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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 09-16-2003, 08:58 AM   #1
ugenn
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BenQ CDW4824P: Can detect drive but not disc.


Hi,

I have an ATAPI BenQ CDW4824P cd rewriter. I'm able to detect the drive but it's not able to read any CDs I put inside. I have configured my system according to the CDRW Howto and upgraded the firmware but nothing seems to work. Same problem when in Windows. Could this be a hw problem?
 
Old 09-16-2003, 09:47 AM   #2
fancypiper
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Sounds as if it may be. Have you cleaned the laser lens?

# Managing drives
LNAG - Accessing my drives
Rute - Device Mounting
 
Old 09-16-2003, 01:34 PM   #3
ugenn
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it's a brand new drive. will try cleaning it though.
 
Old 09-16-2003, 01:43 PM   #4
fancypiper
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I would send it back and get it replaced.
 
  


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