[SOLVED] Claws mail won't start up anymore...

FTIO · 03-22-2015, 08:04 AM

Yesterday I installed from slackbuilds.org Zoneminder (and all of its dependencies from each link) and Motion.

Then later I noticed Seamonkey has a new version out, so I got the slackbuild stuff from 'current' (I'm running 14.1_64) to use the latest 'seamonkey.SlackBuild' as the one for 14.1_64 didn't work (I cannot remember the error).

After waiting a couple of hours, I went to bed as it was late and knew it would be finished by morning.

Unfortunately two things happened between the time I installed Motion, Zoneminder and tried to build Seamonkey 2.33 - the seamonkey build ended with an error (not important, I just wanted to try it for fun), but most importantly my claws mail won't start up.

I tried it in konsole and there is no error, no message, no anything. It just goes back to the prompt instantly but claws mail doesn't start.

I even built the latest claws mail from slackbuilds.org and 'upgraded' over the older claws mail and it still doesn't start up.

If anyone has any suggestions, I'd greatly appreciate to hear them as my e-mail is rather important (as anyone would say).

Also, I just remembered, after trying to build seamonkey the first time, I remember a part of the error was that it needed 'pulseaudio' for some reason, so I also installed 'pulseaudio'.

rokytnji · 03-22-2015, 11:31 AM

Might help. Might not.

Code:

$ locate claws-mail
/home/user/.claws-mail
/home/user/.claws-mail/imapcache
/home/user/.claws-mail/newscache
/home/user/.claws-mail/mimetmp
/home/user/.claws-mail/tmp
/home/user/.claws-mail/uidl
<snip>
/var/log/packages/claws-mail-3.9.2-i486-1gv
/var/log/scripts/claws-mail-3.9.2-i486-1gv
/etc/skel/.claws-mail
/etc/skel/.claws-mail/clawsrc
/usr/include/claws-mail
/usr/include/claws-mail/common
/usr/include/claws-mail/common/base64.h
/usr/include/claws-mail/common/defs.h
<snip>
/usr/doc/claws-mail-3.9.2
/usr/doc/claws-mail-3.9.2/manual
<snip> cuz just more manual files
/usr/doc/claws-mail-3.9.2/RELEASE_NOTES
/usr/doc/claws-mail-3.9.2/ABOUT-NLS
/usr/doc/claws-mail-3.9.2/AUTHORS
/usr/doc/claws-mail-3.9.2/ChangeLog
,snip>
/usr/lib/pkgconfig/claws-mail.pc
/usr/lib/claws-mail
/usr/lib/claws-mail/plugins
<snip> cuz just more plugins
/usr/lib/claws-mail/plugins/vcalendar.so
/usr/lib/claws-mail/plugins/vcalendar.la
/usr/share/locale/ca/LC_MESSAGES/claws-mail.mo
<snip> cuz just locale files
/usr/share/claws-mail
/usr/share/claws-mail/themes
/usr/share/claws-mail/themes/gnome-brave
<snip> cuz just png files afterwards
/usr/man/man1/claws-mail.1.gz
/usr/bin/claws-mail
/usr/src/claws-mail-3.9.2
/usr/src/claws-mail-3.9.2/SLKBUILD

/usr/bin is the most important one to have for launching.

FTIO · 03-22-2015, 02:39 PM

That's just it, everything is there. Everything. When I use

Code:

/usr/bin/claws-mail

in a konsole and hit 'enter', it does what it's supposed to do except that it just never shows up on the screen. No error messages or anything. It built and installed (upgraded) just fine. Ksysguard doesn't show it as running, so it's not a ghost app. I'm kind of getting a bit nervous as I cannot check e-mail for a full day now.

rokytnji · 03-22-2015, 03:29 PM

Quote:

Then later I noticed Seamonkey has a new version out, so I got the slackbuild stuff from 'current' (I'm running 14.1_64) to use the latest 'seamonkey.SlackBuild' as the one for 14.1_64 didn't work (I cannot remember the error).

