We need your help!! Complete beginner!! We have just installed SuSe 7.3 no problems there.....we added our modem Actiontech call waiting 56k PCI - it has been recognised - but how do we get it set up to go online ? - we have put in the isp details, we are stuck...please suggest something. Its 100% linux ie no windows or anything which may cause software conflicts - please help

Where abouts did you put the ISP details?
I'm guessing it was kppp?
What error messages have you had back?

the easiest way of several is to: start yast1, choose system administration /network configuration/ configure a ppp network. choose >configure current profile< and check / fill in user name password, etc make sure auto dns is selected. choose the expert menu at the bottom and increase the idle time (180 seconds seems too short, it always hangs up on me) mine's at 6000. exit back out and select >auto detect modem<, that will automagically fill in / replace the init strings,baud rate,etc. that you saw in the expert section. then once the auto detect is done, select >run wvdial< that will dial out and connect, if all is well, it will tell you that it is connected and to select control - c to hang up. that should do it,hang up and exit yast. down by the clock(in kde) is a plug icon, click that and your modem will dial and connect.

Thanks for the suggestion - rshaw.. I will pass details to my partner by fax today, for him to try tonight. You see i'm all set up (Microsoft) and internet active, have been for a while, and he needs me to find the answers on the net to pass to him - but he lives miles away - so please be prepared for a later posting with queries!
Cragstar - i will ask my partner about the error messages but all i remember at this stage is that something was not found - the instruction booklet suggested the kppp route for entering isp details. further problems occured when he tried to load BTopenworld cdrom, to see if it would kick start an auto log in - but it didn't and its seems he has now got BTopenworld icon on his system but just as a file name - please excuse my lack of knowledge about all this - any kind of help will do - just to encourage him back to 'it is a great idea choosing SuSe!' Thanks both

I don't think that BTopenworld have an auto matic installer for Linux. I would be very surprised if they did cus they have said to me they don't suppot Linux as an OS to use their internet. But it does work with linux. If you are a memeber of BTinternet may I point you towards the direction of a newsgruop set up for BTinterent and Linux ( I think its btinternet.linux unsurprisingly! ). If you aren't anyway I can send you the BTinternet Linux FAQ which is a great guide to getting the penguin on the net.

Hi there, thanks for the input to date... I have some details to list for you to work on...

In the Kinternet icon (in the log) it says WV dial:--(right arrow) Wv Dial: internet dialler version 1.42 wv dial--(right arrow) cannoct open/dev/ttys3

in kppp configuration window it says sorry cannot open modem,
when we press connect a window opens which says Kppp cannot find /dev/modem please make sure you have set up the modem device properly and/or adjust the location of the modem device on the modem tab of the setup dialog

Other info - auto detect to /dev/ttys4 written to /etc/wvdial.conf


In the first paragraph i dont know how to make an arrow sign so i have typed 'right arrow'

Hope this helps you to help me - We really really appreciate this!

Speak soon

Jules

Try this in kppp. Since it seems to me the modem is on Com 4 or ttyS3, go to the device tab in the setup and instead of device being modem, pull down the menu and choose ttyS3. See if it dials then. In the /dev directory, you may not have a modem symlink or it's pointing at the wrong port. You can go to /dev and type ls -o modem and if nothing shows up, there's no symlink and if something does, it'll show something to this effect at the right;
modem->/dev/ttyS1,2,3 etc...Depends on which port your modem's on for which number you'll see. If I haven't confused you already, is this a winmodem? Try looking at www.linmodems.org for good info. Hope something here works for you!

Yeah, like Taz said, is it a winmodem, and you need to work out the port to which the modem is associated with.

You can manually change the port that kppp looks at by loading up kppp, then going to devices and changing /dev/modem to /dev/ttyS3 (for COM4).

Thanks Taz for your info - if i may give you some info .....
Modem is linux compatible hardware pci

Modem has been set up under Yast1 and was auto detected to ttys4....ran wvdial and that is ok.....double checked Yast2 control centre under network/basic checking modem configuration icon and it says (Under network modem configuration) the interface button says modem BTOpenworld with phone number and user name - which is all ok.....Under hardware button it says
modem/dev/ttys4 default modem. Under internet (Internet dialler kppp) i try to connect and it sayd kppp cannot find /dev/modem please make sure you have set up your modem properly and or adjust the modem device on the modem tab of the set up dialog.
So i go to set up dialog, click on device and it says modem device is /dev/modem options ttys0,1,2,3, But no 4!!

So after reading your advice i went to set up button in kppp configuration, clicked on device tab, changed modem device from /dev/modem to /dev/ttys3 (also tried with same result 0,1,2,) connect in kppp, looking for modem - but a message comes up 'modem is busy'

Any further info - will appreciate it greatly

thanks
Jules

Umm, ttyS4 has me a little confused here. You may want to try going to /dev and making/changing the symlink to that port like;

ln -s ttyS4 modem

Then the /dev/modem option may work in kppp. Right now i'm losing all thought though.