WiFi is not working on Linux Mint

saeedbeliever · 05-25-2018, 09:33 PM

Folks

I got a new HP laptop "15-bs112ne" I'm including the link below
https://support.hp.com/us-en/document/c05844481

I installed Linux Mint on it but WiFi is not working!

Here is some outputs that I gathered, let me know if you need more

Code:

$ inxi -iFxz
System:    Host: saeed-HP-Laptop-15-bs1xx Kernel: 4.10.0-38-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: Cinnamon 3.6.6 (Gtk 3.18.9-1ubuntu3.3) Distro: Linux Mint 18.3 Sylvia
Machine:   System: HP product: HP Laptop 15-bs1xx v: Type1ProductConfigId
           Mobo: HP model: 832B v: 23.47 Bios: Insyde v: F.34 date: 01/25/2018
CPU:       Quad core Intel Core i7-8550U (-HT-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 15936
           clock speeds: max: 4000 MHz 1: 917 MHz 2: 877 MHz 3: 1417 MHz 4: 955 MHz 5: 2837 MHz 6: 824 MHz
           7: 3104 MHz 8: 914 MHz
Graphics:  Card-1: Intel Device 5917 bus-ID: 00:02.0
           Card-2: Advanced Micro Devices [AMD/ATI] Topaz XT [Radeon R7 M260/M265] bus-ID: 01:00.0
           Display Server: X.Org 1.18.4 drivers: ati,intel,amdgpu (unloaded: fbdev,vesa,radeon)
           Resolution: 1920x1080@60.10hz
           GLX Renderer: Mesa DRI Intel Kabylake GT1.5 GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.10.0-38-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 4000 bus-ID: 02:00.0
           IF: eno1 state: down mac: <filter>
           Card-2: Realtek Device d723 port: 3000 bus-ID: 03:00.0
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
           WAN IP: <filter> IF: enp0s20f0u1 ip-v4: <filter> ip-v6: <filter>
           IF: eno1 ip-v4: N/A ip-v6: N/A
Drives:    HDD Total Size: 1000.2GB (2.1% used) ID-1: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
Partition: ID-1: / size: 46G used: 5.5G (13%) fs: ext4 dev: /dev/sda2
           ID-2: /home size: 857G used: 121M (1%) fs: ext4 dev: /dev/sda3
           ID-3: swap-1 size: 16.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda4
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 29.8C mobo: 27.8C gpu: 44.0
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 254 Uptime: 8 min Memory: 1351.3/7898.3MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35

Code:

$ rfkill list all
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

Code:

$ inxi -Nn
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169
           IF: eno1 state: down mac: 10:e7:c6:a6:e8:25
           Card-2: Realtek Device d723
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A

Also, I have a working Ethernet connection

Your help is appreciated!

Saeed,

frankbell · 05-26-2018, 08:01 PM

Realtek wireless cards are often problematical, but can usually be got to work.

A web search for realtek wireless linux mint will turn up a number of useful links.

saeedbeliever · 05-26-2018, 08:06 PM

I got my WiFi working, I installed a RTL8723DE module for Linux Kernel 4.10.0-38-generic

Code:

git clone https://github.com/smlinux/rtl8723de.git -b 4.10-down
sudo dkms add ./rtl8723de
sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
sudo depmod -a
reboot

https://github.com/smlinux/rtl8723de

Saeed,

saeedbeliever · 05-26-2018, 08:07 PM

Quote:

Originally Posted by frankbell

Realtek wireless cards are often problematical, but can usually be got to work.

A web search for realtek wireless linux mint will turn up a number of useful links.

Your search is too broad, a search for "Realtek Device d723" did the trick

hydrurga · 05-27-2018, 08:19 AM

Quote:

Originally Posted by saeedbeliever

I got my WiFi working, I installed a RTL8723DE module for Linux Kernel 4.10.0-38-generic

Code:

git clone https://github.com/smlinux/rtl8723de.git -b 4.10-down
sudo dkms add ./rtl8723de
sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414
sudo depmod -a
reboot

https://github.com/smlinux/rtl8723de

Saeed,

Excellent. Many thanks for coming back on to post your solution, Saeed.

If you want, you can mark the thread as "Solved" (see "Thread Tools" at the top of the thread).