Sorry, nothing you've said here makes sense.

If you're saying that (between the two of you), there is only ONE PC, and you can't log into it...how did you manage to download/burn Linux to a thumb drive?? And again, you can boot from the pre-installed Windows recovery partition, and follow those instructions. And you quite obviously have a second computer, since you're posting *HERE*, right???

**AGAIN** you are not providing any details about what Microsoft said, what you've done from their knowledegbase, or what/why anything Microsoft says isn't working for you. **AGAIN** you can download a free Windows 10 ISO from Microsoft (using whatever you used to download Linux, and are posting here with), burn it to a thumb-drive (again, following their instructions), and following the steps you were given, using NOTHING BUT WINDOWS, and be back in your system in a few minutes.

OK, All Microsoft kept saying is either reset or change password(which he has done 3x's) The linux usb belongs to his friend(not me) it is this friend who says he would be able to log on to windows(obviously he was wrong) I do not own a pc so everything that is being done is with the pc that can't be logged onto.(using the linux usb) Thanks for your help.(he can't use his friends pc because his friend is out of town)

that's ok.
Linux isn't for everybody, just like windows isn't for everybody.
we thrive on diversity.

Again, you are not making ANY sense.

If he's already changed/reset the password (you say he's done it 3 times), then why did you say in your very first post "The problem is the password. The password was changed and now I cannot log on no matter what I do." If it's reset/changed, then log in with it. If it's *NOT*, then you **AGAIN** need to reset the Windows password, using Windows and the instructions given to you.

You say now it's your 'friends' PC...but your first post said that YOU cannot log on. Which is it? And again, **YOU ARE POSTING HERE**, which says clearly that you DO have a PC you can use. Which brings us back to "you have a PC you can use; download whatever you want".

His 'friend' is out of town? Then why can't he call his 'friend' and ask what the password is? Why can't he boot from the recovery partition and reset things? If it's been reset, why can't he use what he set it to??

It's not my pc, it's not his friends pc it's HIS pc. This why I don't own a pc too many problems.

So then why don't you just get your 'friend' to ask the question??? And how are you posting this if you don't have access to a PC?

And you really need to get your story straight, and answer questions. You were asked plainly

• If you've reset the password three times, why can't you log in?
• If you contacted Microsoft, why are they unable to help you?
• Why don't you contact this mystery person who told you you could be 'helped by Linux' for assistance?
• How are you posting here, if you don't have a PC?
• Your OS icon when posting says Ubuntu...and you don't have experience with Linux?
• How are you running Ubuntu without a PC?

Again: if you contacted Microsoft and you reset the password, that's it. Either you reset it or you didn't. You were given VERY SIMPLE AND PLAIN instructions on how to reset it through using the Windows installer, probably (AGAIN) already loaded on your PC's recovery partition. You don't even say if you tried those things or not, or what the results were.

You keep going on about how 'difficult' this is; that is only because you're MAKING it difficult, won't answer questions, nor will you take advice. If you have a Windows problem call Microsoft. At this point, I doubt there's anything anyone here can do to help you.

1 members found this post helpful.

Final post, it's obvious you did not read this post from the beginning, so there is no point explaining anything to you. I wasted my time, I no longer have a friend he says I didn't help him, Whoever is the administrator of this forum I wish to be removed from. To me linux is worst than windows . Thanks for no help'

Sorry, we all read it. You just didn't understand any of the answers, didn't answer questions when asked, nor did you participate in the conversation. You just kept restating things, and changing your story.

Your 'friend'/friend-of-a-friend/whatever should have asked the FIRST PERSON (you know, the one you SAID told him about Linux?) for help, since they obviously thought they knew something. They didn't, you didn't, you didn't call your other friend who supposedly had the password and just asked them for it, and refused to call Microsoft for help with Windows.

What do you expect???

What to expect NOTHING FROM YOU IT'S OBVIOUS YOU KNOW NOTHING AGAIN READ THE POST

Thought you weren't coming back?

And I did read it, several times. Asked questions, so did others...you never answered them, or gave conflicting information. Tell your 'friend' to take the laptop somewhere and get it fixed. Or call your other 'friend' and ask them for the password. Or use the password that you CLAIM to have changed three times already. Or call Microsoft and ASK THEM.

Again; you didn't answer questions asked, or follow advice given. You will NOT GET ANY HELP, ANYWHERE, when you do that...not here, not from Microsoft, Apple, or ANYWHERE. Don't want to use Linux? That's fine...you can get your money back for it.

read the post

Answer the questions.

I have been using an older Gentoo live dvd to reset passwords. You will have to remember that some issues like encryption or active directory could affect your password change. There are companies out there that can reverse the SAM files. I think an older Opchrak or something could if you had rainbow tables.

do you know how to read? The answers are there in the post

Thanks, will check it out.