dvd-rom drive malfunction. cdrom: open failed

jgams · 12-26-2005, 07:32 PM

I installed ubuntu hoary on my roomate's hp pavilion ze5000 a while back and neglected to inform him of the need to eject mounted drives.

there was an issue removing a disc so he fell back on the good ol' paper clip in the hole method and now the drive will not work.

any form of mount states that there is probably no media in the drive. (not true)
the drive is not recognized on boot either
(no matter what the BIOS settings.. i've been in contact with HP help and as you can guess they were _very_ helpful... i told them twice that i am using linux and they still directed me to windows patches, i mentioned it again and guess what, no linux support. they did suggest i reset the bios settings, but all that seemed to affect was my boot order)

here's his fstab

Code:

# /etc/fstab: static file system information.
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
proc            /proc           proc    defaults        0       0
/dev/hda1       /               ext3    defaults,errors=remount-ro 0       1
/dev/hda5       none            swap    sw              0       0
/dev/hdc        /media/cdrom0   udf,iso9660 ro,user,noauto  0       0
/dev/fd0        /media/floppy0  auto    rw,user,noauto  0       0
~

and dmesg reports

Code:

cdrom: open failed

anybody have any idea what's going on here?

Josh

Electro · 12-26-2005, 07:42 PM

If CD or DVD is mounted, you can not eject by pressing the button. You have to first unmount the drive and then you can hit the eject boot or type eject /dev/hdc. I suggest changing user to users for removable mediums. Post everything what dmesg prints out after the system has booted up.

jgams · 12-26-2005, 08:15 PM

mount

Code:

$ mount /media/cdrom0
mount: No medium found

umount

Code:

$ umount /media/cdrom0
umount: /media/cdrom0 is not mounted (according to mtab)

fstab

Code:

# /etc/fstab: static file system information.
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
proc            /proc           proc    defaults        0       0
/dev/hda1       /               ext3    defaults,errors=remount-ro 0       1
/dev/hda5       none            swap    sw              0       0
/dev/hdc        /media/cdrom0   udf,iso9660 ro,users,noauto  0       0
/dev/fd0        /media/floppy0  auto    rw,users,noauto  0       0

dmesg

Code:

