg" in terminal, all went well. The last line in terminal tells me device "address". When I go to set up internet connection, modem query states that no modem is found. Hardware monitor shows no modem either. The internet connection setup doesn't list the modem address( /dev/ttySHSF0) as an option. In the hours of researching this, I came across a thread that mentioned a GUI modem setup utility. I guess my question is this: What is the name of this software? Will it help to see a winmodem with properly installed drivers? Is there something I missed?

thanks a ton for all the help so far, posted another thread asking how to mount a fat32 partition and got that all taken care of no problem. A big help now that I don't have to go from windows to linux and back again to to view saved search results while in windows. Nice to be able to access mp3's too.

Anyways.... Fascinated with linux after only 2 days but it's such a pain having to reboot into windows to go online...
again,

thanks very muchly,

Allan
 
Old 11-11-2004, 04:18 PM   #6
Darin
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Registered: Jan 2003
Location: Portland, OR USA
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http://www.linmodems.org/ is probably your best bet for modem info.

If you have to buy software to get it to work, you may want to think about buying a 'hardware' modem (yours is a software modem; They leave chips out to make it cheap then emulate that in software---win32 software that they won't port to linux.) Hardware modems have always been tricky to find, you could try looking for a modem that says Linux compatable. Or look for ones with really low system requirements like 386 and DOS since these will usually be ones that dont need the CPU power since they don't need softmodem drivers. The safest bet is probably to get an external modem that plugs into the com port, not usb since those can be software modems too, but these will usually be more expensive than a PCI modem.

I guess the other option would be to buy high speed Internet access like DSL or cable since these usually come with the connection device (modem) and all you need is a network card. Even the crappiest network cards have free Linux drivers, most already in the kernel.
 
  


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