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Call Center Support? I avoid those at all costs, unless its a customer service issue cause I got billed wrong. I've worked plenty of call center type jobs, I can say most don't know squat, read from scripts, etc.
The best support center you have is LQ man... Techs at those centers are just plain stupid working off of error codes telling you to do stuff you've already tried. Get what will work best for you and then rest in the trusty arms of the LQ community!
The only people I think would pay for tech support are enterprise users, and you better have some damn good support if you are trying to get any enterprise level customers.
-and I think Redhat and Suse have that market covered anyway
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