~$ dmesg
(usable)
 BIOS-e820: 000000001fef0000 - 000000001feff000 (ACPI data)
 BIOS-e820: 000000001feff000 - 000000001ff00000 (ACPI NVS)
 BIOS-e820: 000000001ff00000 - 0000000020000000 (reserved)
 BIOS-e820: 00000000fffc0000 - 0000000100000000 (reserved)
510MB LOWMEM available.
On node 0 totalpages: 130800
  DMA zone: 4096 pages, LIFO batch:1
  Normal zone: 126704 pages, LIFO batch:16
  HighMem zone: 0 pages, LIFO batch:1
DMI 2.3 present.
ACPI: RSDP (v000 PTLTD                                 ) @ 0x000f6cb0
ACPI: RSDT (v001 PTLTD    RSDT   0x06040000  LTP 0x00000000) @ 0x1fef8a08
ACPI: FADT (v001 ALI    M1533    0x06040000 PTL  0x000f4240) @ 0x1fefef64
ACPI: BOOT (v001 PTLTD  $SBFTBL$ 0x06040000  LTP 0x00000001) @ 0x1fefefd8
ACPI: DSDT (v001    ALI    M1533 0x06040000 MSFT 0x0100000d) @ 0x00000000
ACPI: PM-Timer IO Port: 0x8008
Built 1 zonelists
Kernel command line: root=/dev/hda1 ro quiet splash
Local APIC disabled by BIOS -- you can enable it with "lapic"
mapped APIC to ffffd000 (01404000)
Initializing CPU#0
PID hash table entries: 2048 (order: 11, 32768 bytes)
Detected 2199.287 MHz processor.
Using pmtmr for high-res timesource
Console: colour VGA+ 80x25
Dentry cache hash table entries: 65536 (order: 6, 262144 bytes)
Inode-cache hash table entries: 32768 (order: 5, 131072 bytes)
Memory: 511132k/523200k available (1437k kernel code, 11472k reserved, 753k data, 224k init, 0k highmem)
Checking if this processor honours the WP bit even in supervisor mode... Ok.
Calibrating delay loop... 4358.14 BogoMIPS (lpj=2179072)
Security Framework v1.0.0 initialized
SELinux:  Disabled at boot.
Mount-cache hash table entries: 512 (order: 0, 4096 bytes)
CPU: After generic identify, caps: 3febf9ff 00000000 00000000 00000000 00000000 00000000
CPU: After vendor identify, caps: 3febf9ff 00000000 00000000 00000000 00000000 00000000
CPU: Trace cache: 12K uops, L1 D cache: 8K
CPU: L2 cache: 512K
CPU: After all inits, caps: 3febf9ff 00000000 00000000 00000080 00000000 00000000
CPU: Intel(R) Pentium(R) 4 CPU 2.20GHz stepping 04
Enabling fast FPU save and restore... done.
Enabling unmasked SIMD FPU exception support... done.
Checking 'hlt' instruction... OK.
Checking for popad bug... OK.
ACPI: Looking for DSDT in initrd... not found!
ACPI: setting ELCR to 0200 (from 0e20)
checking if image is initramfs...it isn't (bad gzip magic numbers); looks like an initrd
Freeing initrd memory: 4300k freed
NET: Registered protocol family 16
EISA bus registered
PCI: PCI BIOS revision 2.10 entry at 0xfd89b, last bus=3
PCI: Using configuration type 1
mtrr: v2.0 (20020519)
ACPI: Subsystem revision 20050211
ACPI: Interpreter enabled
ACPI: Using PIC for interrupt routing
ACPI: PCI Root Bridge [PCI0] (00:00)
PCI: Probing PCI hardware (bus 00)
ACPI: PCI Interrupt Routing Table [\_SB_.PCI0._PRT]
ACPI: PCI Interrupt Link [LNKA] (IRQs 10) *9
ACPI: PCI Interrupt Link [LNKB] (IRQs 7 *11)
ACPI: PCI Interrupt Link [LNKC] (IRQs 10) *0, disabled.
ACPI: PCI Interrupt Link [LNKD] (IRQs 10) *0, disabled.
ACPI: PCI Interrupt Link [LNKE] (IRQs *10)
ACPI: PCI Interrupt Link [LNKF] (IRQs 5 7) *0, disabled.
ACPI: PCI Interrupt Link [LNKG] (IRQs 10) *0, disabled.
ACPI: PCI Interrupt Link [LNKH] (IRQs *5 7)
ACPI: PCI Interrupt Link [LNKU] (IRQs *10)
ACPI: Embedded Controller [EC0] (gpe 24)
Linux Plug and Play Support v0.97 (c) Adam Belay
pnp: PnP ACPI init
pnp: PnP ACPI: found 12 devices
PnPBIOS: Disabled by ACPI PNP
PCI: Using ACPI for IRQ routing
** PCI interrupts are no longer routed automatically.  If this
** causes a device to stop working, it is probably because the
** driver failed to call pci_enable_device().  As a temporary
** workaround, the "pci=routeirq" argument restores the old
** behavior.  If this argument makes the device work again,
** please email the output of "lspci" to bjorn.helgaas@hp.com
** so I can fix the driver.
pnp: 00:06: ioport range 0x3810-0x381f has been reserved
