What's wrong with my HDD?

Dezfor · 10-14-2010, 11:18 AM

So, yestarday in all consoles linux started writing me error message. Laptop's performance slows down. Then this message disappeared, and now i see it again.
Here is part of it:

Quote:

[66113.147901] ata1.00: exception Emask 0x0 SAct 0x3f SErr 0x0 action 0x0
[66113.147917] ata1.00: irq_stat 0x40000008
[66113.147928] ata1.00: failed command: READ FPDMA QUEUED
[66113.147946] ata1.00: cmd 60/f8:10:82:ef:99/00:00:1c:00:00/40 tag 2 ncq 126976 in
[66113.147949] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66113.147958] ata1.00: status: { DRDY ERR }
[66113.147963] ata1.00: error: { UNC }
[66113.151434] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66113.152369] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66113.152379] ata1.00: configured for UDMA/133
[66113.152436] ata1: EH complete
[66115.265545] ata1.00: exception Emask 0x0 SAct 0xc SErr 0x0 action 0x0
[66115.265560] ata1.00: irq_stat 0x40000008
[66115.265573] ata1.00: failed command: READ FPDMA QUEUED
[66115.265591] ata1.00: cmd 60/f8:18:82:ef:99/00:00:1c:00:00/40 tag 3 ncq 126976 in
[66115.265594] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66115.265603] ata1.00: status: { DRDY ERR }
[66115.265609] ata1.00: error: { UNC }
[66115.269049] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66115.269997] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66115.270007] ata1.00: configured for UDMA/133
[66115.270070] ata1: EH complete
[66117.660254] ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0
[66117.660260] ata1.00: irq_stat 0x40000008
[66117.660265] ata1.00: failed command: READ FPDMA QUEUED
[66117.660272] ata1.00: cmd 60/f8:00:82:ef:99/00:00:1c:00:00/40 tag 0 ncq 126976 in
[66117.660273] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66117.660276] ata1.00: status: { DRDY ERR }
[66117.660279] ata1.00: error: { UNC }
[66117.663762] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66117.664611] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66117.664616] ata1.00: configured for UDMA/133
[66117.664636] ata1: EH complete
[66120.343258] ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0
[66120.343263] ata1.00: irq_stat 0x40000008
[66120.343268] ata1.00: failed command: READ FPDMA QUEUED
[66120.343276] ata1.00: cmd 60/f8:08:82:ef:99/00:00:1c:00:00/40 tag 1 ncq 126976 in
[66120.343277] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66120.343280] ata1.00: status: { DRDY ERR }
[66120.343283] ata1.00: error: { UNC }
[66120.346759] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66120.347580] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66120.347583] ata1.00: configured for UDMA/133
[66120.347599] ata1: EH complete
[66122.627071] ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0
[66122.627076] ata1.00: irq_stat 0x40000008
[66122.627081] ata1.00: failed command: READ FPDMA QUEUED
[66122.627088] ata1.00: cmd 60/f8:08:82:ef:99/00:00:1c:00:00/40 tag 1 ncq 126976 in
[66122.627089] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66122.627093] ata1.00: status: { DRDY ERR }
[66122.627095] ata1.00: error: { UNC }
[66122.630572] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66122.631369] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66122.631372] ata1.00: configured for UDMA/133
[66122.631391] ata1: EH complete
[66124.988577] ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0
[66124.988590] ata1.00: irq_stat 0x40000008
[66124.988600] ata1.00: failed command: READ FPDMA QUEUED
[66124.988618] ata1.00: cmd 60/f8:08:82:ef:99/00:00:1c:00:00/40 tag 1 ncq 126976 in
[66124.988621] res 41/40:f8:56:f0:99/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66124.988629] ata1.00: status: { DRDY ERR }
[66124.988635] ata1.00: error: { UNC }
[66124.992108] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66124.992998] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66124.993006] ata1.00: configured for UDMA/133
[66124.993053] sd 0:0:0:0: [sda] Unhandled sense code
[66124.993058] sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[66124.993068] sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
[66124.993081] Descriptor sense data with sense descriptors (in hex):
[66124.993086] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
[66124.993106] 1c 99 f0 56
[66124.993114] sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
[66124.993127] sd 0:0:0:0: [sda] CDB: Read(10): 28 00 1c 99 ef 82 00 00 f8 00
[66124.993147] end_request: I/O error, dev sda, sector 479850582
[66124.993195] ata1: EH complete
[66160.577466] ata1.00: exception Emask 0x0 SAct 0x7f SErr 0x0 action 0x0
[66160.577482] ata1.00: irq_stat 0x40000008
[66160.577493] ata1.00: failed command: READ FPDMA QUEUED
[66160.577510] ata1.00: cmd 60/80:08:ba:02:9a/00:00:1c:00:00/40 tag 1 ncq 65536 in
[66160.577513] res 41/40:80:fd:02:9a/00:00:1c:00:00/40 Emask 0x409 (media error) <F>
[66160.577521] ata1.00: status: { DRDY ERR }
[66160.577527] ata1.00: error: { UNC }
[66160.582624] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66160.583541] ata1.00: SB600 AHCI: limiting to 255 sectors per cmd
[66160.583550] ata1.00: configured for UDMA/133
[66160.583622] ata1: EH complete
[66162.883426] ata1.00: exception Emask 0x0 SAct 0x63 SErr 0x0 action 0x0
[66162.883440] ata1.00: irq_stat 0x40000008
[66162.883451] ata1.00: failed command: READ FPDMA QUEUED
[66162.883470] ata1.00: cmd 60/80:28:ba:02:9a/00:00:1c:00:00/40 tag 5 ncq 65536 in
[66162.883473] res 41/40:80:fd:02:9a/00:00:1c:00:00/40 Emask 0x409 (media error) <F>

Is my HDD dying?

pljvaldez · 10-14-2010, 11:43 AM

I would run a check on the disk with the manufacturer's disk integrity tool. I believe the Ultimate Boot CD has utilities from most major hard disk vendors.

