new bluetooth dongle not working

cmgeo · 04-21-2022, 12:09 PM

hi purchased a new bluetooth dongle and plugged in but the desktop applet not working.

System is Ubuntu 21.10

Code:

System:
  Kernel: 5.13.0-40-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.13.0-40-generic 
  root=UUID=234adcbd-3f84-4ccd-8683-721d3c0d3ced ro 
  Desktop: Xfce 4.16.0 tk: Gtk 3.24.23 info: xfce4-panel wm: xfwm 4.16.1 vt: 7 
  dm: LightDM 1.30.0 Distro: Ubuntu 21.10 (Impish Indri) 
Machine:
  Type: Desktop Mobo: BIOSTAR model: A68MHE serial: <filter> 
  UEFI-[Legacy]: American Megatrends v: 4.6.5 date: 01/10/2019 
Battery:
  Message: No system battery data found. Is one present? 
Memory:
  RAM: total: 7.2 GiB used: 1.95 GiB (27.1%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: AMD A10-6800K APU with Radeon HD Graphics bits: 64 
  type: MCP arch: Piledriver family: 15 (21) model-id: 13 (19) stepping: 1 
  microcode: 6001119 cache: L2: 2 MiB bogomips: 32735 
  Speed: 2115 MHz min/max: 2000/4100 MHz boost: enabled Core speeds (MHz): 
  1: 2115 2: 2207 3: 2019 4: 1999 
  Flags: 3dnowprefetch abm aes aperfmperf apic arat avx bmi1 clflush cmov 
  cmp_legacy constant_tsc cpb cpuid cr8_legacy cx16 cx8 de decodeassists 
  extapic extd_apicid f16c flushbyasid fma fma4 fpu fxsr fxsr_opt ht hw_pstate 
  ibs lahf_lm lbrv lm lwp mca mce misalignsse mmx mmxext monitor msr mtrr 
  nodeid_msr nonstop_tsc nopl npt nrip_save nx osvw pae pat pausefilter 
  pclmulqdq pdpe1gb perfctr_core perfctr_nb pfthreshold pge pni popcnt pse 
  pse36 rdtscp rep_good sep skinit ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 svm 
  svm_lock syscall tbm tce topoext tsc tsc_scale vmcb_clean vme vmmcall wdt 
  xop xsave 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: LFENCE, STIBP: disabled, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Richland [Radeon HD 8670D] vendor: Biostar Microtech Intl Corp 
  driver: radeon v: kernel bus-ID: 00:01.0 chip-ID: 1002:990c class-ID: 0300 
  Display: x11 server: X.Org 1.20.13 compositor: xfwm4 v: 4.16.1 driver: 
  loaded: ati,radeon unloaded: fbdev,modesetting,vesa display-ID: :0.0 
  screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: VGA-0 res: 1920x1080 hz: 60 dpi: 102 size: 480x270mm (18.9x10.6") 
  diag: 551mm (21.7") 
  OpenGL: renderer: AMD ARUBA (DRM 2.50.0 / 5.13.0-40-generic LLVM 12.0.1) 
  v: 4.3 Mesa 21.2.6 compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: AMD Trinity HDMI Audio driver: snd_hda_intel v: kernel 
  bus-ID: 00:01.1 chip-ID: 1002:9902 class-ID: 0403 
  Device-2: AMD FCH Azalia vendor: Biostar Microtech Intl Corp 
  driver: snd_hda_intel v: kernel bus-ID: 00:14.2 chip-ID: 1022:780d 
  class-ID: 0403 
  Sound Server-1: ALSA v: k5.13.0-40-generic running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.32 running: yes 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Biostar Microtech Intl Corp driver: r8169 v: kernel port: e000 
  bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200 
  IF: enp1s0 state: down mac: <filter> 
  Device-2: Realtek RTL8188EUS 802.11n Wireless Network Adapter type: USB 
  driver: r8188eu bus-ID: 6-2.1:4 chip-ID: 0bda:8179 class-ID: 0000 
  serial: <filter> 
  IF: wlx00f140900657 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  IF-ID-1: docker0 state: down mac: <filter> 
  IP v4: <filter> scope: global broadcast: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB 
  driver: btusb v: 0.8 bus-ID: 6-1:2 chip-ID: 0a12:0001 class-ID: e001 
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running 
  rfk-block: hardware: no software: no address: <filter> 