When I setup Seamonkeys built in email. I use the same email address as Claws .
Maybe you can do that till you figure out the claws problem.
Then you won't be nervous.

rokytnji · 03-22-2015, 03:38 PM

Also. When I install Seamonkey. I download it from the seamonkey home site.
Then extract the tar.bz2 to get the seamonkey folder.
You can run/cut&paste to- from /home/username or /opt.
I choose /opt.

The launcher in either case is

/home/useername/seamonkey/seamonkey

or

/opt/seamonkey/seamonkey

If from /home you can update seamonkey launched as user through the toolbar in the browser.

In /opt you can update the seamonkey launched as sudo in terminal
as

Code:

sudo /opt/seamonkey/seamonkey

Any hows. That is how I handle static installs of Firefox or Seamonkey.

dederon · 03-22-2015, 04:12 PM

try strace(1). examine it's output carefully.

FTIO · 03-22-2015, 05:25 PM

@rokytnji - That's the way I used to install my Seamonkey, and then I didn't have to think about so-libs and depending on someone else to build it (not complaining about someone else taking the time to build it, it's just that it was 'easier' for me, that's all).

@dederon - I know you mean well, but I can't remember my own phone number, much less all that went into starting strace according to its man page. So, I did...

Code:

strace /usr/bin/claws-mail

...and got a slew of stuff that might as well have been ancient heiroglyphics. There was far too much to paste here, most of it seemed like repeating stuff, but I can't be sure. Here is a paste of a few things that sort of caught my eye and maybe will make sense to someone else...

Code:

read(3, "\334\7\311\316\230\247\325H^)Lu^~\255!\343\f{e\3\311\"q>\241)t^@l\270", 32) = 32
getrusage(0x1 /* RUSAGE_??? */, {ru_utime={0, 42000}, ru_stime={0, 33000}, ...}) = 0
open("/etc/pkcs11/pkcs11.conf", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/home/john/.pkcs11/pkcs11.conf", O_RDONLY) = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/home/john/.pkcs11/modules", O_RDONLY|O_NONBLOCK|O_DIRECTORY|O_CLOEXEC) = -1 ENOENT (No such file or directory)
openat(AT_FDCWD, "/etc/pkcs11/modules", O_RDONLY|O_NONBLOCK|O_DIRECTORY|O_CLOEXEC) = 4
getdents(4, /* 2 entries */, 32768)     = 48
stat("/etc/pkcs11/modules/.", {st_mode=S_IFDIR|0755, st_size=48, ...}) = 0
stat("/etc/pkcs11/modules/..", {st_mode=S_IFDIR|0755, st_size=112, ...}) = 0
getdents(4, /* 0 entries */, 32768)     = 0
close(4)                                = 0
openat(AT_FDCWD, "/usr/share/p11-kit/modules", O_RDONLY|O_NONBLOCK|O_DIRECTORY|O_CLOEXEC) = 4
getdents(4, /* 4 entries */, 32768)     = 128
stat("/usr/share/p11-kit/modules/.", {st_mode=S_IFDIR|0755, st_size=128, ...}) = 0
stat("/usr/share/p11-kit/modules/..", {st_mode=S_IFDIR|0755, st_size=112, ...}) = 0
stat("/usr/share/p11-kit/modules/p11-kit-trust.module", {st_mode=S_IFREG|0644, st_size=306, ...}) = 0
open("/usr/share/p11-kit/modules/p11-kit-trust.module", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=306, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fae26f90000
fstat(5, {st_mode=S_IFREG|0644, st_size=306, ...}) = 0
lseek(5, 0, SEEK_SET)                   = 0
read(5, "\n# This is a module config for t"..., 306) = 306
lseek(5, 306, SEEK_SET)                 = 306
close(5)                                = 0
munmap(0x7fae26f90000, 4096)            = 0
stat("/usr/share/p11-kit/modules/gnome-keyring.module", {st_mode=S_IFREG|0644, st_size=293, ...}) = 0
open("/usr/share/p11-kit/modules/gnome-keyring.module", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=293, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fae26f90000
fstat(5, {st_mode=S_IFREG|0644, st_size=293, ...}) = 0
lseek(5, 0, SEEK_SET)                   = 0
read(5, "\n# The file is installed/loaded "..., 293) = 293

