not recognizing modem

mikescar · 03-01-2004, 11:47 AM

i have a problem with linux (mandrake 9.2) not recognizing my modem. it is on a 3Com combined ethernet/modem card, and the ethernet card is recognized, but i can't get it to see the modem and set up my internet connection. what am i doing wrong?

many thanks,
mike

lsmith · 03-01-2004, 01:57 PM

How are you trying to set up the modem?

mikescar · 03-02-2004, 03:43 PM

ok, i had forgotten...the modem is separate from the ethernet card.

i don't know how the best way to set up the modem is, but i was trying to view it from the mandrake control center. i could get it to recognize that the modem is there, but it didn't offer any details and had it simply named "modem".

mike

lsmith · 03-02-2004, 03:50 PM

There are a number of utilities that are used to setup the ppp dialing from withing linux. Mandrake I think uses wvdial.... so you should look up wvdialconf and try that. I have never used it, but I think you do something like 'wvdialconf <newconffilename>' and it will set up some configuration so you can use 'wvdial' to dial your modem.

aaa · 03-02-2004, 04:32 PM

With kde, you can use kppp. In the setup, try various serial ports to see if they work:
/dev/ttyS0 (which is COM1)
/dev/ttyS1 (COM2)
and so on.
Click the 'Query Modem' button to test the port. If there is a modem in the port, it will reply. If there is no modem there, or the modem is a Winmodem, you will get something like: 'Modem is busy'. See www.linmodems.org for help with winmodems.