pnp: 00:06: ioport range 0x4d0-0x4d1 has been reserved
pnp: 00:06: ioport range 0x8000-0x805f could not be reserved
pnp: 00:06: ioport range 0x4d6-0x4d6 has been reserved
Simple Boot Flag at 0x38 set to 0x1
audit: initializing netlink socket (disabled)
audit(1135648878.146:0): initialized
VFS: Disk quotas dquot_6.5.1
Dquot-cache hash table entries: 1024 (order 0, 4096 bytes)
devfs: 2004-01-31 Richard Gooch (rgooch@atnf.csiro.au)
devfs: boot_options: 0x0
Initializing Cryptographic API
Activating ISA DMA hang workarounds.
isapnp: Scanning for PnP cards...
isapnp: No Plug & Play device found
serio: i8042 AUX port at 0x60,0x64 irq 12
serio: i8042 KBD port at 0x60,0x64 irq 1
Serial: 8250/16550 driver $Revision: 1.90 $ 54 ports, IRQ sharing enabled
ttyS1 at I/O 0x2f8 (irq = 3) is a 16550A
PCI: Enabling device 0000:00:08.0 (0000 -> 0003)
ACPI: PCI Interrupt Link [LNKG] enabled at IRQ 10
PCI: setting IRQ 10 as level-triggered
ACPI: PCI interrupt 0000:00:08.0[A] -> GSI 10 (level, low) -> IRQ 10
ttyS53 at I/O 0x1428 (irq = 10) is a 8250
ttyS0 at I/O 0x1440 (irq = 10) is a 8250
ttyS2 at I/O 0x1450 (irq = 10) is a 8250
ttyS3 at I/O 0x1460 (irq = 10) is a 8250
ttyS4 at I/O 0x1470 (irq = 10) is a 8250
io scheduler noop registered
io scheduler anticipatory registered
io scheduler deadline registered
io scheduler cfq registered
RAMDISK driver initialized: 16 RAM disks of 8192K size 1024 blocksize
input: AT Translated Set 2 keyboard on isa0060/serio0
EISA: Probing bus 0 at eisa0
Cannot allocate resource for EISA slot 1
Cannot allocate resource for EISA slot 3
Cannot allocate resource for EISA slot 8
EISA: Detected 0 cards.
NET: Registered protocol family 2
IP: routing cache hash table of 4096 buckets, 32Kbytes
TCP: Hash tables configured (established 32768 bind 65536)
NET: Registered protocol family 8
NET: Registered protocol family 20
Restarting tasks...<6> Strange, kswapd0 not stopped
 Strange, kseriod not stopped
 done
ACPI wakeup devices:
PCI0 USB1 USB2 MDEM  LAN  LID
ACPI: (supports S0 S3 S4 S5)
RAMDISK: cramfs filesystem found at block 0
RAMDISK: Loading 4300KiB [1 disk] into ram disk... done.
VFS: Mounted root (cramfs filesystem) readonly.
Freeing unused kernel memory: 224k freed
ACPI: CPU0 (power states: C1[C1] C2[C2])
ACPI: Thermal Zone [THRM] (60 C)
NET: Registered protocol family 1
Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
ALI15X3: IDE controller at PCI slot 0000:00:10.0
ACPI: PCI interrupt 0000:00:10.0[A]: no GSI - using IRQ 0
ALI15X3: chipset revision 196
ALI15X3: not 100% native mode: will probe irqs later
    ide0: BM-DMA at 0x1800-0x1807, BIOS settings: hda:DMA, hdb:pio
    ide1: BM-DMA at 0x1808-0x180f, BIOS settings: hdc:DMA, hdd:pio
Probing IDE interface ide0...
hda: IC25N030ATCS04-0, ATA DISK drive
elevator: using anticipatory as default io scheduler
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
hda: max request size: 128KiB
hda: 58605120 sectors (30005 MB) w/1768KiB Cache, CHS=58140/16/63, UDMA(33)
hda: cache flushes not supported
 /dev/ide/host0/bus0/target0/lun0: p1 p2 < p5 >
Probing IDE interface ide1...
hdc: QSI CD-RW/DVD-ROM SBW-081, ATAPI CD/DVD-ROM drive
ide1 at 0x170-0x177,0x376 on irq 15
Probing IDE interface ide2...
Probing IDE interface ide3...
Probing IDE interface ide4...
Probing IDE interface ide5...
Stopping tasks: ==|
Freeing memory... done (458 pages freed)
Restarting tasks... done
EXT3-fs: mounted filesystem with ordered data mode.
kjournald starting.  Commit interval 5 seconds
Adding 1228932k swap on /dev/hda5.  Priority:-1 extents:1
EXT3 FS on hda1, internal journal
hdc: ATAPI 24X DVD-ROM CD-R/RW drive, 2048kB Cache
Uniform CD-ROM driver Revision: 3.20
parport: PnPBIOS parport detected.
parport0: PC-style at 0x378 (0x778), irq 7, dma 1 [PCSPP,TRISTATE,COMPAT,ECP,DMA]
lp0: using parport0 (interrupt-driven).
mice: PS/2 mouse device common for all mice
Synaptics Touchpad, model: 1
