I'm a new Linux admin for a a virtual machine running the following:

I was asked to change passwd for a few users. I'm logged in as root but get the following error:

Any ideas why root cannot change passwd for a user?

This is your second post, and this doesn't sound like you're an admin, but someone who is doing homework. Aside from the fact that (based on your other thread) it's unlikely a company with a data-security division would make someone install a new server running an old OS, anyone who got a job as a systems administrator would know basics. What kind of environment?? Are you using centralized logins? Did you configure the system yourself, or use an install image that your 'company' uses??

Since you're an admin, you must be familiar with the nsswitch.conf file. Start there.

if it is really a company and has a centralized user management system you need to ask the responsible team to manage user accounts.
But without knowing your real situation hard to say more.

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jayjwa’s latest post nailed it …