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PERC H800 in non-Dell PowerEdge system

Posted 08-22-2016 at 11:31 AM by MensaWater

We had a PERC H800 MegaRaid adapter in one of our Dell PowerEdge R910 systems. We had a Dell MD1220 array attached to that.

We bought a new SuperMicro based system and initially put the PERC H800 in this server in the top slot of the middle riser. It was dead as a door nail there. Original documentation for the PERC H800 indicated it only worked in certain Dell PowerEdge models so I didn't know if it should work in this new system.

I came across this thread discussing similar issue:

Essentially the best advice I saw was to try it in a different slot.

As it turned out moving the PERC H800 to another slot in the right riser (as viewed from the back) worked. Also moving the HBA that was previously in that right riser slot to the top slot of the middle riser made the other HBA quit working. We also found the network ports built into the middle riser were not working. Ultimately replaced that middle riser which got both the network ports and the other HBA working.

The PERC H800 works fine in a non-Dell system so long as it is in a working slot. An easy way to tell is during POST you should see it talk about this card and give you the option for Ctrl-R to interact with the PERC H800's BIOS (e.g. to configure or view RAID setup). That is to say you should know long before booting in the OS because this card has its own BIOS.

In our case we also had an Avago MegaRaid adapter to control disks in the server itself. Avago now owns LSI and the PERCs for the last several years are OEMed from LSI (some very early PERC 2s were made by Adaptec long ago).

During POST I first saw it show the Avago which also uses Ctrl-R for viewing/configuring RAID setup on the internal disks. It then showed me the PERC. Hitting Ctrl-R should be done when one sees the MegaRaid adapter they are interested in if there is more than one as was the case here. (We also had a primary PERC H700 for internal disks in the previous PowerEdge - the difference there was after boot one could use Dell OpenManage to view/modify the PERC H800 setup.)

Links to the SuperMicro system we have that works with the PERC H800:

The mother board in that system is:

The middle riser is:
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