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My OOo has frozen when trying to save a file as a Word-6 document. I
tried different destination folders and drives and different file
extensions (without knowing their exact meaning). This resulted in the
following situation:
i) OOo remains inactive; sole action possible: resizing OOo window.
ii) Error warning:
"OpenOffice.org 2.0: Error saving document Unknown1. General Error.
General Input/Output Error." This window cannot be closed by clicking
OK or the closing cross in the upper right corner.
iii) "Save" dialog window: The only one of the three persistent
windows where I can make inputs. However, whether I change the
destination folder, the file extension or any other options, the
action buttons "Save" or "Cancel" or the closing cross remain without
effect.
a) A new instance of OOo cannot be opened.
b) Other applications like firefox or Control Center applications or
saving screen shots to an USB stick function properly.
c) Ctrl+Alt+Del does not do anything.
d) Only Hibernate works among the four log out options.
How can I get my OOo back and get rid of those sticky dialog/error
fields? Could anybody think of a possible reason for this frozen
situation?
2. If you save as something other than Word 6, do you still get the error?
I do not know what would have happened if I had started saving the file as something other than Word 6. But having done that, it does not matter what other file extensions I try. It is and remains frozen (by the way, the file is a screenshot plus some text explaining it).
I will post it with them. But I still would like to get some advice from Linux experts because I am strongly discouraged in Linux supporting material to use the Reset button and I ask myself as an intimidated Linux newbie how serious I have to take this advice. Not being allowed to use Reset I see the only resort in hibernating in order to be able to continue working with my windows partitions. But for Linux it is not a viable option as the hibernation function stores the frozen situation with the three windows cluttering the display and preventing the use of Open Office.
Whenever I get a frozen app, I do a "ps auxww" and see if the app is sleeping or if it's spinning its wheels with 95% of the CPU being taken up. Most probably, this is your situation. Trying to save the doc as a Word 6.0 doc probably involves grabbing a library function or something that your version of OOo doesn't have.
Try doing a "ldd soffice" and see if your dependencies are all good, to start out with. Also, check the "ps auxww".
As to simply "getting OOo back," I don't know if that's possible. It depends on whether OOo spawns a child when it tries to save the document. If it does, you can "kill -9 #", where # is the process ID (PID) of the child. Otherwise, you could probably wait until "infinity - 1" for the process to time out, or perform the little trick you learned.
You could also try running "strace soffice". That might show you something dreadful, but probably not...
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