...

stat("/tmp/claws-mail-1000", {st_mode=S_IFDIR|0700, st_size=96, ...}) = 0
stat("/tmp/claws-mail-1000", {st_mode=S_IFDIR|0700, st_size=96, ...}) = 0
socket(PF_LOCAL, SOCK_STREAM, 0)        = 4
connect(4, {sa_family=AF_LOCAL, sun_path="/tmp/claws-mail-1000/d6a747bdb999ce8cd859e228da1f0281"}, 110) = -1 EACCES (Permission denied)
close(4)                                = 0
open("/tmp/claws-mail-1000/d6a747bdb999ce8cd859e228da1f0281.lock", O_RDWR|O_CREAT, 0) = -1 EACCES (Permission denied)
open("/usr/share/locale/en_US/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/locale/en/LC_MESSAGES/libc.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
getresuid([1000], [1000], [1000])       = 0
getresgid([100], [100], [100])          = 0
open("/usr/share/locale/en_US/LC_MESSAGES/claws-mail.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/locale/en/LC_MESSAGES/claws-mail.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/locale/en_US/LC_MESSAGES/gtk20.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/locale/en/LC_MESSAGES/gtk20.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/X11/locale/locale.alias", O_RDONLY) = 4
fstat(4, {st_mode=S_IFREG|0644, st_size=81659, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fae26f8f000

...

rt_sigaction(SIGPIPE, {SIG_IGN, [PIPE], SA_RESTORER|SA_RESTART, 0x7fae197069f0}, {SIG_DFL, [], 0}, 8) = 0
open("/usr/share/locale/en_US/LC_MESSAGES/gtk20-properties.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/usr/share/locale/en/LC_MESSAGES/gtk20-properties.mo", O_RDONLY) = -1 ENOENT (No such file or directory)
socket(PF_LOCAL, SOCK_STREAM|SOCK_CLOEXEC, 0) = 4
connect(4, {sa_family=AF_LOCAL, sun_path=@"/tmp/.X11-unix/X0"}, 20) = 0
getpeername(4, {sa_family=AF_LOCAL, sun_path=@"/tmp/.X11-unix/X0"}, [20]) = 0
uname({sys="Linux", node="here_home", ...}) = 0
access("/home/john/.Xauthority", R_OK)  = 0
open("/home/me/.Xauthority", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0600, st_size=199, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fae26f8f000
read(5, "\0\0\0\4\300\250\1m\0\0010\0\22MIT-MAGIC-COOKIE-1\0"..., 4096) = 199
read(5, "", 4096)                       = 0
close(5)

...

recvfrom(4, "\1\1\6\0\0\0\0\0\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0", 4096, 0, NULL, NULL) = 32
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLOUT}])
writev(4, [{"\20\0\5\0\v\0\0\0UTF8_STRING\0\20\0\6\0\20\0\0\0WM_C"..., 916}, {NULL, 0}, {"", 0}], 3) = 916
poll([{fd=4, events=POLLIN}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "\1\0\7\0\0\0\0\0s\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096, 0, NULL, NULL) = 1088
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLOUT}])
writev(4, [{"b\0\4\0\5\0\0\0", 8}, {"RANDR", 5}, {"\0\0\0", 3}], 3) = 16
poll([{fd=4, events=POLLIN}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "\1\0)\0\0\0\0\0\1\213X\221\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0", 4096, 0, NULL, NULL) = 32
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)

...

