Hi - Installed Kubuntu 7.04 on my Dell Inspiron 1300 laptop: no problem. Downloaded modem driver from Linuxant onto my desktop hard-drive, burned it onto a cd, installed it on laptop: no problem. Entered ISP phone number, log-in name and password into KPPP: modem dials and connects: no problem. While connected I installed the 915resolution package: no problem. BUT - and this is where I'm stumped - although I am connected to my ISP, Konqueror refuses to connect to ANY website. Error message always reads:

An error occurred while loading http://www.yahoo.com:
Could not connect to host http://www.yahoo.com/.

So I reinstalled Kubuntu and a Linux driver provided by Dell suggested by one of your moderators. Exactly the same scenario. I installed Ubuntu instead of Kubuntu, and installed both above-mentioned drivers one after the other. Exactly the same thing happened in both cases.

Being new to Linux, I am running out of straightforward options. Any ideas much appreciated. Mike

What application are you using to connect?

Are you getting an IP address?

Thanks for responding. In Kubuntu I have been connecting with KPPP. Where do I look to see if I am getting an IP address? Mike

run sudo ifconfig from the terminal

Hi - done as you suggested; printout of result follows:

domi@laptop:~$ sudo ifconfig
Password:
eth0 Link encap:Ethernet HWaddr 00:14:22:A8:0E:77
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:19

eth0:avah Link encap:Ethernet HWaddr 00:14:22:A8:0E:77
inet addr:169.254.4.220 Bcast:169.254.255.255 Mask:255.255.0.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
Interrupt:19

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:32 errors:0 dropped:0 overruns:0 frame:0
TX packets:32 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:2464 (2.4 KiB) TX bytes:2464 (2.4 KiB)

ppp0 Link encap:Point-to-Point Protocol
inet addr:213.78.117.66 P-t-P:172.26.131.160 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:42 errors:0 dropped:0 overruns:0 frame:0
TX packets:52 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:3
RX bytes:35640 (34.8 KiB) TX bytes:7481 (7.3 KiB)

Does this illuminate the problem in any way?
Your help is much appreciated. Mike

Let's see, can you ping yahoo?

ping -c 3 www.yahoo.com

Do any packages get dropped?

Hi - it looks as if they do! See below...

domi@laptop:~$ sudo ping -c 3 www.yahoo.com
PING www.yahoo-ht3.akadns.net (87.248.113.14) 56(84) bytes of data.
From 172.26.131.159 icmp_seq=1 Packet filtered
From 172.26.131.159 icmp_seq=2 Packet filtered
From 172.26.131.159 icmp_seq=3 Packet filtered

--- www.yahoo-ht3.akadns.net ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 10768ms

Thanks for your help and where do we go from here? Mike

Hmm, confusing. You haven't got a working connection right now but you did right after installing.

Try this:

sudo /etc/init.d/networking restart


This is not a permanent solution but more like a test to see whether it gets you anywhere at all.

Hi - Did as you suggest; feedback follows:

domi@laptop:~$ sudo /etc/init.d/networking restart
Password:
* Reconfiguring network interfaces... RTNETLINK answers: No such process
There is already a pid file /var/run/dhclient.eth0.pid with pid 5396
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:14:22:a8:0e:77
Sending on LPF/eth0/00:14:22:a8:0e:77
Sending on Socket/fallback
There is already a pid file /var/run/dhclient.eth1.pid with pid 5330
killed old client process, removed PID file
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth1/00:14:a5:8e:eb:d3
Sending on LPF/eth1/00:14:a5:8e:eb:d3
Sending on Socket/fallback
There is already a pid file /var/run/dhclient.eth0.pid with pid 134993416
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

Listening on LPF/eth0/00:14:22:a8:0e:77
Sending on LPF/eth0/00:14:22:a8:0e:77
Sending on Socket/fallback
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 5
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 14
DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 12
No DHCPOFFERS received.
No working leases in persistent database - sleeping.
SIOCSIFFLAGS: No such file or directory
There is already a pid file /var/run/dhclient.eth1.pid with pid 134993416
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

SIOCSIFFLAGS: No such file or directory
SIOCSIFFLAGS: No such file or directory
Listening on LPF/eth1/00:14:a5:8e:eb:d3
Sending on LPF/eth1/00:14:a5:8e:eb:d3
Sending on Socket/fallback
receive_packet failed on eth1: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 6
send_packet: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 13
send_packet: Network is down
DHCPDISCOVER on eth1 to 255.255.255.255 port 67 interval 12
send_packet: Network is down
No DHCPOFFERS received.
No working leases in persistent database - sleeping.
RTNETLINK answers: Network is down
run-parts: /etc/network/if-up.d/avahi-autoipd exited with return code 2
eth2: ERROR while getting interface flags: No such device
There is already a pid file /var/run/dhclient.eth2.pid with pid 134993416
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

SIOCSIFADDR: No such device
eth2: ERROR while getting interface flags: No such device
eth2: ERROR while getting interface flags: No such device
Bind socket to interface: No such device
Failed to bring up eth2.
ath0: ERROR while getting interface flags: No such device
There is already a pid file /var/run/dhclient.ath0.pid with pid 134993416
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

SIOCSIFADDR: No such device
ath0: ERROR while getting interface flags: No such device
ath0: ERROR while getting interface flags: No such device
Bind socket to interface: No such device
Failed to bring up ath0.
wlan0: ERROR while getting interface flags: No such device
There is already a pid file /var/run/dhclient.wlan0.pid with pid 134993416
Internet Systems Consortium DHCP Client V3.0.4
Copyright 2004-2006 Internet Systems Consortium.
All rights reserved.
For info, please visit http://www.isc.org/sw/dhcp/

SIOCSIFADDR: No such device
wlan0: ERROR while getting interface flags: No such device
wlan0: ERROR while getting interface flags: No such device
Bind socket to interface: No such device
Failed to bring up wlan0.
[ OK ]
domi@laptop:~$

I look forward to your comments, however I shall be on travel until Saturday. If you are kind enough to respond, please don't take my silence as a sign of lack of interest...
Best regards
Mike