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Old 11-02-2018, 09:39 AM   #1
TheDurk
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Computer says printing complete but nothing is printed.


Hello. I have just installed Linux Mint 19 Cinnamon and eliminated Windows Vista from my laptop. Most works well but have been left with a couple of problems. The main one is that when I try to print from any source on my Epson WF-2540 printer nothing prints yet I get an on screen message saying that the printing is complete. I have installed the drivers supplied and gone to Epson's website to find any additional software for Linux but still cannot print. Has anyone else had a similar problem, and is there a solution? Thank-you.
 
Old 11-02-2018, 09:51 AM   #2
hydrurga
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Which supplied drivers did you install? Which additional software from the website did you install?

Are you connected to your printer by USB or Wifi?
 
Old 11-02-2018, 10:14 AM   #3
TheDurk
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Computer says printing complete but nothing is printed.

The software from Epsom (copied from their website) is as follows: WF-2540 Series Printer Driver Linux latest ESC/P Driver (full feature 09-18-2012;
WF-2540 Series Printer Driver Linux 1.6.32 ESC/P-R Driver (generic driver) 10-25-2018;
and WF-2540 Series Printer Driver Linux 1.0.2 Epson Printer Utility
plus scanner and fax software but have not tried those yet. I do not know how to find the names of the drivers that came with the Linux installation. They appeared on screen for applying when I turned on the printer after installing LM. I am connected via USB.

Thanks again.
 
Old 11-02-2018, 10:23 AM   #4
hydrurga
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Have you tried adding the printer through Control Centre->Administration->Printers->Add?
 
Old 11-02-2018, 10:33 AM   #5
TheDurk
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The device does appear there. Can it be added again?
 
Old 11-02-2018, 10:38 AM   #6
hydrurga
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Quote:
Originally Posted by TheDurk View Post
The device does appear there. Can it be added again?
It's worth a shot. Just select the printer in the devices list and click Forward.
 
Old 11-06-2018, 09:16 PM   #7
TheDurk
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I still cannot get my printer to print and additionally now any app from the software manager can neither be installed or deleted. The message is always the same:

The package system is broken.
Check if you are using third party repositories. If so, disable them, because they are a common source of problems. Furthermore, run the following command in a Terminal: apt-get install-f

It seems nothing can now be added or deleted from this computer. Any suggestions please and thanks.
 
Old 11-07-2018, 12:20 AM   #8
hydrurga
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Sorry to hear that. Did you try running the suggested command?

If yes, please paste the output from the following command within CODE tags (see https://www.linuxquestions.org/quest...g.php?b=36313; or at least without the line of equals signs) so that we can determine which of your packages are not fully installed:

Code:
dpkg -l | grep -v "^ii"
 
Old 11-07-2018, 03:50 PM   #9
TheDurk
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Reply to command is as follows:

Code:
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                       Version                                Architecture Description

rc  epson-printer-utility:i386                 1.0.2-1lsb3.2                          i386         Epson Printer Utility for Linux

Last edited by TheDurk; 11-08-2018 at 02:44 PM. Reason: Added [code] tags
 
Old 11-07-2018, 04:50 PM   #10
hydrurga
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TheDurk, please go back and edit your post above to remove the line of equals signs. Many thanks.
 
Old 11-07-2018, 10:09 PM   #11
TheDurk
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The reply was copied from terminal but with the equal signs line removed it would appear as:

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description

rc epson-printer-utility:i386 1.0.2-1lsb3.2 i386 Epson Printer Utility for Linux
 
Old 11-08-2018, 05:02 AM   #12
hydrurga
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I don't think you realise. By not using CODE tags or not removing the equals signs from post #9, as I requested, the long line length in that post has forced this thread to a width that makes it difficult to manage on smaller-width screens.

Never mind, I will ask a moderator to edit the post.
 
Old 11-08-2018, 08:59 AM   #13
JeremyBoden
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Also have you tried running
Code:
sudo apt install
[no other parameters]
I get
Quote:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
If you get an error indication, follow the instructions on how to fix it.

To check out CUPS use the web interface - http://localhost:631/admin
Use the Printers tab to check the status/condition of your printer which should be switched on.

If the "physical" connection is via wifi then this often a flakey connection.
Wired (ethernet or USB) is most reliable.

Try printing a simple one page document (no big images etc) for a test.

Last edited by JeremyBoden; 11-08-2018 at 09:07 AM.
 
Old 11-08-2018, 09:01 AM   #14
TheDurk
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Sorry, I did not see that coming. I just copied and posted the reply as requested assuming all would be ok. Also, I
do not know what you mean by CODE tags. Thanks again
 
Old 11-08-2018, 09:10 AM   #15
TheDurk
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Thanks Jeremy, the printer appears and status is shown as idle. A test print
results in nothing at all happening. It is connected to my laptop via USB cable.
 
  


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