acrobat splashes and disappears

Barrett · 12-26-2005, 06:13 PM

When I try to launch acrobat, I get a splash screen and then nothing more. Any ideas what could be wrong?

I believe it is acrobat 7. I have mandriva 2006 64.

barrett

tangle · 12-26-2005, 06:45 PM

If you run it in a terminal, you should get the error message.

reddazz · 12-26-2005, 09:49 PM

You may need to install libstdc++-5.

Barrett · 12-27-2005, 08:36 AM

Thanks for these ideas.

Unfortunately, starting acrobat from the command line does not produce an error code. The splash screen flashes on the monitor and then it's gone. But I learn that it is acroread7.

My distro installed a libstd package, libstdc++6-devel. Would this substitute for libstdc++-5?

reddazz · 12-27-2005, 08:49 AM

Quote:

Originally Posted by Barrett

Thanks for these ideas.

Unfortunately, starting acrobat from the command line does not produce an error code. The splash screen flashes on the monitor and then it's gone. But I learn that it is acroread7.

My distro installed a libstd package, libstdc++6-devel. Would this substitute for libstdc++-5?

The error message (not code) is usually printed on the terminal screen. You need to install libstdc++-5 (or libstdc++5, I can't remember the exact name) and not any other similar packages.

Barrett · 12-28-2005, 12:16 AM

thanks, I'll look for the libstd++5 package in the morning.

As regards the error code, if I enter /usr/bin/acroread7 at the command prompt, the splash screen flashes and the command prompt goes promptly and cleanly to the next line. Except for the not unlikely possibility that I am looking in the wrong place, there doesn't seem to be an error code.