[SOLVED] Thunderbird messages look "sent" but really aren't
Linux MintThis forum is for the discussion of Linux Mint.
Notices
Welcome to LinuxQuestions.org, a friendly and active Linux Community.
You are currently viewing LQ as a guest. By joining our community you will have the ability to post topics, receive our newsletter, use the advanced search, subscribe to threads and access many other special features. Registration is quick, simple and absolutely free. Join our community today!
Note that registered members see fewer ads, and ContentLink is completely disabled once you log in.
If you have any problems with the registration process or your account login, please contact us. If you need to reset your password, click here.
Having a problem logging in? Please visit this page to clear all LQ-related cookies.
Get a virtual cloud desktop with the Linux distro that you want in less than five minutes with Shells! With over 10 pre-installed distros to choose from, the worry-free installation life is here! Whether you are a digital nomad or just looking for flexibility, Shells can put your Linux machine on the device that you want to use.
Exclusive for LQ members, get up to 45% off per month. Click here for more info.
Thunderbird messages look "sent" but really aren't
Linux Mint 17.3, Thunderbird 38.8.0
A curious malfunction has been observed. After booting in the morning, for several hours all outgoing Emails are sent properly. Then something changes... from that point on, outgoing Emails are seen in the Sent folder but they never arrive at the destination. It is as if they aren't really sent.
Rebooting doesn't help. Re-installing Thunderbird didn't help. Powering down the router and modem, then powering up the modem and router doesn't help.
My ISP is Earthlink, and I can go to https://webmail.earthlink.net and send Emails from there without difficulty. Presumably that means the router is good, the modem is good, the ISP is blameless. The problem lies with Thunderbird.
Try starting Thunderbird from the command line, wait a suitable period of time, then send an email, making sure to cc: yourself, ideally a second email address if you have one.
There's a chance that Thunderbird may throw a useful error message to the terminal.
Try starting Thunderbird from the command line, wait a suitable period of time, then send an email, making sure to cc: yourself, ideally a second email address if you have one.
There's a chance that Thunderbird may throw a useful error message to the terminal.
Did this. Thunderbird behaved normally ... the message appears in the Sent folder but was never received at either "cc: yourself" or the second email address. No error message appeared on the screen.
Quote:
You might also look in /var/log/mail.
I don't know how to find this file. Please advise.
My ISP is Earthlink, and I can go to https://webmail.earthlink.net and send Emails from there without difficulty. Presumably that means the router is good, the modem is good, the ISP is blameless. The problem lies with Thunderbird.
I would surmise that your modem and router are working properly but in terms of being able to successfully send mail through Earthlink's webmail service (but not with Thunderbird,) it doesn't mean there isn't an issue with Earthlink's mail servers. You could open another email account with a free provider that offers POP3 access to confirm this.
From what I can see, you're having this problem on two different distributions and versions of Linux and two different versions of Thunderbird. I'm inclined to think this is an issue with Earthlink.
You could open another email account with a free provider that offers POP3 access to confirm this.
I have an almost-dormant account with Juno. At this time of night (8:24pm EDT) messages outgoing from Thunderbird are going into the bit bucket but one from Juno was sent and received.
Have any of your sent mails from Thunderbird gotten through? If so, it might be helpful to look at the full headers.
(Juno. Gosh.)
Try installing another mail client and sending a test message from it to your Juno account, while sending the same message from Thunderbird. Off-hand, I'd suggest Claws, partly because I like Claws but also because it's probably as far away from Thunderbird as you can get without moving to a text client such as Mutt.
LinuxQuestions.org is looking for people interested in writing
Editorials, Articles, Reviews, and more. If you'd like to contribute
content, let us know.