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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 04-05-2018, 04:58 PM   #1
pontific
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Registered: Apr 2018
Posts: 7

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Dell Inspiron 15z gave 'battery unable to be charged error' with black screen, now linux boots to command line, urgent help needed


My specs:

Inspiron 15z Ultrabook
Ubuntu 16.04, Zorin OS 12.3
Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2001 Mhz, 2 Core(s), 4 Logical Processor(s)
(RAM) 8.00 GB
nVidia GeForce GT630M

Full specs here: http://downloads.dell.com/manuals/al...uide_en-us.pdf


So I was using this setup fine for quite some time.

Today I put my laptop in sleep mode (Alt + click on morphed shutdown icon on zorin OS) and put it in my bag. Took it out later,tried turning it on, it took a while to do so (like it typically does when coming out of sleep), it didn't start up, so I just closed the lid and put it back in my bag.

Later I got home and found the laptop was really hot. I think it may have overheated somehow (it has overheated before too but nothing ever happened because of it).

I plugged it back in and was put up the lid, and was met with a kind of screen you see when you try to boot the 15z and your battery is low ('battery low press F1 to continue') except that the text there was something along the lines of " Error: Battery unable to be charged" / "Error: Unable to charge battery, press XX to continue".

I continued and was met with a standard load screen but then an error about the "NTP/LTP error"?? showed up along with something "daemon" something.

After that it went directly to command prompt where it "blinks" (you cant type shit while it blinks) for very long and fails to load the GUI.

I faced a similar problem when I installed the Nvidia drivers on linux, I only got it to work after forcing it to load gdm through this command line after outwaiting the "blinks".

There is nothing regarding this exact issue, can someone please help? I'm pretty something has gone wrong with the display drivers but cannot fathom what.

All the threads I find regarding the Dell Battery issue are winblows related.

I have most of my data there, I'm aware of all the recovery options but I want my setup back, it took me quite a lot and quite a while to set it up exactly as I wanted. There's software, apps and fixes in there which make it uniquely my own. If someone can help solve this, it'd be a great help
 
Old 04-05-2018, 06:32 PM   #2
jeremy
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Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
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Please post your thread in only one forum. Posting a single thread in the most relevant forum will make it easier for members to help you and will keep the discussion in one place. This thread is being closed because it is a duplicate.
 
  


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