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Old 04-18-2018, 08:55 AM   #1
MNeko
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Exclamation Error Receiving Mail via Website


I have got a website hosted on a home server running Ubuntu 14.04 LTS and the website had a send email section, it used to work and the email on the .php form used to receive the emails sent via this email however since there was a power cut and the server got rebooted it stopped working?
Could anyone please provide some help I'm not sure where to turn to for this one!

Website: www.jidcleaning.com
System: Ubuntu 14.04 LTS

Kind regards,
Hugo
 
Old 04-18-2018, 09:49 AM   #2
TenTenths
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Try sending a mail from the commmand line and see if that's delivered.
If it's delivered then check your web server configuration and error logs.
If it's not delivered then check your mail logs.
 
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Old 04-18-2018, 09:51 AM   #3
MNeko
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Quote:
Originally Posted by TenTenths View Post
Try sending a mail from the commmand line and see if that's delivered.
If it's delivered then check your web server configuration and error logs.
If it's not delivered then check your mail logs.
How would i do this? Sorry I'm quite new with all this!
 
Old 04-18-2018, 09:55 AM   #4
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https://www.google.ie/search?q=send+...untu+14.04+LTS
 
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Old 04-18-2018, 10:13 AM   #5
MNeko
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It says undelivered mail returned?
 
Old 04-18-2018, 10:20 AM   #6
TenTenths
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So there's a problem with your mail server. Read the mail logs for further clues.
 
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Old 04-18-2018, 10:29 AM   #7
MNeko
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Oh okay! Where would the error logs be located? Sorry about all the novice questions you must be thinking god what an idiot haha.
 
Old 04-18-2018, 10:32 AM   #8
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/var/log/maillog
 
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Old 04-18-2018, 11:09 AM   #9
MNeko
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It's being blocked by spamhaus apparently I have to send a verification in order to say it's not malware or spam, have you got any idea on how this system works or how long it takes?
 
Old 04-18-2018, 11:13 AM   #10
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Just follow the instructions on https://www.spamhaus.org/lookup/ and see how it goes.
 
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Old 04-19-2018, 08:42 AM   #11
MNeko
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Hey,
Thank you for helping me find the problem I appreciate your help honestly. It was a big and. I'm having problems with removing that block for. Them I have removed one but I have tried removing the other one and it says removal blocked maybe it's something I'm doing wrong?
 
Old 04-19-2018, 08:56 AM   #12
TenTenths
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Quote:
95.148.59.19 is listed in the PBL
Details of what the PBL is can be found here: https://www.spamhaus.org/pbl/

The Spamhaus PBL is a DNSBL database of end-user IP address ranges which should not be delivering unauthenticated SMTP email to any Internet mail server except those provided for specifically by an ISP for that customer's use. The PBL helps networks enforce their Acceptable Use Policy for dynamic and non-MTA customer IP ranges.

So it looks like you're using your home broadband connection to try and send mail directly to other servers rather than through your ISPs mail server.
 
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Old 04-19-2018, 09:00 AM   #13
MNeko
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How would I use my isp?
 
Old 04-19-2018, 09:07 AM   #14
TenTenths
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Quote:
Originally Posted by MNeko View Post
How would I use my isp?
Check their website, and also their terms and conditions to see if you're allowed to run a public facing web/mail server on your package.
 
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Old 04-19-2018, 09:09 AM   #15
MNeko
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Will do, thank you!
 
  


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