Hi there !
I have trouble with my WD external disk, "My Passport for Mac" - 2 TB.
Info about my linux version:
Operating System: Ubuntu 20.04.4 LTS
Kernel: Linux 5.4.0-122-generic
Architecture: x86-64
I deactivated the automount function with
systemctl stop udisks2.service
I was copying all the data from the WD disk and it suddenly stopped working (after copying ~ 800Gb). Then I tried to restart my computer and to plug again the WD disk. It starts spinning and stops after a few seconds. The LED is ON, starts flashing as the disk starts spinning and then stays constantly ON again when it stops.
Just to precise, the external temperature during the copy process was the one indicated as working range by WD.
When I plug it in, the command
lsusb shows me:
Bus 004 Device 002: ID 1058:2628 Western Digital Technologies, Inc. My Passport 2628
I can't detect it using the command
ls /dev/sd*
When looking at
/var/log/syslog, this is what happens when I plug the disk:
Code:
scsi 1:0:0:0: Direct-Access WD My Passport 2628 1028 PQ: 0 ANSI: 6
scsi 1:0:0:1: Enclosure WD SES Device 1028 PQ: 0 ANSI: 6
sd 1:0:0:0: Attached scsi generic sg1 type 0
ses 1:0:0:1: Attached Enclosure device
ses 1:0:0:1: Attached scsi generic sg2 type 13
[sdb] Spinning up disk...
Failed to get diagnostic page 0x1
Failed to bind enclosure -19
.not responding...
I tried to change USB port, but the same thing happens. An external SSD disk can be read from both USB ports.
Changing computer gave the same result too.
I tried to let it rest the whole night, but it didn't help.
I can't afford to bring my disk to professionals. I don't have any other copy of these data (I learned from my mistakes, this won't happen in the future anymore !), so I really want to try the maximum to get this data back.
Do you guys have any idea on what I can try to save the maximum number of data from this disk ?