scanner problem in suse 9.1, installer always choses the wrong driver

oily_rags · 09-16-2004, 12:11 AM

I went into yast and chose my scanner from the list, a canon lide20 and do the scanner test. I just see a blank white screen in the test screen. If I chose finish anyway, I goto the suse hardware tool, and it displays my scanner as being a different canon model than the one I chose, and no matter what I do it always ends up with that scanner. What should I do? I'm guessing there might be an autoconfig option I must turn off somewhere that I have not found yet. Thanks

mdg · 09-16-2004, 12:21 AM

The important question is, does the scanner work? I don't know Suse, but when I used Mdk, my scanner was identifed by a different name but worked fine. Some hardware recognition programs might identify devices differently.

oily_rags · 09-16-2004, 01:16 AM

hey, yes, the scanner does move and scan the image when running the test, so it's actually doing something but no image is displayed, just a white sheet where an image is supposed to be, and no matter what I do no matter which model I install the scanner under as, suse always keeps this one scanner model.