[SOLVED] CUPS: Printer not printing

evilmonkey · 04-09-2012, 10:24 AM

Hi all,

I'm running Ubuntu 10.04LTS and CUPS 1.4.3 on my little server. I have one printer attached to the server, a Samsung CLP-310. I installed it as a raw queue on my server, and installed the driver on my two Windows computers. I then pointed my computers to a network printer located at http://<ip-address>/printers/clp310. Windows sees the printers, says it is online, but I cannot print. If I send a print job, nothing happens: the lights on the printer don't flash, it doesn't come up as a job on the CUPS web interface...nothing, the job does evaporates.

I'm posting my cupsd.conf and error.log in hopes that someone smarter than I am can figure out what is happening. Thanks in advance!

error.log:

Code:

E [09/Apr/2012:11:05:59 -0400] Returning IPP client-error-not-authorized for Print-Job (http://<redacted>/printers/clp310) from 192.168.0.1
E [09/Apr/2012:11:09:52 -0400] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
E [09/Apr/2012:11:11:17 -0400] Returning IPP client-error-not-authorized for Print-Job (http://<redacted>/printers/clp310) from 192.168.0.1

cupsd.conf

Code:

# Log general information in error_log - change "warn" to "debug"
# for troubleshooting...
LogLevel warn

# Deactivate CUPS' internal logrotating, as we provide a better one, especially
# LogLevel debug2 gets usable now
MaxLogSize 0

# Administrator user group...
SystemGroup lpadmin

ServerAlias *

# Only listen for connections from the local machine.
#Port 631
Listen localhost:631
Listen 192.168.0.12:631
Listen /var/run/cups/cups.sock

# Show shared printers on the local network.
Browsing Off
BrowseOrder allow,deny
BrowseAllow all
BrowseLocalProtocols CUPS dnssd
BrowseAddress @LOCAL

# Default authentication type, when authentication is required...
DefaultAuthType Basic

# Restrict access to the server...
<Location />
  Order allow,deny
  Allow All
 # Allow From All
</Location>

# Restrict access to the admin pages...
<Location /admin>
  Order allow,deny
  Allow All
  #Allow From All
</Location>

# Restrict access to configuration files...
<Location /admin/conf>
  AuthType Default
  Require user @SYSTEM
  Order allow,deny
</Location>

# Set the default printer/job policies...
<Policy default>
  # Job-related operations must be done by the owner or an administrator...
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  # All administration operations require an administrator to authenticate...
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # All printer operations require a printer operator to authenticate...
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # Only the owner or an administrator can cancel or authenticate a job...
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  <Limit All>
    Order deny,allow
  </Limit>
</Policy>

# Set the authenticated printer/job policies...
<Policy authenticated>
  # Job-related operations must be done by the owner or an administrator...
  <Limit Create-Job Print-Job Print-URI>
    AuthType Default
    Order deny,allow
  </Limit>

  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job CUPS-Move-Job CUPS-Get-Document>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  # All administration operations require an administrator to authenticate...
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # All printer operations require a printer operator to authenticate...
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
  </Limit>

  # Only the owner or an administrator can cancel or authenticate a job...
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
  </Limit>

  <Limit All>
    Order deny,allow
  </Limit>
</Policy>

zuzoa · 04-09-2012, 04:32 PM

Hi,

From the line "Bad driver information file "/usr/share/cups/drv/sample.drv"!", I am guessing you may have accidentally selected a sample driver in your printer configuration instead of the correct driver for your printer. You should be able to edit the printer configuration via the CUPS web interface at http://localhost:631/ from your server. Make sure to select the driver for the Samsung CLP-310.

evilmonkey · 04-09-2012, 06:43 PM

OK, I re-added the printer, checked off 'share this printer' and it started working. Thanks!

tmst · 08-18-2018, 09:36 AM

Quote:

Originally Posted by evilmonkey

OK, I re-added the printer, checked off 'share this printer' and it started working. Thanks!

I'm guessing that just changing something caused the configuration file to be rewritten solving the problem.