HP Color LaserJet 2605dn...

tenfoot · 07-21-2013, 03:28 AM

I have had this printer for several years and it has never "missed a beat". Well that is until a few days ago.

When I try printing now an error message is displayed -

Unsupported Personality: Unknown

and a little time later it prints a page with that message.

I have searched Google for a solution but the only solution offered,reinstall the printer driver does not work.

Is there anyone on the list who is able to offer a suggestion which could lead to a solution, please?

tronayne · 07-21-2013, 10:32 AM

I'd start with the current version of HPLIP (3.13.6), see http://hplipopensource.com/hplip-web/index.html or your distribution software site.

If you don't have HPLIP, good idea to install it (you do that by executing hp-setup in a terminal window). You might want to run hp-setup in any case to make sure that you've got the right settings if HPLIP is currently installed on your system..

HPLIP comes with all the appropriate printer models (for pretty much every printer they make or have made) and hp-setup does the CUPS interface for you.

Hope this helps some.