 Firmware: 5.8
 Sensor: 35
 new absolute packet format
 Touchpad has extended capability bits
 -> multifinger detection
 -> palm detection
input: SynPS/2 Synaptics TouchPad on isa0060/serio1
ieee1394: Initialized config rom entry `ip1394'
SCSI subsystem initialized
sbp2: $Rev: 1219 $ Ben Collins <bcollins@debian.org>
ts: Compaq touchscreen protocol output
Capability LSM initialized
device-mapper: 4.3.0-ioctl (2004-09-30) initialised: dm-devel@redhat.com
md: md driver 0.90.1 MAX_MD_DEVS=256, MD_SB_DISKS=27
cdrom: open failed.
Real Time Clock Driver v1.12
input: PC Speaker
inserting floppy driver for 2.6.10-5-386
Floppy drive(s): fd0 is 1.44M
FDC 0 is a post-1991 82077
irda_init()
NET: Registered protocol family 23
Linux agpgart interface v0.100 (c) Dave Jones
agpgart: Detected ALi M1671 chipset
agpgart: Maximum main memory to use for agp memory: 438M
agpgart: AGP aperture is 128M @ 0xf0000000
cpci_hotplug: CompactPCI Hot Plug Core version: 0.2
pci_hotplug: PCI Hot Plug PCI Core version: 0.5
shpchp: shpc_init : shpc_cap_offset == 0
shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
Evaluate _OSC Set fails. Status = 0x0005
pciehp: add_host_bridge: status 5
pciehp: Fails to gain control of native hot-plug
usbcore: registered new driver usbfs
usbcore: registered new driver hub
ohci_hcd: 2004 Nov 08 USB 1.1 'Open' Host Controller (OHCI) Driver (PCI)
ACPI: PCI Interrupt Link [LNKU] enabled at IRQ 10
ACPI: PCI interrupt 0000:00:02.0[A] -> GSI 10 (level, low) -> IRQ 10
ohci_hcd 0000:00:02.0: ALi Corporation USB 1.1 Controller
ohci_hcd 0000:00:02.0: irq 10, pci mem 0xe0000000
ohci_hcd 0000:00:02.0: new USB bus registered, assigned bus number 1
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 3 ports detected
ACPI: PCI Interrupt Link [LNKE] enabled at IRQ 10
ACPI: PCI interrupt 0000:00:0f.0[A] -> GSI 10 (level, low) -> IRQ 10
ohci_hcd 0000:00:0f.0: ALi Corporation USB 1.1 Controller (#2)
ohci_hcd 0000:00:0f.0: irq 10, pci mem 0xe0008000
ohci_hcd 0000:00:0f.0: new USB bus registered, assigned bus number 2
hub 2-0:1.0: USB hub found
hub 2-0:1.0: 3 ports detected
PCI: Enabling device 0000:00:06.0 (0005 -> 0007)
ACPI: PCI Interrupt Link [LNKH] enabled at IRQ 5
PCI: setting IRQ 5 as level-triggered
ACPI: PCI interrupt 0000:00:06.0[A] -> GSI 5 (level, low) -> IRQ 5
orinoco 0.13e (David Gibson <hermes@gibson.dropbear.id.au>, Pavel Roskin <proski@gnu.org>, et al)
orinoco_pci 0.13e (Pavel Roskin <proski@gnu.org>, David Gibson <hermes@gibson.dropbear.id.au> & Jean Tourrilhes <jt@hpl.hp.com>)
PCI: Enabling device 0000:00:09.0 (0010 -> 0012)
ACPI: PCI Interrupt Link [LNKD] enabled at IRQ 10
ACPI: PCI interrupt 0000:00:09.0[A] -> GSI 10 (level, low) -> IRQ 10
orinoco_pci: Detected Orinoco/Prism2 PCI device at 0000:00:09.0, mem:0xE000A000 to 0xE000AFFF -> 0xe09fa000, irq:10
Reset done............................................................................................................................................................................................................................................................;
Clear Reset.........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................;
pci_cor : reg = 0x0 - FFFBFDF6 - FFFBFC02
eth0: Station identity 001f:0009:0001:0004
eth0: Looks like an Intersil firmware version 1.4.9
eth0: Ad-hoc demo mode supported
eth0: IEEE standard IBSS ad-hoc mode supported
eth0: WEP supported, 104-bit key
eth0: MAC address 00:D0:59:68:A0:D6
eth0: Station name "Prism  I"
eth0: ready
Linux Kernel Card Services
  options:  [pci] [cardbus] [pm]
PCI: Enabling device 0000:00:0a.0 (0000 -> 0002)
ACPI: PCI Interrupt Link [LNKF] enabled at IRQ 5
ACPI: PCI interrupt 0000:00:0a.0[A] -> GSI 5 (level, low) -> IRQ 5
Yenta: CardBus bridge found at 0000:00:0a.0 [103c:0029]
Yenta: Enabling burst memory read transactions
Yenta: Using CSCINT to route CSC interrupts to PCI