Dezfor · 10-14-2010, 03:02 PM

pljvaldez, thanks. But may be there are some ways to test hdd using Ubuntu's liveCD?

pljvaldez · 10-14-2010, 03:12 PM

http://linux.die.net/man/8/fsck

Soadyheid · 10-14-2010, 04:11 PM

Quote:

[66124.993114] sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
[66124.993127] sd 0:0:0:0: [sda] CDB: Read(10): 28 00 1c 99 ef 82 00 00 f8 00
[66124.993147] end_request: I/O error, dev sda, sector 479850582

Yup! It looks like the drive's on the way out, I'd get a backup of any vital data ASAP.

Disks normally handle bad block problems by re-vectoring bad blocks to a reserved area of the drive - there are usually two alternate cylinders put aside for the job. Your drive is now saying that it can't reallocate. Disks can normally run fine with quite a lot of bad blocks, handling them by re-vectoring them. The host system only sees a perfect disk. Providing the bad block table is stable, not increasing due to continuing bad blocks being found (usually due to a head crash) you're fine. (for a while anyway!)

You're getting read errors (from bad area of disk) which would definitely affect the performance as the system will keep retrying to read the data. I think fsck would just give more of the same errors.

My

Good luck and Play Bonny!

Dezfor · 10-14-2010, 10:48 PM

pljvaldez, thanks for link
Soadyheid, u're the one who normally explained me what's wrong this HDD, thanks! I made a backup of my vital data immediately, when i saw errors from HDD because 1 year ago previous hard-disk died undetectably and i lost all my information

dlrtk · 10-25-2010, 02:30 PM

sorry, it may not be exactly related this post, but i'm having problems with by hdd, too.

I used to use windows 7 but suddenly my screen had frozen while I was using my computer and when I wanted to restart I got a "read error occured" message.

my friends told me that I could try to run linux from a usb to reach the hard disk and save my files, but I got the error messages posted above no matter which ubuntu version i tried (I've tried 8.04,9.04, 10.04, 10.10 and their both desktop i386 and amd64 versions)

from this thread i understood that my hdd is dying or almost dead and I'm unable to run linux, but is there any way to save my files without removing hard drive from computer? (cuz my computer is still under warranty, but I don't want to pay them extra to save those files)

thanks for your help!

TobiSGD · 10-25-2010, 03:03 PM

If you can't reach your hard disk from both systems then I assume that your data is lost. Next time I would recommend to backup your data, before an error occurs.

H_TeXMeX_H · 10-26-2010, 02:53 AM

I think it is also useful to run low-level or SMART-based tests once in a while.

onebuck · 10-26-2010, 07:18 AM

Hi,

Welcome to LQ!

Quote:

Originally Posted by dlrtk

sorry, it may not be exactly related this post, but i'm having problems with by hdd, too.

I used to use windows 7 but suddenly my screen had frozen while I was using my computer and when I wanted to restart I got a "read error occured" message.

my friends told me that I could try to run linux from a usb to reach the hard disk and save my files, but I got the error messages posted above no matter which ubuntu version i tried (I've tried 8.04,9.04, 10.04, 10.10 and their both desktop i386 and amd64 versions)

from this thread i understood that my hdd is dying or almost dead and I'm unable to run linux, but is there any way to save my files without removing hard drive from computer? (cuz my computer is still under warranty, but I don't want to pay them extra to save those files)

thanks for your help!

Your right, this is not related to this thread and is considered rude. Hi-jacking a thread is not considerate to other members or the OP. You should create a new thread.

I suggest that you look at 'How to Ask Questions the Smart Way' so in the future your queries provide information that will aid us in diagnosis of the problem when creating the new thread.

Plus, if you do a Search here on LQ with proper keywords a solution can be found for this problem. This subject has been covered many times.

Look at 'Learn the DD command' thread possible solutions to your problem.

Just a few links to aid you to gaining some understanding;

1. Linux Documentation Project
2. Rute Tutorial & Exposition
3. Linux Command Guide
4. Ultimate Linux Newbie Guide
5. LinuxSelfHelp
6. Getting Started with Linux
7. Bash Reference Manual
8. Advanced Bash-Scripting Guide
9. Linux Home Networking
10. Virtualiation- Top 10

The above links and others can be found at Slackware-Links'. More than just Slackware® links!

"Knowledge is of two kinds. We Know a subject ourselves, or we know where we can find information upon it."- Samuel Johnson

lpallard · 10-27-2010, 11:52 AM

To the OP, yes, your HDD is dying.

Code:

I/O error, dev sda, sector 479850582

Thats bad. I had the same issues a few weeks ago, sent the HDD to WD for RMA and they acknowledged the dead drive. If I were you, I would backup ASAP, and dont play with the drive, i.e. dont make it work more that you absolutely need to backup because it will get gradually worst and it might even completey crap on you while you're copying your data.

Good luck!