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Old 11-19-2017, 11:47 PM   #1
doublesail
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Registered: Nov 2017
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RedHat 7 subscription manager doesn't recognize my credentials


Hello, first, I am a complete noob. I have just loaded RedHat 7.4 onto a machine. I joined the RedHat developers network, and I cannot get the subscription-manager to recognize my credentials. I am trying to populate the repolist and download KDE. As of this writing, I don't have any GUI, everything is command line. I thought that the Gnome desktop was the default in RHEL 7, did I install it wrong?
 
Old 11-20-2017, 01:36 AM   #2
!!!
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https://access.redhat.com/solutions/253273
then https://access.redhat.com/support/contact/
-> https://access.redhat.com/support/co...stomerService/

Last edited by !!!; 11-20-2017 at 01:38 AM.
 
Old 11-20-2017, 06:53 AM   #3
rtmistler
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Hi doublesail and welcome to LQ

Since you do say you are in their developers network, I'm assuming you have a support account with RedHat.

The best, first place to ask questions is from RedHat. Their Linux is commercial, and they do provide support.

Another reason why this is important is because of the very many ways to configure a product, and their intentions are to know exactly what you are doing and how you are configured, so that they may advise you if you happen to ask further questions about things like performance or compatibility of software you may use on their servers.

A final compelling reason here is you mention subscription-manager and getting your credentials recognized. You absolutely need to work with RedHat on this item, they know why their server is or isn't accepting your credentials, or if you have an error in how you are entering them.
 
Old 11-20-2017, 09:50 AM   #4
doublesail
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Thanks for the quick responses. As you guessed, I do have a subscription. I am in a Linux class at the local community college, and the subscription is an educational one. I am building a file share server for a class project and found myself very frustrated last night.
 
  


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