  Info: acl-mtu: 679:8 sco-mtu: 48:16 link-mode: slave accept 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 931.51 GiB used: 554.32 GiB (59.5%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000DM003-1SB102 
  size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s 
  type: HDD rpm: 7200 serial: <filter> rev: CC43 temp: 43 C scheme: MBR 
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GH22NS50 rev: TN03 
  dev-links: cdrom,cdrw,dvd,dvdrw 
  Features: speed: 48 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / raw-size: 162.98 GiB size: 160.3 GiB (98.35%) 
  used: 120.51 GiB (75.2%) fs: ext4 dev: /dev/sda5 maj-min: 8:5 label: N/A 
  uuid: 234adcbd-3f84-4ccd-8683-721d3c0d3ced 
  ID-2: /media/geo/WinC raw-size: 100.49 GiB size: 100.49 GiB (100.00%) 
  used: 76.41 GiB (76.0%) fs: ntfs dev: /dev/sda2 maj-min: 8:2 label: N/A 
  uuid: A8CE775DCE7722AC 
  ID-3: /media/geo/WinDoc raw-size: 100 GiB size: 100 GiB (100.00%) 
  used: 3.96 GiB (4.0%) fs: ntfs dev: /dev/sda3 maj-min: 8:3 label: WinDoc 
  uuid: DC30F1DE30F1BF96 
  ID-4: /media/geo/extra1 raw-size: 186.26 GiB size: 186.26 GiB (100.00%) 
  used: 157.66 GiB (84.6%) fs: ntfs dev: /dev/sda6 maj-min: 8:6 label: extra1 
  uuid: 2256919256916777 
  ID-5: /media/geo/extra2 raw-size: 186.26 GiB size: 186.26 GiB (100.00%) 
  used: 120.23 GiB (64.5%) fs: ntfs dev: /dev/sda7 maj-min: 8:7 label: extra2 
  uuid: 04E3657B471A7F82 
  ID-6: /media/geo/extra3 raw-size: 195.41 GiB size: 195.41 GiB (100.00%) 
  used: 75.56 GiB (38.7%) fs: ntfs dev: /dev/sda8 maj-min: 8:8 label: extra3 
  uuid: 7E7842DF7EBBE9C8 
Swap:
  Alert: No swap data was found. 
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 100 MiB fs: ntfs label: System Reserved 
  uuid: 0A3C5DE33C5DC9F9 
  ID-2: /dev/sda4 maj-min: 8:4 size: 1 KiB fs: <superuser required> label: N/A 
  uuid: N/A 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 5 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 5 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 5 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 5 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
  Device-1: 4-3:2 info: Logitech M105 Optical Mouse type: Mouse 
  driver: hid-generic,usbhid interfaces: 1 rev: 2.0 speed: 1.5 Mb/s 
  power: 100mA chip-ID: 046d:c077 class-ID: 0301 
  Device-2: 4-4:3 info: SiGma Micro Keyboard TRACER Gamma Ivory 
  type: Keyboard,HID driver: hid-generic,usbhid interfaces: 2 rev: 1.1 
  speed: 1.5 Mb/s power: 98mA chip-ID: 1c4f:0002 class-ID: 0300 
  Hub-5: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 1.1 speed: 12 Mb/s 
  chip-ID: 1d6b:0001 class-ID: 0900 
  Hub-6: 6-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 6-1:2 info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) 
  type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  power: 100mA chip-ID: 0a12:0001 class-ID: e001 
  Hub-7: 6-2:3 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s 
  power: 100mA chip-ID: 05e3:0610 class-ID: 0900 
  Device-1: 6-2.1:4 info: Realtek RTL8188EUS 802.11n Wireless Network Adapter 
  type: Network driver: r8188eu interfaces: 1 rev: 2.0 speed: 480 Mb/s 
  power: 500mA chip-ID: 0bda:8179 class-ID: 0000 serial: <filter> 
  Hub-8: 7-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-9: 7-2:2 info: Genesys Logic hub ports: 4 rev: 3.0 speed: 5 Gb/s 
  chip-ID: 05e3:0616 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 22.0 C mobo: N/A gpu: radeon temp: 11.0 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 294 Uptime: 59m wakeups: 0 Init: systemd v: 248 runlevel: 5 
  tool: systemctl Compilers: gcc: 11.2.0 alt: 11/5/8/9 Packages: 4788 
  apt: 4766 lib: 2334 flatpak: 0 snap: 22 Shell: Bash v: 5.1.8 
  running-in: xfce4-terminal inxi: 3.3.06