Yenta: Routing CardBus interrupts to PCI
Yenta TI: socket 0000:00:0a.0, mfunc 0x01111112, devctl 0x64
Yenta: ISA IRQ mask 0x0818, PCI irq 5
Socket status: 30000006
PCI: Enabling device 0000:00:0a.1 (0000 -> 0002)
ACPI: PCI interrupt 0000:00:0a.1[A] -> GSI 5 (level, low) -> IRQ 5
Yenta: CardBus bridge found at 0000:00:0a.1 [103c:0029]
Yenta: Using CSCINT to route CSC interrupts to PCI
Yenta: Routing CardBus interrupts to PCI
Yenta TI: socket 0000:00:0a.1, mfunc 0x01111112, devctl 0x64
Yenta: ISA IRQ mask 0x0818, PCI irq 5
Socket status: 30000006
ohci1394: $Rev: 1223 $ Ben Collins <bcollins@debian.org>
PCI: Enabling device 0000:00:0c.0 (0010 -> 0012)
ACPI: PCI Interrupt Link [LNKC] enabled at IRQ 10
ACPI: PCI interrupt 0000:00:0c.0[A] -> GSI 10 (level, low) -> IRQ 10
ohci1394: fw-host0: OHCI-1394 1.1 (PCI): IRQ=[10]  MMIO=[e0003000-e00037ff]  Max Packet=[2048]
ali15x3_smbus 0000:00:11.0: ALI15X3_smb region uninitialized - upgrade BIOS or use force_addr=0xaddr
ali15x3_smbus 0000:00:11.0: ALI15X3 not detected, module not inserted.
natsemi dp8381x driver, version 1.07+LK1.0.17, Sep 27, 2002
  originally by Donald Becker <becker@scyld.com>
  http://www.scyld.com/network/natsemi.html
  2.4.x kernel port by Jeff Garzik, Tjeerd Mulder
ACPI: PCI Interrupt Link [LNKB] enabled at IRQ 11
PCI: setting IRQ 11 as level-triggered
ACPI: PCI interrupt 0000:00:12.0[A] -> GSI 11 (level, low) -> IRQ 11
natsemi eth1: NatSemi DP8381[56] at 0xe0009000 (0000:00:12.0), 00:c0:9f:0c:4a:14, IRQ 11, port TP.
eth1: DSPCFG accepted after 0 usec.
eth1: link up.
eth1: Setting full-duplex based on negotiated link capability.
ieee1394: Host added: ID:BUS[0-00:1023]  GUID[00c09f00000196a2]
NET: Registered protocol family 17
NET: Registered protocol family 10
Disabled Privacy Extensions on device c02f0500(lo)
IPv6 over IPv4 tunneling driver
ACPI: AC Adapter [ACAD] (on-line)
ACPI: Battery Slot [BAT1] (battery absent)
ACPI: Power Button (FF) [PWRF]
ACPI: Lid Switch [LID]
ibm_acpi: ec object not found
ACPI: Video Device [VGA] (multi-head: yes  rom: no  post: no)
apm: BIOS not found.
[drm] Initialized drm 1.0.0 20040925
ACPI: PCI Interrupt Link [LNKA] enabled at IRQ 10
ACPI: PCI interrupt 0000:01:00.0[A] -> GSI 10 (level, low) -> IRQ 10
[drm] Initialized radeon 1.14.0 20050125 on minor 0: ATI Technologies Inc Radeon Mobility M6 LY
agpgart: Found an AGP 2.0 compliant device at 0000:00:00.0.
agpgart: Putting AGP V2 device at 0000:00:00.0 into 1x mode
agpgart: Putting AGP V2 device at 0000:01:00.0 into 1x mode
cs: IO port probe 0x0100-0x04ff: excluding 0x200-0x207 0x220-0x22f 0x330-0x337 0x388-0x38f 0x408-0x40f 0x480-0x48f
cs: IO port probe 0x0800-0x08ff: clean.
cs: IO port probe 0x0c00-0x0cff: clean.
cs: IO port probe 0x0a00-0x0aff: clean.
eth1: no IPv6 routers present

thanks for the reply, hope this info helps

Josh

jgams · 12-27-2005, 01:41 PM

i don't think this is a linux problem...

anybody know how to do a network install of windows from a normal linux boot? (HP won't actually help [hardware or otherwise] without windows on the machine... ) keep in mind that i have ZERO use of the cd-rom drive.

Thanks
Josh

jgams · 12-27-2005, 03:57 PM

i've moved this question to Linux General.
http://www.linuxquestions.org/questi...33#post2017733

linmix · 12-27-2005, 04:41 PM

that's not really the way to do it... next time request a moderator to do this for you and the whole thread will be 'transplanted'.

J.W. · 12-28-2005, 01:45 AM

Quote:

Originally Posted by jgams

i've moved this question to Linux General.

Actually, you didn't "move" the thread, you instead double posted which is against the LQ Rules Please don't do this. In the future, if you realize that you meant to post your question in a different forum, just click on the "Report this post to a moderator" link and ask that it be moved to that forum. A mod will respond as quickly as possible. Thanks.

And this thread is now closed