lstat("/etc/gtk-2.0/gtkrc", {st_mode=S_IFREG|0644, st_size=22, ...}) = 0
open("/etc/gtk-2.0/gtkrc", O_RDONLY)    = 6
read(6, "gtk-theme-name=\"GTK+\"\n", 4000) = 22
read(6, "", 4000)                       = 0
close(6)                                = 0
access("/etc/gtk-2.0/gtkrc.en_US", F_OK) = -1 ENOENT (No such file or directory)
access("/etc/gtk-2.0/gtkrc.en", F_OK)   = -1 ENOENT (No such file or directory)
lstat("/home/john/.gtkrc-2.0", 0x7fffb9a848d0) = -1 ENOENT (No such file or directory)
access("/home/john/.gtkrc-2.0.en_US", F_OK) = -1 ENOENT (No such file or directory)
access("/home/john/.gtkrc-2.0.en", F_OK) = -1 ENOENT (No such file or directory)
lstat("/home/john/.kde/share/config/gtkrc-2.0", {st_mode=S_IFREG|0644, st_size=1503, ...}) = 0
open("/home/john/.kde/share/config/gtkrc-2.0", O_RDONLY) = 6
read(6, "# created by KDE, Sun Mar 22 05:"..., 4000) = 1503
read(6, "", 4000)                       = 0
close(6)                                = 0
access("/home/john/.kde/share/config/gtkrc-2.0.en_US", F_OK) = -1 ENOENT (No such file or directory)
access("/home/john/.kde/share/config/gtkrc-2.0.en", F_OK) = -1 ENOENT (No such file or directory)
access("/home/john/.themes/GTK+/gtk-2.0/gtkrc", F_OK) = -1 ENOENT (No such file or directory)
access("/usr/share/themes/GTK+/gtk-2.0/gtkrc", F_OK) = -1 ENOENT (No such file or directory)
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLOUT}])
writev(4, [{"b\2\4\0\6\0\240\6", 8}, {"RENDER", 6}, {"\0\0", 2}], 3) = 16
poll([{fd=4, events=POLLIN}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "\1\0q\0\0\0\0\0\1\212\0\214\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0", 4096, 0, NULL, NULL) = 32
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)

...

writev(4, [{"\1\30\17\0\3\0\240\6\224\2\0\0\0\0\0\0\1\0\1\0\0\0\1\0!\0\0\0\32.\0\0"..., 1388}, {NULL, 0}, {"", 0}], 3) = 1388
poll([{fd=4, events=POLLIN}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "\34\0u\0\3\0\240\6I\1\0\0\0348^\2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096, 0, NULL, NULL) = 576
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
write(5, "\1\0\0\0\0\0\0\0", 8)         = 8
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLOUT}])
writev(4, [{"\31\0\v\0\224\2\0\0\0\0\30\0! \0\0\3\0\240\6N\1\0\0\0\0\0\0\275\1\0\0"..., 184}, {NULL, 0}, {"", 0}], 3) = 184
poll([{fd=4, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN|POLLOUT}])
recvfrom(4, "\34\0\244\0\3\0\240\6#\0\0\0\0358^\2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096, 0, NULL, NULL) = 128
writev(4, [{"\20\0\5\0\v\0\0\0UTF8_STRING\0\20\0\10\0\27\0\0\0_NET"..., 104}], 1) = 104
poll([{fd=4, events=POLLIN}], 1, 4294967295) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "\1\0\252\0\0\0\0\0s\1\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096, 0, NULL, NULL) = 128
write(5, "\1\0\0\0\0\0\0\0", 8)         = 8
recvfrom(4, 0x13376e4, 4096, 0, 0, 0)   = -1 EAGAIN (Resource temporarily unavailable)
getpid()                                = 30555
exit_group(0)                           = ?
+++ exited with 0 +++

I saw things saying 'no such file or directory', yet later looking as if it found them. As I said, it makes no sense to me and maybe someone else will understand it. Those are mostly just random pastes I took with things I sort of recognized or understood.

FTIO · 03-24-2015, 06:43 AM

After seeing a post in the claws-mail users mail list, I decided to try a suggestion to that mail which was:

Code:

claws-mail --debug

This led me to see that some kind of file that was in /tmp/claws-mail/<long set of numbers and letters file> wasn't giving permission to be used.

So, I gave it permission for me to use and voila! Claws mail now starts up and runs once again.

No idea how that file got changed, but 99.9 sure it had to be user error somehow, somewhere.

Thank you to all those who tried to help with this.

syg00 · 03-24-2015, 06:48 AM

Thanks for the post-back - may one day help another of us claws users.