LinuxQuestions.org
Visit Jeremy's Blog.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie
User Name
Password
Linux - Newbie This Linux forum is for members that are new to Linux.
Just starting out and have a question? If it is not in the man pages or the how-to's this is the place!

Notices


Reply
  Search this Thread
Old 11-02-2018, 09:39 AM   #1
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Rep: Reputation: Disabled
Computer says printing complete but nothing is printed.


Hello. I have just installed Linux Mint 19 Cinnamon and eliminated Windows Vista from my laptop. Most works well but have been left with a couple of problems. The main one is that when I try to print from any source on my Epson WF-2540 printer nothing prints yet I get an on screen message saying that the printing is complete. I have installed the drivers supplied and gone to Epson's website to find any additional software for Linux but still cannot print. Has anyone else had a similar problem, and is there a solution? Thank-you.
 
Old 11-02-2018, 09:51 AM   #2
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
Which supplied drivers did you install? Which additional software from the website did you install?

Are you connected to your printer by USB or Wifi?
 
Old 11-02-2018, 10:14 AM   #3
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
Computer says printing complete but nothing is printed.

The software from Epsom (copied from their website) is as follows: WF-2540 Series Printer Driver Linux latest ESC/P Driver (full feature 09-18-2012;
WF-2540 Series Printer Driver Linux 1.6.32 ESC/P-R Driver (generic driver) 10-25-2018;
and WF-2540 Series Printer Driver Linux 1.0.2 Epson Printer Utility
plus scanner and fax software but have not tried those yet. I do not know how to find the names of the drivers that came with the Linux installation. They appeared on screen for applying when I turned on the printer after installing LM. I am connected via USB.

Thanks again.
 
Old 11-02-2018, 10:23 AM   #4
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
Have you tried adding the printer through Control Centre->Administration->Printers->Add?
 
Old 11-02-2018, 10:33 AM   #5
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
The device does appear there. Can it be added again?
 
Old 11-02-2018, 10:38 AM   #6
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
Quote:
Originally Posted by TheDurk View Post
The device does appear there. Can it be added again?
It's worth a shot. Just select the printer in the devices list and click Forward.
 
Old 11-06-2018, 09:16 PM   #7
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
I still cannot get my printer to print and additionally now any app from the software manager can neither be installed or deleted. The message is always the same:

The package system is broken.
Check if you are using third party repositories. If so, disable them, because they are a common source of problems. Furthermore, run the following command in a Terminal: apt-get install-f

It seems nothing can now be added or deleted from this computer. Any suggestions please and thanks.
 
Old 11-07-2018, 12:20 AM   #8
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
Sorry to hear that. Did you try running the suggested command?

If yes, please paste the output from the following command within CODE tags (see https://www.linuxquestions.org/quest...g.php?b=36313; or at least without the line of equals signs) so that we can determine which of your packages are not fully installed:

Code:
dpkg -l | grep -v "^ii"
 
Old 11-07-2018, 03:50 PM   #9
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
Reply to command is as follows:

Code:
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                       Version                                Architecture Description

rc  epson-printer-utility:i386                 1.0.2-1lsb3.2                          i386         Epson Printer Utility for Linux

Last edited by TheDurk; 11-08-2018 at 02:44 PM. Reason: Added [code] tags
 
Old 11-07-2018, 04:50 PM   #10
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
TheDurk, please go back and edit your post above to remove the line of equals signs. Many thanks.
 
Old 11-07-2018, 10:09 PM   #11
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
The reply was copied from terminal but with the equal signs line removed it would appear as:

Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description

rc epson-printer-utility:i386 1.0.2-1lsb3.2 i386 Epson Printer Utility for Linux
 
Old 11-08-2018, 05:02 AM   #12
hydrurga
LQ Guru
 
Registered: Nov 2008
Location: Pictland
Distribution: Linux Mint 19.1 MATE
Posts: 8,016
Blog Entries: 5

Rep: Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861Reputation: 2861
I don't think you realise. By not using CODE tags or not removing the equals signs from post #9, as I requested, the long line length in that post has forced this thread to a width that makes it difficult to manage on smaller-width screens.

Never mind, I will ask a moderator to edit the post.
 
Old 11-08-2018, 08:59 AM   #13
JeremyBoden
Senior Member
 
Registered: Nov 2011
Location: London, UK
Distribution: Debian
Posts: 1,552

Rep: Reputation: 314Reputation: 314Reputation: 314Reputation: 314
Also have you tried running
Code:
sudo apt install
[no other parameters]
I get
Quote:
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
If you get an error indication, follow the instructions on how to fix it.

To check out CUPS use the web interface - http://localhost:631/admin
Use the Printers tab to check the status/condition of your printer which should be switched on.

If the "physical" connection is via wifi then this often a flakey connection.
Wired (ethernet or USB) is most reliable.

Try printing a simple one page document (no big images etc) for a test.

Last edited by JeremyBoden; 11-08-2018 at 09:07 AM.
 
Old 11-08-2018, 09:01 AM   #14
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
Sorry, I did not see that coming. I just copied and posted the reply as requested assuming all would be ok. Also, I
do not know what you mean by CODE tags. Thanks again
 
Old 11-08-2018, 09:10 AM   #15
TheDurk
LQ Newbie
 
Registered: Nov 2018
Posts: 10

Original Poster
Rep: Reputation: Disabled
Thanks Jeremy, the printer appears and status is shown as idle. A test print
results in nothing at all happening. It is connected to my laptop via USB cable.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off



Similar Threads
Thread Thread Starter Forum Replies Last Post
Fundraiser for Skrolli, a printed computer culture magazine sirabhorn General 2 12-22-2015 12:24 AM
lp printing with bash script: how to sure the file has been printed? masavini Programming 1 02-23-2014 12:13 PM
LXer: Creating 3D Printed Models with Blender and the Shapeways Printing Service LXer Syndicated Linux News 0 05-27-2011 12:51 PM
Ink printed CD labels: bad for the computer? General Linux - Hardware 2 06-25-2010 12:47 AM
Chinse character printed garbled when printing through lp command amit_pansuria Linux - General 1 07-29-2009 09:48 PM

LinuxQuestions.org > Forums > Linux Forums > Linux - Newbie

All times are GMT -5. The time now is 04:27 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration