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Old 04-13-2008, 08:02 PM   #16
Malachite
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Ditto Here


I am having the same problem since they did a redesign. I personally think they fubar'd the CSS based on the output from jigsaw w3 org.

If you put their address into a css validation site it fails with 19 errors.

My bank passes validation with no errors and works fine in Fedora 8 with FF 2.
 
Old 04-13-2008, 08:23 PM   #17
linuxhippy
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I had the same problem the other day. The page opened fine and then got covered by a big white blank window. I have no script running in firefox and only allowed citicards.com to run scripts and that worked when I refreshed. Tonight that script is gone.

Oh, also make sure java is installed (about:plugins in firefox url).

Last edited by linuxhippy; 04-13-2008 at 08:26 PM.
 
Old 05-13-2008, 01:48 PM   #18
Yfrwlf
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Standards, please.

I just got off the phone with Citi. Right now, the website www.citicards.com works fine but then suddenly gets whited out, like a white block is placed over the entire website at the very end of the loading process. I called Citi about it, and they told me what an above poster said, that Firefox is unsupported. I asked why they thought this problem was happening, and they said it was because of a "firewall inside Firefox", and that it was because they supposedly were trying to make their website extra secure, and that level of security wasn't compatible with Firefox, or something to that effect.

Had no idea Firefox used a white square for security.

This is all really strange. Now, it could indeed be a bug in Firefox, certainly, but I just wish websites would make themselves web standard compliant so companies like Microsoft and even Mozilla too cannot use proprietary code to drive a wedge into an internet which should be neutral. A website should support *standards*, so that there is no need to test it within different browsers.

Last edited by Yfrwlf; 05-13-2008 at 01:50 PM.
 
Old 05-13-2008, 02:07 PM   #19
Yfrwlf
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Update

Update: The Firefox Flashblock addon fixes the problem. The big white block that covers the site is being caused by Flash for some reason. It's like some boarder parameters are wrong or something and somehow, it extends itself over the whole window, or bugs out, or who knows what. Is it Adobe's fault? Is it Firefox's fault? No clue, but it would be nice to find out at some point, and would be lovely for Citi to fix this issue. I'm calling them again and letting them know that Flash is the issue, and for them to be aware of it so they can recommend Flashblock to their customers. Even more "funny", if you click play on the two flash sections, they play fine, no problems. In Windows on Firefox, it doesn't happen. So, the entire website works, flawlessly, except on the initial loading without Flashblock when it says "BTW, you're using Linux, meet BIG WHITE SQAURE". I'd guess the Linux version of Flash is to blame for this, would be my guess.
 
Old 06-07-2008, 10:14 PM   #20
banosd
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Citibank with Linux

There is a Firefox extension called User Agent Switcher that worked for me
 
Old 06-08-2008, 02:50 AM   #21
shadowsnipes
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Quote:
Originally Posted by Yfrwlf View Post
Update: The Firefox Flashblock addon fixes the problem. The big white block that covers the site is being caused by Flash for some reason. It's like some boarder parameters are wrong or something and somehow, it extends itself over the whole window, or bugs out, or who knows what. Is it Adobe's fault? Is it Firefox's fault? No clue, but it would be nice to find out at some point, and would be lovely for Citi to fix this issue. I'm calling them again and letting them know that Flash is the issue, and for them to be aware of it so they can recommend Flashblock to their customers. Even more "funny", if you click play on the two flash sections, they play fine, no problems. In Windows on Firefox, it doesn't happen. So, the entire website works, flawlessly, except on the initial loading without Flashblock when it says "BTW, you're using Linux, meet BIG WHITE SQAURE". I'd guess the Linux version of Flash is to blame for this, would be my guess.
I believe I addressed this issue on another LQ thread. At any rate, I've always simply right clicked in the big white space and selected 'play', and then clicked the 'X' to close their flash animation crap.

I don't believe it is an issue with Firefox, but rather the Linux flash player plugin.
 
  


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