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If you look at the top of my images go to Applications>>Accessaries>>Terminal
Click on terminal and enter command
fdisk -l (lower case L) and post output.
Micxz, I originally thought it was an ubuntu install and the op was trying to mount a disk.
Now I see why yhe op is not mounting, if there's no ubuntu install, the op needs to get a disk with mini-winsxp, then transfer via usb, I'm not sure if ubuntu will transfer files from xp using ubuntu-live-cd.
I got it!! I upgraded to 10.10, I was using a old version. I don't know what my client did to his laptop, but there are no files on it anymore (not even formatted anymore). Thank you all for your help! I really appreciate it!!
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