All,

I use Tectia client to ssh into our development servers and I use the sftp (file transfer window) feature in tectia to have files downloaded and uploaded to the server. This was working with no issues until today, I have used the sftp 100's of time before today and never saw this error.
Today when i click on the sftp icon I get the following error message

"File transfer server could not be started or it exited unexpectedly.
Exit value 0 was returned. Most likley the sftp-server is not in the path of user on the server-side."

No .profile,.bashrc change was done.

I would like to know;

1) If this error is due to some change on my laptop or actually on the server.
2) Where can I see the tectia client logs on my laptop to see what the issue is
3) When it says "File transfer server could not be started" is it trying to start on my laptop or the server ?
4) Other developers are able to connect in the same fashion using the same tectia client thru their laptops.

Any help on this is greatly appreciated, I google the error but did not find a resolution.

Thanks,

i was gonna' suggest trying on the command line to try to isolate the issue. but since you mention others are able to ssh in then there seems to be nothing wrong with the server.

what distribution are you using ? this seems to be some windows program that is not working correctly. if thats the case i dont think most people have have much experience with microsoft windows (have you tried rebooting ?).

maybe the servers private key was changed ?

Thanks for the quick reply. I did a restart of my laptop and still have the same issue, interestingly when I try to connect to other environment servers such as SIT/UAT and do sftp it works. Same tectia, same sftp, so could it be something with my profile being messed up the development server ?

The client I am using is: Tectia Version 6.3.2.33
http://www.tectia.com/en/Support/Product_Support.

Linux: Red Hat Enterprise Linux Server release 5.6 (Tikanga)

the link doesnt work for me. what distro are you running on your laptop ?

i'm not sure what tectia is but have you tried to ssh in from the command-line.

can you show us the content of your /etc/resolv.conf.

maybe it is missing a dns entry for that server ?

Laptop has Microsoft Windows 7 Enterprise Service Pack 1, no resolve.conf file.
Tectia is SSH client for windows just like Putty.

Do you happen to know the command for sftp at command line in windows.

no i dont. my idea would be to boot it with a live-usb and see if you can ssh in.

Moved: This thread is more suitable in <General> and has been moved accordingly to help your thread/question get the exposure it deserves.

Thanks for making it visible to broader audience. Hope I get some help here, coz I am still unable to figure out whats wrong. Tried re-installing the ssh client and still does not work. But using the same ssh (tectia) able to make connection to other server and even establish SFTP with them.