Hey anyone here know how to setup OTRS e-mail notifications. i'm trying to get it to send me an e-mail whenever a ticket is created.

Yep, there are instructions on the OTRS site....did you check there?

http://doc.otrs.org/2.3/en/html/c130...#email-sending

Yup, i've already got that configured based ont hose instructions. however, it'll send e-mail notifications to the user who opened the ticket, but it's not sending e-mail notifications to the administrator (me). This is my config download, and it looks right to me. (company names changed)

$Self->{'SecureMode'} = 1;
$Self->{'ProductName'} = 'OTRS-mycompany;
$Self->{'FQDN'} = 'Linux.mycompany.com';
$Self->{'AdminEmail'} = 'administrator-otrs@mycompany.com';
$Self->{'Organization'} = 'my company';
$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
$Self->{'SendmailModule::Host'} = 'mail.mycompany.com';
$Self->{'SendmailModule::Port'} = '25';
delete $Self->{'SendmailBcc'};
$Self->{'ShowMotd'} = '1';
$Self->{'NotificationSenderName'} = 'mycompany OTRS Administrator';
$Self->{'Frontend::NavBarStyle'} = 'Modern';
$Self->{'1'} = 1;

I appreciate the assistance. I have done my research, but from what i've been able to gather this should be working and isn't.

Thanks,
Beer