systemctl service bluetooth status:

Code:

● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor pre>
     Active: active (running) since Thu 2022-04-21 22:22:57 IST; 6min ago
       Docs: man:bluetoothd(8)
   Main PID: 13831 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 8760)
     Memory: 512.0K
        CPU: 34ms
     CGroup: /system.slice/bluetooth.service
             └─13831 /usr/lib/bluetooth/bluetoothd

Apr 21 22:22:57 sleepyhollow systemd[1]: Starting Bluetooth service...
Apr 21 22:22:57 sleepyhollow bluetoothd[13831]: Bluetooth daemon 5.60
Apr 21 22:22:57 sleepyhollow systemd[1]: Started Bluetooth service.
Apr 21 22:22:57 sleepyhollow bluetoothd[13831]: Starting SDP server
Apr 21 22:22:57 sleepyhollow bluetoothd[13831]: Bluetooth management interface >

on starting bluemoon following is shown:

Code:

$ bluemoon
Bluemoon configuration utility ver 5.60
Failed to open HCI user channel

Now what should i do.

Again Thanks for looking into this.

CMG

TB0ne · 04-21-2022, 12:48 PM

Quote:

Originally Posted by cmgeo

hi purchased a new bluetooth dongle and plugged in but the desktop applet not working. System is Ubuntu 21.10

Code:

(relevant part only)Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB 
  driver: btusb v: 0.8 bus-ID: 6-1:2 chip-ID: 0a12:0001 class-ID: e001 
  Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running 
  rfk-block: hardware: no software: no address: <filter> 
  Info: acl-mtu: 679:8 sco-mtu: 48:16 link-mode: slave accept

Now what should i do.

You gave us a lot of information...didn't tell us the brand/model of the new bluetooth dongle, and didn't say what you've done past plugging it in. Have you rebooted? What's the output of "sudo rfkill list"? Run "sudo dmesg -c" with the dongle unplugged, then plug it in and show us the output of "dmesg".

Also, did you try running bluemoon as root/sudo? Have you just right-clicked on the Bluetooth system tray icon, and tried to configure it via GUI?

uteck · 04-21-2022, 12:55 PM

Google can answer most problems: https://fosspost.org/linux-bluetooth-problem/
Seems this dongle is a bit cheep, but someone made a patch for it to work. Now you get to learn how to patch the kernel!

reading all that it seems newer kernels may work, also found this link, https://askubuntu.com/questions/1208...ue-id-0a120001
which also mentions a kernel patch.

Maybe updating to Ubuntu 22.04 will fix it, but that is a guess.

cmgeo · 04-21-2022, 01:23 PM

Hi TB0ne,

nice to converse with you again.

Well the brand is a generic brand bought from amazon for outputing audio to my bluetooth speakers. it just mentions wireless usb dongle 5.0(usb dongle) on packaging. country of origin china.

I have plugged it in and plugged out with no results. Rebooted after installing/uninstalling/installing bluez and also simple reboots.

$ sudo rfkill list

Code:

0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

dmesg with device removed
attached

dmesg with device plugged in

Code:

$ sudo dmesg -c
[ 1779.703648] usb 6-1: new full-speed USB device number 5 using xhci_hcd
[ 1779.874673] usb 6-1: New USB device found, idVendor=0a12, idProduct=0001, bcdDevice=88.91
[ 1779.874683] usb 6-1: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 1779.874687] usb 6-1: Product: BT DONGLE10
[ 1779.887622] Bluetooth: hci0: CSR: Unbranded CSR clone detected; adding workarounds and force-suspending once...
[ 1779.887633] Bluetooth: hci0: CSR: Failed to suspend the device for our Barrot 8041a02 receive-issue workaround

bluemoon is not running in the xfce tray to right click on it.

sudo bluemoon out is same.

Code:

Bluemoon configuration utility ver 5.60
Failed to open HCI user channel

i was trying to figure it out with the problem with gui but since it was not showing up i googled and went on for some 2-3 hours without any success. hope i could find why is hci user chanel not opening, when bluetoothd is working fine. I switched to gnome and there was its basic bluetooth menu entry but when i enable the slider. it just hangs and ultimately i close the window.

One search result pointed to kernel patching but i don't know that. not reached that level yet

. Just a regular old linux newbie since the last 20 years

)

thanks

cmg

cmgeo · 04-21-2022, 01:27 PM

Quote:

Originally Posted by uteck

Google can answer most problems: https://fosspost.org/linux-bluetooth-problem/
Seems this dongle is a bit cheep, but someone made a patch for it to work. Now you get to learn how to patch the kernel!

reading all that it seems newer kernels may work, also found this link, https://askubuntu.com/questions/1208...ue-id-0a120001
which also mentions a kernel patch.

Maybe updating to Ubuntu 22.04 will fix it, but that is a guess.

This is the exact same problem with same device id. unfortunately i am not that experienced in kernel patching. maybe the next ubuntu release fixes it. i havent touched my other debian system yet. but there might also be the same problem. and i hope if no other solution is found then the next ubuntu update scheduled should be my last best hope.

thanks
CMG

cmgeo · 04-23-2022, 07:25 AM

Hi all,

Just upgraded to Ubuntu 22.04 (with -d) and it does not solve the problem.