HP Photosmart 5520 doesn't print head and bottom of the page

robverment · 12-08-2015, 07:09 AM

Hello,
My problem is: printer HP Photosmart 5520 doesn't print the whole page: the head text and the bottom text isn't visible.
My system: desktop PC with OS Linux Xubuntu version 14.04 LTS with HPLIP and Cups software.
When I use Windows 7 Home Premium (it is a dual boot system), the pages are being printed correctly: the whole page (above and bottom too) is visible.

ferrari · 12-09-2015, 02:53 AM

You could well be impacted by this bug

https://bugs.launchpad.net/ubuntu/+s...p/+bug/1322232

where it was reported that the printing margins for this model were incorrect.

You might try installing a later version of hplip from here

http://hplipopensource.com/hplip-web...ard/index.html

robverment · 12-09-2015, 04:28 AM

Quote:

Originally Posted by ferrari

You could well be impacted by this bug

https://bugs.launchpad.net/ubuntu/+s...p/+bug/1322232

where it was reported that the printing margins for this model were incorrect.

You might try installing a later version of hplip from here

http://hplipopensource.com/hplip-web...ard/index.html

Ferrari,
Thank you so much for your tips! Succeeded and now working smoothly!!!
Rob.

ferrari · 12-10-2015, 09:31 PM

Glad to have been of help!