Lost Browser connection to internet

dfrisby · 01-29-2011, 06:19 AM

Using acer aspire one (ZG5) and have lost connection to Firefox browser after changing setting to make google my home default web page. I have no experience with linux so any help would be appreciated. There's no problem with my internet connection it shows connected.

stress_junkie · 01-29-2011, 07:48 AM

I think it is worth checking the connectivity of the machine to the Internet before trying to diagnose Firefox. Do the following in a terminal window.

Code:

ping www.mozilla.com

I just tried this. www.mozilla.com will respond to pings.

dfrisby · 01-29-2011, 10:38 AM

tested ping as sugested and is working ok.

stress_junkie · 01-29-2011, 10:57 AM

I just looked up the specifications of the Acer Aspire One ZG5. Evidently it could have come with Windows XP or Linux but I couldn't quickly find which incarnation of Linux would be preinstalled.

What distribution and version of Linux are you using? You should always state this in your initial post when you are asking a question.

repo · 01-29-2011, 11:17 AM

Perhaps just stating the obvious, but verify if firefox is online

Quote:

file=>work online

Kind regards

dfrisby · 01-29-2011, 12:19 PM

The op system is Linpus Linux Lite v1.0.21.E
Not sure how to check if Firefox is online, do I open a terminal box and just type in "file=>work online" without quotes, or am I missing something very basic.

repo · 01-29-2011, 12:21 PM

In firefox click on

Quote:

file=>work online

Kind regards

stress_junkie · 01-29-2011, 12:24 PM

To rephrase repo's instruction:

In the upper left of the Firefox window is the menu bar.

The first word in the menu bar is file. Click on that. It will show you a list.

Look down the list for the words "Work Offline". If that has a check mark next to it then click on that and the check mark will disappear.

Now try to go to some web site.

dfrisby · 01-29-2011, 12:50 PM

May not have explained my problem very well, but Firefox will not load therefore I do no longer have access to it.

repo · 01-29-2011, 12:53 PM

Open a terminal, type

Code:

firefox

and look for error messages.

Kind regards

dfrisby · 01-29-2011, 03:35 PM

Typed firefox in terminal and after a small delay just re-shows the prompt again. A bit drastic I know but I have a recover disc, can I copy the contents onto a usb stick to use for recovery and completly restore the original software.