No sound after upgrade from Karmic Koala to lucid Lynx

benz · 05-28-2010, 08:17 PM

Hi guys..

Last Monday I upgraded the Ubuntu from Karmic Koala to Lucid Lynx in my laptop (HP Compaq volna 515), and I have no sound. Searching in linux forums for an answers, I've got that (as far as I understand) there's no unique solution for this problem.

This is my lspci

Code:

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:09.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 4)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h [Turion X2, Athlon X2, Sempron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Mobile K10 [Turion X2, Athlon X2, Sempron] Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
02:00.0 Ethernet controller: Marvell Technology Group Ltd. Device 4357 (rev 10)
06:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01)

alsactl init shows the following

Code:

Unknown hardware: "HDA-Intel" "IDT 92HD75B2X5" "HDA:111d7608,103c308c,00100202 HDA:11c11040,103c1378,00100200" "0x103c" "0x308c"
Hardware is initialized using a guess method

I followed this guide in Ubuntu page
https://help.ubuntu.com/community/HdaIntelSoundHowto

and also this thread
http://ubuntuforums.org/showthread.php?p=9273592

Also, I tried to clean up the pulse audio .. What is funny for me is that pulse audio and alsa, and the audio players seems to work normally (no error of device not found or something like that).. except that there's no sound out from the speakers.

Any suggestion to discover if the problem is drivers, kernel, packages, or hardware failure? more important, how do I get the sound back?

amani · 05-29-2010, 11:18 AM

post relevant part of

lspci -vv

dmesg

you may need to just select the correct audio device
or it may be 'address space collision'

benz · 05-29-2010, 11:00 PM

I suppose that the relevant part of lspci -vv is the following

Code:

00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
	Subsystem: Hewlett-Packard Company Device 308c
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=slow >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 64, Cache Line Size: 32 bytes
	Interrupt: pin ? routed to IRQ 16
	Region 0: Memory at d4400000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: HDA Intel
	Kernel modules: snd-hda-intel

This is my dmesg output, the part referencing the audio card (I think)

Code:

[   21.847640] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:14.2/input/input7
[   21.876590] type=1505 audit(1275184703.399:6):  operation="profile_load" pid=943 name="/usr/share/gdm/guest-session/Xsession"
[   21.911042] input: HDA ATI SB Mic at Ext Front Jack as /devices/pci0000:00/0000:00:14.2/sound/card0/input8
[   21.911333] input: HDA ATI SB HP Out at Ext Front Jack as /devices/pci0000:00/0000:00:14.2/sound/card0/input9

I already changed the output device with no luck.

benz · 05-30-2010, 06:47 PM

Bump.. a bump? no, not really.

I borrowed the earphones of a friend of mine to test the sound.. and... through the earphones the sound works.. Actually I could record sound and play it over the earphones.. but not from the speakers, the speakers are still not working.

How to see if the problem is a misconfiguration or a hardware failure? If it would be a hardware failure, I'm in a big big problem, because, my laptop has warranty, but I bought it in my country (Mexico), but I'm living right now in Brazil.

amani · 06-01-2010, 09:05 AM

install kmixer and try adjusting the output

benz · 06-20-2010, 08:01 AM

Quote:

Originally Posted by amani

install kmixer and try adjusting the output

Bump.. =( Nothing.. still with sound.