Dear All,
I have successfully installed OTRS with MySQl, and it's working OK.
But when i tried to create user with e-mail address , it's prompting me following problem. Googgled, but still having problem.
ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Wed Jul 4 07:30:21 2007
Message: Email address (muhammad.asif@dancom.int) not valid (invalid
muhammad.asif@dancom.int (no mail exchanger (mx) found!)! )!
Traceback (8079):
Module: Kernel::System::User::UserAdd (v1.55) Line: 225
Module: Kernel::Modules::AdminUser::Run (v1.36 ) Line: 194
Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 671
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
Here is my out put of dix command to show that MX is setup properly.
[root@mail Kernel]# dig MX mail.dancom.int
; <<>> DiG 9.2.4 <<>> MX mail.dancom.int
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57845
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
;; QUESTION SECTION:
;mail.dancom.int. IN MX
;; ANSWER SECTION:
mail.dancom.int. 86400 IN MX 10 ns.dancom.int.
;; AUTHORITY SECTION:
dancom.int. 86400 IN NS ns.dancom.int.dancom.int.
;; ADDITIONAL SECTION:
ns.dancom.int. 86400 IN A 192.168.1.150
;; Query time: 36 msec
;; SERVER: 192.168.1.150#53(192.168.1.150)
;; WHEN: Wed Jul 4 07:32:25 2007
;; MSG SIZE rcvd: 96
Thanks in advance.